@article{RizunRevinaEdelmann2024, author = {Nina Rizun and Aleksandra Revina and Noella Edelmann}, title = {Application of Text Analytics in Public Service Co-Creation: Literature Review and Research Framework}, journal = {DG.O 2023: The 24th Annual International Conference on Digital Government Research}, pages = {12 -- 22}, doi = {10.1145/3598469.3598471}, url = {https://dl.acm.org/doi/10.1145/3598469.3598471}, year = {2024}, }