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Following the onset of the pandemic in March 2020, libraries throughout the Philippines shut down in-person operations. These shutdowns negatively impacted students and families reliant on libraries as places to study, access internet, and socialize. Following the temporary suspension of in-person operations, public library staff responded to challenges faced by students and families unable to access library resources. The general purpose of this study is to the usage patterns of library clienteles in selected public libraries in the National Capital Region (NCR) that lead to the impact of innovation and technology in the public library use and development. Specifically, it seeks to answer the following questions: 1) What is the profile of the respondents in terms of: age, gender, and educational attainment?; 2) What is the level of awareness of the respondents in the public library’s online resources?; 3) What is the stand of the respondents in the shift toward online resources?; 4) What were the challenges that the respondents face in light of this shift and transition in innovation and technology?; and 5) From the result of the study, what guidelines may be proposed on the impact of innovation and technology in the public library use and development in future crises and pandemics? The descriptive survey method using a questionnaire was used in the study to obtain information concerning usage patterns of library clienteles in selected public libraries. The data gathered from the survey questionnaires were tabulated and analyzed to ascertain the adequacies of each problem. Descriptive statistics, weighted mean, and analysis of variance (ANOVA) were the statistical tools utilized. On the basis of the findings, the conclusions will be drawn. The researcher recommends further study on the usage patterns of library clienteles in selected public libraries and its impact of innovation and technology in the public library use and development.