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When small- and medium-sized Enterprises (SMEs) pursue digital transformation (DT) projects, awareness for available solutions and exploration of best practices and collaboration opportunities belong to key activities. This short paper presents background, design and preliminary evaluation of an open innovation (OI) platform for SME DT, which showcases projects completed by collaborating expert institutions and offers new project pitches. Initial findings from user tests with SME practitioners indicate that the solution supports SMEs in DT exploration phases. Moreover, insights on SME OI platform design criteria are derived.
IT Service Management (ITSM) education is nowadays an established subject of IT-related higher education programs worldwide. The recent years have witnessed significant developments in software and ITSM frameworks, which underscores the importance of adapting educational formats to meet the latest standards. Recent developments include the introduction of practice-oriented approaches and case-based learning. Building upon previous literature, this study describes and evaluates the first iteration of a teaching case integrating a simulation game for practicing ITIL® 4 foundations in an undergraduate ITSM curriculum. The game-based approach shows scalability and dynamism, fostering high student engagement and content comprehension. It represents a promising avenue for training IT workers and contributes to ongoing ITSM education development.
Finding an optimal balance between risk and returns in investment portfolios is a central challenge in quantitative finance, often addressed through Markowitz portfolio theory (MPT). While traditional portfolio optimization is carried out in a continuous fashion, as if stocks could be bought in fractional increments, practical implementations often resort to approximations, as fractional stocks are typically not tradeable. While these approximations are effective for large investment budgets, they deteriorate as budgets decrease. To alleviate this issue, a discrete Markowitz portfolio theory (DMPT) with finite budgets and integer stock weights can be formulated, but results in a non-polynomial (NP)-hard problem. Recent progress in quantum processing units (QPUs), including quantum annealers, makes solving DMPT problems feasible. Our study explores portfolio optimization on quantum annealers, establishing a mapping between continuous and discrete Markowitz portfolio theories. We find that correctly normalized discrete portfolios converge to continuous solutions as budgets increase. Our DMPT implementation provides efficient frontier solutions, outperforming traditional rounding methods, even for moderate budgets. Responding to the demand for environmentally and socially responsible investments, we enhance our discrete portfolio optimization with ESG (environmental, social, governance) ratings for EURO STOXX 50 index stocks. We introduce a utility function incorporating ESG ratings to balance risk, return and ESG friendliness, and discuss implications for ESG-aware investors.
Deutsche Telekom, one of the world's leading integrated telecommunications companies, has recently shifted its focus in event marketing to prioritize more personal co-creational communication on regional occasions, rather than largescale events. This paper outlines the three-part LAW-principle that Deutsche Telekom follows in its brand communication in Germany, providing examples for each of the three pillars. The co-creation resulting from brand communication is changing the role of marketing and brand practitioners. They are now required to negotiate with various stakeholders.
1. Introduction
(2023)
Propagation of information technology in the increasingly diverse domains, raises question concerning moral implications. While the number of ethical principles in the IT design is growing, they do not necessarily apply to specific products, which means developers and e.g. purchasing agent need to contextualize them for each specific IT product. This paper describes an actionable artifact that allows assessment of ethical non-functional requirements of an information system through operationalization of ethical values, Ethical Software Assessment Tool (ESAT). It is based on a survey of values that are currently considered in research and practice as well as in legal initiatives in IT context. The ethical approach and principles operationalized in ESAT are presented and discussed.
Laws are the reflection of the ethical and moral principles of the society. While the use of technology influences users’ behavior in a pace that is affected by the technology introduction to the market, legal activities can be driven by the society as the results of such interactions. This scenario analysis- based research focuses on a classic but fictional food recommender system and the ethical issues that might occur from its usage. The recommender system is taken here as an example of machine learning-based systems (MLS) that can often be found in the individual, business and administrative applications. The research compares the existing legal solutions, with the focus on the GDPR legislation, and the discovered ethical issues. The ethical analysis is led along the ALTAI principles suggested by the European Commission, the common good approach as well as the general principles constituted in human rights. While the GDPR-based analysis showed that this data- and privacy-based legislation addressed most of the identified ethical issues, questions related to the common good approach in the context of environment and mobility that arise due to the wide spectrum of the MLS usage require further legal discussion. The application of the two approaches shows that conducting the ethical and legal analysis is beneficial for both the designers of such MLS as well as the legal actors. The findings can enhance the design and functions of a user-facing MLS as well as influence or validate legal activities.
