@inproceedings{SteinerKindsmuellerThomaschewski2017, author = {Steiner, Melanie and Kindsm{\"u}ller, Martin Christof and Thomaschewski, J{\"o}rg}, title = {Das Zusammenspiel von Customer Experience und User Experience}, series = {Mensch und Computer 2017 - Usability Professionals, 10.-13. September 2017, Regensburg}, booktitle = {Mensch und Computer 2017 - Usability Professionals, 10.-13. September 2017, Regensburg}, editor = {Hess, Steffen}, publisher = {Gesellschaft f{\"u}r Informatik e.V.}, address = {Regensburg}, doi = {10.18420/muc2017-up-0135}, year = {2017}, language = {de} } @inproceedings{ArnoldKindsmueller2021, author = {Arnold, Jessica and Kindsm{\"u}ller, Martin Christof}, title = {UX-Botschafter: Verankerung der UX-Philosophie in ein mittelst{\"a}ndiges Unternehmen}, series = {Mensch und Computer 2021 - Usability Professionals ; Konferenz 5. bis 8. September 2021 in Ingolstadt}, booktitle = {Mensch und Computer 2021 - Usability Professionals ; Konferenz 5. bis 8. September 2021 in Ingolstadt}, editor = {Ludewig, E.}, publisher = {Gesellschaft f{\"u}r Informatik e.V. und German UPA e.V.}, address = {Bonn}, doi = {10.18420/muc2021-up-300}, year = {2021}, language = {de} }