Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives
Author: | Nina Rizun, Aleksandra Revina, Vera G. Meister |
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DOI: | https://doi.org/10.1016/j.compind.2021.103463 |
ISSN: | 0166-3615 |
Parent Title (English): | Computer in Industry |
Publisher: | Elsevier Science |
Document Type: | Conference Proceeding |
Language: | English |
Year of Publishing: | 2021 |
Date of Publication (online): | 2021/07/12 |
Publishing Institution: | Technische Hochschule Brandenburg |
Release Date: | 2021/07/12 |
Tag: | IT Tickets Business Process Management; ITIL; Strategic Alignment Model; Task content model; Theory of Situation Awareness |
Volume: | 130 |
Article Number: | 103463 |
Institutes: | Fachbereich Wirtschaft |
Dewey Decimal Classification: | Informatik, Informationswissenschaft, allgemeine Werke / Informatik, Wissen, Systeme / Datenverarbeitung; Informatik |
Technik, Medizin, angewandte Wissenschaften / Management, Öffentlichkeitsarbeit / Allgemeines Management | |
University Bibliography: | Hochschulbibliografie |
Licence (German): | Creative Commons - CC BY-NC-ND - Namensnennung - Nicht kommerziell - Keine Bearbeitungen 4.0 |