Brand value co-creation: field emergence, applications, measurement and future research directions
(2023)
Small Businesses Participating in Digital Platform Ecosystems - A Descriptive Literature Review
(2023)
The emergence of digital multi-sided platforms has disrupted day-to-day business in many industries. Nowadays, many small businesses participate in digital platform (DP) ecosystems and act as value creators or complementors. Investigating the small business perspective does not have a rich tradition in platform research yet. In response, this paper presents a systematic literature review (SLR) analyzing the thematic points of focus and highlighting new avenues for information systems and small business research. We find that objectives related to digital transformation, digital strategy- and business model-development, and DP adoption are fundamental topics in the conjunction of small business and DP ecosystems. Based on the findings, an agenda for future research is developed, including propositions for practice-oriented and human-centered approaches fostering sustilience, innovation capabilities and digital leadership competencies in small businesses facing DP ecosystem participation.
"Digital" is a popular adjective for concepts related to electronic, computerized or networked processes in current research and practice. From an ontological-theoretical perspective, the prevalence of digital things triggers the question, how Digitality itself could be conceptualized. This article studies the ontology of Digitality and consequently discusses Digital Innovation (DI) from a new perspective. First, literature on Digitality is analyzed. Based on the findings, an ontological conceptual framework of Digitality (OCFD) is proposed. It describes four layers of Digitality: physical foundations, virtuality, digital culture and world, and digital metaphysics. From a human perspective, requirements to grasp and embody Digitality are highlighted, as well as the expansion of reality. Finally, Digitality is discussed as a paradigm of DI and exemplary digital phenomena are projected onto the OCFD. This paper contributes to DI research and practice through theory-building towards a better understanding of ontological characteristics and practical implications of Digitality in DI.
Climate will be decided in the global south Mankind is on a dangerous journey in the Anthropocene. Arriving at a good life for all within planetary boundaries is still possible. But at present, the journey is more likely to lead to an overheating of the Earth. Health and life would then be massively endangered for many living beings - including humans. A positive development is still possible, but it requires a global transformation of the economy and society. The prosperous states and companies are well advised, to respect the interests of the global south and future generations, and to use wisely the considerable financial resources in a cooperation of equals. This book • highlights past carbon emissions and their consequences, • reflects on the main drivers of future emissions, • discusses strategies like green growth, de-growth, • presents market-based instruments like carbon trading and carbon border adjustment and • emphasises the key role played by the emerging countries of the global south. It is not only a matter of justice but furthermore in the interest of the rich countries in the global north to contribute massively to financing a "green leapfrogging" of the global south into a carbon-free prosperity. Failing to achieve it will bring unspeakable losses and suffering to many people all over the planet.
