TY - JOUR A1 - Rizun, Nina A1 - Revina, Aleksandra A1 - Meister, Vera G. T1 - Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing JF - Business Process Management Journal KW - Business process management KW - Business process complexity KW - Natural language processing KW - Situation awareness KW - Decision support KW - ITIL IT ticket Y1 - 2021 U6 - https://doi.org/10.1108/BPMJ-04-2021-0217 SN - 1758-4116 VL - 27 IS - 7 SP - 1966 EP - 1998 PB - Emerald ER - TY - JOUR A1 - Andrzejewski, Dennis A1 - Breitschwerdt, RĂ¼diger A1 - Fellmann, Michael A1 - Beck, Eberhard T1 - Supporting breast cancer decisions using formalized guidelines and experts decision patterns: initial prototype and evaluation JF - Health Information Science and Systems KW - Breast cancer treatment KW - Decision support KW - Tumor board Y1 - 2017 U6 - https://doi.org/10.1007/s13755-017-0035-8 VL - 5 EP - 1 PB - Springer International Publishing ER -