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- German (19)
Marketing plans of libraries often are focussed to the whole institution, not to the several services of the library or information centre. It tends more to public relations then to a planned conception and marketing of the several services. This working paper shows how to target clients, how to make a conception of each service, how to search for "channels" to communicate to the clients and then to promote the services. The text is especially for one-person libraries, but can be read also by other types of library, for example special libraries.
Library staff needs not only management, but also training, instructions, guidance and other more. This sphere of activity of the library management is structured in catchwords. The manual deals with the types of employees, the activities and requirements, the interaction and the personnel management are treated in the narrower sense.
Saving
(2004)
Withdrawal
(2004)
The processes of the withdrawal and the decrease of stocks are described for scientific libraries in structured form and headwords. Withdrawal is a mean of the stock management which sharpen the profile of stock and create increase in value for the users. The decision process and handling must be planned, so that the process is properly carried out and the result is effective and accepted by users and management. Decrease of stocks is the administrative process of the library management how the charged off books and journals are handled expertly.
Management of ejournals
(2004)
How to plan an Intranet
(2003)
An intranet is a tool for better communication and knowledge management in organisations. This manual gives advice to plan and give a structure to an intranet (general informations, specific informations about the library, tools for office work, juridical and scientific information, interactive options) for one-person librarians and how to maintain it.
Removal of a Library
(2003)