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This paper offers a new perspective on heritage interpretation as a mechanism for understanding heritage sites. It builds a theory of understanding for heritage interpretation based on constructivism perspectives, which shift the focus of attention from heritage interpretation and the process of understanding as a purely cognitive process into a communicative one. In such a view understanding a heritage site means meeting orientation expectations put forth by heritage interpreters in interpretive provision. By analyzing visitor responses (emotional, verbal and behavioural) managers of a heritage site and heritage interpreters are able to determine whether orientation expectations have been met and thus whether understanding took place. In so far understanding of a heritage site means orienting visitors’ perceptions of and behaviours at a heritage site. The paper also analyses the role of culture in the process of understanding and in the process of heritage interpretation. Culture as such does not influence understanding, nevertheless the collective knowledge systems inherent in it are important for the process of understanding and communication, as they offer the meanings, structures and symbol systems that allow the individuals of a particular cultural group to communicate effectively with each other. Because cultures are characteristic of having a pattern and overlapping with each other, a communication and understanding between the individuals of various cultures is a difficult but not impossible process. In order to ensure effective communication and reaching understanding a communication model for heritage interpretation was suggested with three interlinked components (team of communicators, active meaning-maker and interpretive medium), which ensure message formation, interpretation and exchange. In order to assist in communication with various visitors, and especially visitors from different cultural backgrounds, some techniques in the construction of information have been analysed, which allow assisting in reaching understanding on the presented issues in heritage interpretation. These techniques are framing, making of themes and stories. The use of these techniques in the construction of the interpretive information, as well as the overall influence of interpretive provision for understanding, have been tested in two cross-sectional studies. These studies have shown that, in view of constructivism theories, a well developed interpretive activity is able to contribute to a better understanding of a heritage site.