DIN SPEC 92001-3 Artificial Intelligence – Life Cycle Processes and Quality Requirements. Artificial Intelligence has become a game-changer, but its impact must be approached responsibly. This is the third document in a series, and it aims to ensure that AI systems are developed, deployed, and used efficiently, responsibly, and in a trustworthy way. It focuses on “Explainability” – the ability to understand how AI makes decisions. This DIN SPEC 92001-3 provides a domain-independent guide on promoting explainability throughout the AI system’s life cycle. It tackles “opacity”, describing sources and effects of opacity in AI and how explanations can mitigate them. The goal is to foster a better understanding and effective use of Explainable AI across various applications, fostering principles of trust and transparency in AI-based systems. This DIN SPEC is the result of „Zertifizierung von Standard-KI-Anwendungen (Zertifizierte KI project)“ https://www.zertifizierte-ki.de/. The publication is available for free at Beuth Verlag GmbH www.beuth.de - plus the search for "DIN SPEC 92001-3"
This article presents a research outline on the use of microlearning applications to develop digital competencies in Small and Medium-sized Enter-prises (SMEs). The digital transformation of businesses has become essential for their survival, and SMEs need to develop digital competencies (DC) to remain competitive in the market. Microlearning (ML), a form of learning that involves small, bite-sized learning modules, has been gaining popularity in recent years as a way to efficiently and effectively develop skills. Through a semi-systematic literature review approach, our study examines prevalent knowledge in the area of ML and DC and discusses interrelations. As a result, we propose a research roadmap consisting of six research questions targeting four dimensions of ML for DC development in SMEs: 1) context, 2) formats, 3) reward system, and 4) complexity level.
Digital transformation initiatives in small and medium-sized enterprises (SME) are often hampered by individual practitioners' perceptions of information and communication technology (ICT). This research employs an educational escape room (ER) game for an intervention towards informed decision-making on ICT adoption in SMEs. ER design and implementation are elaborated and consequently tested with SME practitioners, all embedded in an action-design study based on a qualitative research methodology. The result highlights a trade-off between creating immersive game experiences and achieving learning objectives. Still, the outcome implies an impact on players' perception of ICT integrated in the ER. The findings contribute to the emerging field of serious games for learning and shed light on the potential of game-based interventions for SMEs.
This paper presents a study on the feasibility of using large language models (LLM) for coding with low-resource and domain-specific programming languages that typically lack the amount of data required for effective LLM processing techniques. This study focuses on the econometric scripting language named hansl of the open-source software gretl and employs a proprietary LLM based on GPT-3.5. Our findings suggest that LLMs can be a useful tool for writing, understanding, improving, and documenting gretl code, which includes generating descriptive docstrings for functions and providing precise explanations for abstract and poorly documented econometric code. While the LLM showcased promoting docstring-to-code translation capability, we also identify some limitations, such as its inability to improve certain sections of code and to write accurate unit tests. This study is a step towards leveraging the power of LLMs to facilitate software development in low-resource programming languages and ultimately to lower barriers to entry for their adoption.
We present a method for the arbitrage-free interpolation of plain-vanilla option prices and implied volatilities, which is based on a system of integral equations that relates terminal density and option prices. Using a discretization of the terminal density, we write these integral equations as a system of linear equations. We show that the kernel matrix of this system is, in general, ill-conditioned, so that it cannot be solved for the discretized density using a naive approach. Instead, we construct a sparse model for the kernel matrix using singular value decomposition (SVD), which allows us not only to systematically improve the condition number of the kernel matrix, but also determines the computational effort and accuracy of our method. In order to allow for the treatment of realistic inputs that may contain arbitrage, we reformulate the system of linear equations as an optimization problem, in which the SVD-transformed density minimizes the error between the input prices and the arbitrage-free prices generated by our method. To further stabilize the method in the presence of noisy input prices or arbitrage, we apply an 𝐿1-regularization to the SVD-transformed density. Our approach, which is inspired by recent progress in theoretical physics, offers a flexible and efficient framework for the arbitrage-free interpolation of plain-vanilla option prices and implied volatilities, without the need to explicitly specify a stochastic process, expansion basis functions or any other kind of model. We demonstrate the capabilities of our method in a number of artificial and realistic test cases.
