TY - CHAP A1 - Syrbe, Jens-Hagen A1 - Preuss, Thomas T1 - An Enterprise-level Analysis of Customer-Provider Relationships and Implications for QoS Enforcement T2 - Proceedings / Second International Enterprise Distributed Object Computing Workshop : 3 - 5 November 1998, San Diego, California, USA, Hyatt Regency La Jolla Y1 - 1999 SN - 0-7803-5158-4 SP - 208 EP - 217 PB - IEEE Operations Center CY - Piscataway ER - TY - CHAP A1 - Preuss, Thomas A1 - Syrbe, Jens-Hagen A1 - König, Hartmut T1 - Permanent Customer-Provider Relationships for Electronic Service Markets T2 - Kommunikation in Verteilten Systemen (KiVS) : 11. ITG/GI-Fachtagung. Darmstadt, 2.-5. März 1999 Y1 - 1999 SN - 3-540-65597-2 SP - 326 EP - 337 PB - Springer CY - Berlin [u.a.] ER -