@incollection{KindsmuellerMelzerMentler2015, author = {Martin Christof Kindsm{\"u}ller and A. Melzer and T. Mentler}, title = {Online communities and online community building}, booktitle = {In: Encyclopedia of information science and technology / Mehdi Khosrow-Pour. Vol. 6. Mu - Q}, edition = {2. ed.}, year = {2015}, }