TY - CHAP A1 - Meister, Vera G. T1 - Competency Acquisition in Applied Knowledge Engineering An Approach based on Learning from Errors T2 - Proceedings of the 2018 International Conference on Education Science and Social Development (ESSD 2018), Shanghai, China, in July 21-22, 2018 Y1 - 2018 SN - 978-94-6252-556-6 U6 - https://doi.org/10.2991/essd-18.2018.53 PB - Atlantis Press ER - TY - JOUR A1 - Meister, Vera G. A1 - Hu, Wenxin A1 - Rizun, Mariia T1 - Knowledge Engineering Processes and Tools in Enterprise Environments - A Systematization Attempt JF - International Journal of Knowledge Engineering Y1 - 2018 U6 - https://doi.org/10.18178/ijke.2018.4.1.095 SN - 2382-6185 VL - 4 IS - 1 SP - 29 ER - TY - JOUR A1 - Revina, Aleksandra A1 - Buza, Krisztian A1 - Meister, Vera G. T1 - IT Ticket Classification: The Simpler, the Better JF - IEEE Access KW - IT tickets KW - Linguistics KW - Machine learning KW - Text classification KW - TF-IDF KW - Process complexity Y1 - 2020 U6 - https://doi.org/10.1109/ACCESS.2020.3032840 SN - 2169-3536 VL - 8 SP - 193380 EP - 193395 PB - Institute of Electrical and Electronics Engineers (IEEE) ER - TY - JOUR A1 - Marcus, von der Heyde A1 - Gerl, Armin A1 - Groß, Rainer A1 - Klapper, Frank A1 - Meister, Vera G. A1 - Knaden, Andreas A1 - Rehm, Simone T1 - Gemeinsame Digitalisierung durch die Entwicklung von IT-Governance-Strukturen auf Landesebene BT - Vergleich von Zielen und Steuerung der Hochschulkooperation von fünf Bundesländern in Deutschland JF - Wirtschaftsinformatik & Management Y1 - 2022 U6 - https://doi.org/10.1365/s35764-022-00393-8 PB - Gabler ER - TY - JOUR A1 - Rizun, Nina A1 - Revina, Aleksandra A1 - Meister, Vera G. T1 - Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing JF - Business Process Management Journal KW - Business process management KW - Business process complexity KW - Natural language processing KW - Situation awareness KW - Decision support KW - ITIL IT ticket Y1 - 2021 U6 - https://doi.org/10.1108/BPMJ-04-2021-0217 SN - 1758-4116 VL - 27 IS - 7 SP - 1966 EP - 1998 PB - Emerald ER - TY - JOUR A1 - Revina, Aleksandra A1 - Aksu, Ünal A1 - Meister, Vera G. T1 - Method to Address Complexity in Organizations Based on a Comprehensive Overview JF - Information 2021 KW - organizational complexity KW - technological complexity KW - textual complexity KW - morphological box KW - goal question metric Y1 - 2021 U6 - https://doi.org/10.3390/info12100423 VL - 12 IS - 10 SP - 423 PB - MDPI ER -