Layered van der Waals ferromagnets, which preserve their magnetic properties down to exfoliated monolayers, are fueling an abundance of fundamental research and nanoscale device demonstration. CrGeTe3 is a prime example of this class of materials. Its temperature-pressure phase diagram features an insulator-to-metal transition and a significant increase in ferromagnetic Curie-Weiss temperatures upon entering the metallic state. We use density functional theory to understand the magnetic exchange interactions in CrGeTe3 at ambient and elevated pressures. We calculate Heisenberg exchange couplings, which provide the correct ferromagnetic ground state and explain the experimentally observed pressure dependence of magnetism in CrGeTe3. Furthermore, we combine density functional theory with dynamical mean-field theory to investigate the effects of electronic correlations and the nature of the high-pressure metallic state in CrGeTe3.
Companies are increasingly facing the challenges of a persistent cyber threat landscape. By means of AI, cyber attacks can be efficiently conducted more successful through offensive AI. As for cyber defense, AI can be also utilized against cyber threats (defensive AI). Due to limited resources, especially in small and medium-sized companies (SMEs), there is a need to deploy more effective defensive cyber security solutions. Precisely, the adaptation of AI-based resilient defenses must be driven forward. Therefore, the aim of this paper is to identify and evaluate AI-related use cases with a high impact potential on the cyber security level, while being applicable to SMEs at the same time. In order to reach the research goal, an extensive literature review of several online catalogs, surveys and online platforms was conducted. In conclusion, seven crucial AI-based security features were outlined that are providing a high impact potential to the security level for SMEs. Afterwards, the results are discussed and set into a broader context. Even though AI-based security solutions are providing a large range of advantages, certain challenges and barriers using AI-related security applications are addressed in the paper as well. A high need for usable state of the art AI based cyber security solution for SMEs was identified.
This research paper examines the potential consequences of AI technology on democratic systems. The study focuses on two main areas: the weakening of the media and the emergence of "smart dictatorship." The paper examines the ways in which AI can be used to supervise, manipulate, and frustrate the media, thereby weakening its role as a check on government and corporate power. The study also explores how AI technology can be used to create an "omnidirectional monitoring" society, where individuals are constantly monitored and controlled through the use of "panopticon" techniques and "social bots". This can lead to the emergence of a "postdemocratic" society, characterized by growing inequality, dehumanization, and the
manipulation of information on online media platforms. The research methodology adopted in the study is qualitative, using expert interviews with three experts who
discussed the overall use of AI and its disruptive effects on democracy, such as the creation of fake news, filter bubbles, and algorithm bias. In conclusion, this research highlights the need for increased awareness and regulation of AI technology to ensure its responsible use and to protect democratic values.
The Great Shutdown
(2023)
This research aims to examine the potential impact of a military escalation of the China-Taiwan conflict on global economies, with a particular focus on the microchip production industry in Taiwan. The academic paper will analyze the current economic ties between Taiwan and other countries, as well as the potential consequences of a disruption in trade and production caused by a military conflict. The research will also examine the role of Taiwan's microchip industry in the global supply chain and its potential vulnerability to a disruption in the event of a military escalation. Additionally, this scientific paper will explore the possible economic responses of other countries and the international community to a military escalation of the China-Taiwan conflict. The research will use a combination of the systematic literature review and the scenario technique to demonstrate potential impact of a military escalation of the China-Taiwan conflict on global economies, with a specific focus on the microchip production industry in Taiwan.
This scientific paper deals with the question of to what extent the deglobalization of raw materials will have an impact on Germany. For this purpose, a general understanding of the terms “globalization” and “deglobalization” will be provided. In addition, the drivers and challenges of (de)globalization are explained in more detail. The question was then examined based on specific case studies, which are decisive for today's prosperity and are predominantly imported. This includes gases, oils, and rare earths. The paper distinguishes between the effects of a loss of these resources on Germany, if the deglobalization takes place slowly and planned or unplanned and fast. The effects are then considered at three different levels: at the government level, at the corporate level, and at the population level. At the corporate level, the focus was primarily on the largest German industries. Each of the case studies ends with possible hypothetical scenarios that do not have to happen but could happen in the worst case. The scenarios show how bad things can get and provide an answer to the scientific question of how deglobalization in the case study could affect Germany.
