Refine
Document Type
- Working Paper (1)
Language
- English (1)
Has Fulltext
- yes (1)
Is part of the Bibliography
- yes (1)
Keywords
- platform economy (1) (remove)
Year of publication
- 2018 (1)
The rise of digital platforms requires a deeper understanding of the structural role of algorithmic management in work environments. In this interdisciplinary study, we examine how digital platforms, which offer food delivery service, use a mobile application for management of their workforce. Drawing on interviews with self-employed riders at Deliveroo and employed riders at Foodora, we compare how the App affects the interplay between autonomy and control of riders, and how the app-based management relates to different contractual models.