@inproceedings{GrossWinterKindsmueller2017, author = {Groß, Madeleine and Winter, Hans-Christian and Kindsm{\"u}ller, Martin-Christof}, title = {Customer Journey f{\"u}r eine Paketzustellung in den Kofferraum}, series = {Mensch und Computer 2017 : Tagungsband}, booktitle = {Mensch und Computer 2017 : Tagungsband}, editor = {Burghardt, M.}, publisher = {Gesellschaft f{\"u}r Informatik e.V.}, address = {Regensburg}, doi = {10.18420/muc2017-mci-0358}, pages = {279 -- 284}, year = {2017}, language = {de} }