TY - CONF A1 - Rizun, Nina A1 - Revina, Aleksandra A1 - Meister, Vera G. T1 - Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives T2 - Computer in Industry KW - Task content model KW - Business Process Management KW - Theory of Situation Awareness KW - Strategic Alignment Model KW - ITIL KW - IT Tickets Y1 - 2021 UR - https://opus4.kobv.de/opus4-fhbrb/frontdoor/index/index/docId/2682 SN - 0166-3615 VL - 130 PB - Elsevier Science ER -