The Quantum Threat looms over cryptography: Once strong quantum computers become available, its game over for encryption and privacy. This widespread understanding of the how cryptography will be impacted by quantum computing is challenged in this thesis to achieve a more nuanced understanding of both the ramifications of the Quantum Threat and potential countermeasures to it.
In recent years, the messaging application has been Indonesia’s most widely used mobile app. The number of users of these instant messaging (IM) applications has also been increasing constantly. Unfortunately, research has mentioned that older users often face challenges in using them. Although some papers have created guidelines for designing interfaces for the elderly, these applications are still focused on developing according to the need of young people. In addition, the aging of adults increases their chances of facing some difficulties. Therefore, this thesis aims to give a better understanding of the interface of the mobile instant messaging (MIM) application preferred by its users, specifically Indonesian users. By distributing an online-based survey to 150 Indonesian users of the MIM application, the preferences of several features in the message list and messaging interface of this application are collected. Then, the statistical analysis of the results found that the preferences of both users’ age groups differ. Among them are the button or icon each age group finds more suitable, the bottom bar in the messaging interface, and the placement of action options to be performed to the message they prefer most. Thus, this research also presents design recommendations that both younger and older users prefer.
Towards a Business Process Complexity Analysis Framework Based on Textual Data and Event Logs
(2022)
Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing
(2021)
The purpose of this work is to demonstrate how International Transport of Nuclear Material in Brazil is organized, coordinated and executed according to the National Nuclear Security Regime. The country has created a Nuclear Security governance in the Presidency of the Republic Institutional Security Cabinet, which holds a central role in the System for the Protection of the Brazilian Nuclear Program (Sipron, as the acronym in Portuguese), which has recently established the Nuclear Security Coordination in its structure. This new organization enabled the coordination of all national assets involved in the security of nuclear material during transport. Brazil has extensive dimensions; it occupies roughly half of South America, bordering the Atlantic Ocean and all the subcontinent countries except Ecuador and Chile. This continental country presents huge challenges to the ground transportation of any kind in order to reach neighboring countries. Nevertheless, in 2018, a successful nuclear material transport operation to Argentina was coordinated by Sipron within a length of more than 2.000 Km. Nuclear material was delivered from Resende in the State of Rio de Janeiro to Uruguaiana in the State of Rio Grande do Sul in the border with Argentina. This represents an itinerary farther then the distance between Vienna and Moscow. Various security coordination arrangements were necessary before and during the operation. First of all these arrangements were concerned to the identification of all stakeholders roles and responsibilities with the purpose to achieve the necessary synergy in order to perform the operation jointly. The Design and Evaluation Process Outline (DEPO) methodology was applied and the following tasks were accomplished: transportation conveyance characterization; risk and threat assessment with the support of the national intelligence agency; physical protection design according to a defined threat; law enforcement coordination (Federal Police and State Polices); contingency planning; information security measures; personnel clearances; coordination with highway operators; regulatory compliance; activation of the National Command and Control Joint Center and the State Command and Control Joint Centers; synchronization matrix implementation. The operation proved the importance of liaison in all levels, information sharing and cooperation among the responders. However, the principle of confidentiality application became crucial to restrict access to sensitive information to the minimum necessary. Deterrence was largely employed during the operation to minimize risks. The operation has turned into a successful interagency Case Study with many Best Practices and Lessons Learned.
Measuring IT security, compliance and data governance within small and medium-sized IT enterprises
(2020)
Managing Latent Corporate Sustainability Crisis: The Effects of Crisis Content and CSR Specify
(2018)
Knowledge Engineering Processes and Tools in Enterprise Environments - A Systematization Attempt
(2018)
Competency Acquisition in Applied Knowledge Engineering An Approach based on Learning from Errors
(2018)
Analysis of Benefits for Knowledge Workers Expected from Knowledge-Graph-Based Information Systems
(2017)
Knowledge Engineering Tools and Processes in Enterprise Environments : a systematization attempt
(2017)