@inproceedings{Meister2018, author = {Meister, Vera G.}, title = {Competency Acquisition in Applied Knowledge Engineering An Approach based on Learning from Errors}, series = {Proceedings of the 2018 International Conference on Education Science and Social Development (ESSD 2018), Shanghai, China, in July 21-22, 2018}, booktitle = {Proceedings of the 2018 International Conference on Education Science and Social Development (ESSD 2018), Shanghai, China, in July 21-22, 2018}, publisher = {Atlantis Press}, isbn = {978-94-6252-556-6}, doi = {10.2991/essd-18.2018.53}, year = {2018}, language = {en} } @article{MeisterHuRizun2018, author = {Meister, Vera G. and Hu, Wenxin and Rizun, Mariia}, title = {Knowledge Engineering Processes and Tools in Enterprise Environments - A Systematization Attempt}, series = {International Journal of Knowledge Engineering}, volume = {4}, journal = {International Journal of Knowledge Engineering}, number = {1}, issn = {2382-6185}, doi = {10.18178/ijke.2018.4.1.095}, pages = {29}, year = {2018}, language = {en} } @article{RevinaBuzaMeister2020, author = {Revina, Aleksandra and Buza, Krisztian and Meister, Vera G.}, title = {IT Ticket Classification: The Simpler, the Better}, series = {IEEE Access}, volume = {8}, journal = {IEEE Access}, issn = {2169-3536}, doi = {10.1109/ACCESS.2020.3032840}, pages = {193380 -- 193395}, year = {2020}, language = {en} } @article{RevinaAksuMeister2021, author = {Revina, Aleksandra and Aksu, {\"U}nal and Meister, Vera G.}, title = {Method to Address Complexity in Organizations Based on a Comprehensive Overview}, series = {Information 2021}, volume = {12}, journal = {Information 2021}, number = {10}, doi = {10.3390/info12100423}, pages = {423}, year = {2021}, language = {en} } @article{RizunRevinaMeister2021, author = {Rizun, Nina and Revina, Aleksandra and Meister, Vera G.}, title = {Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing}, series = {Business Process Management Journal}, volume = {27}, journal = {Business Process Management Journal}, number = {7}, issn = {1758-4116}, doi = {10.1108/BPMJ-04-2021-0217}, pages = {1966 -- 1998}, year = {2021}, language = {en} } @article{MarcusGerlGrossetal.2022, author = {Marcus, von der Heyde and Gerl, Armin and Groß, Rainer and Klapper, Frank and Meister, Vera G. and Knaden, Andreas and Rehm, Simone}, title = {Gemeinsame Digitalisierung durch die Entwicklung von IT-Governance-Strukturen auf Landesebene}, series = {Wirtschaftsinformatik \& Management}, journal = {Wirtschaftsinformatik \& Management}, doi = {10.1365/s35764-022-00393-8}, year = {2022}, language = {de} }