The research presented in this article aims to identify information technology-related stressors in daily work life that might contribute to burnout. We provide a detailed analysis of techno- and work-stressors, techno- and work-exhaustion, as well as the consequences of and interrelations among these perceptions. Techno-stressors and techno-exhaustion are theorized as antecedents of work-stressors, work-exhaustion, and work-related outcomes, such as job satisfaction, organizational commitment, and turnover intention. The proposed model assesses whether using information technology (IT) or other work-stressors cause exhaustion and consequently negative outcomes in terms of low job satisfaction, low organizational commitment, and high turnover intention. The results of an empirical study with 306 employees show that IT usage causes exhaustion because techno-stressors contribute to techno-exhaustion, which in turn influences work-exhaustion significantly. Our results also reveal that work-exhaustion negatively impacts job satisfaction, organizational commitment, and turnover intention, whereas techno-exhaustion only indirectly causes these psychological and behavioral responses through work-exhaustion. Finally, post hoc analyses identify that employees who use IT as a supporting tool for their daily work process (such as HR workers) report higher levels of techno-exhaustion than employees for whom IT is the core of their work (IT professionals, such as software developers).
This research focuses on the effects of different business process management components in combination with information technology on recruiting process performance. The results of a study of Germany’s largest 1,000 business enterprises (response rate 13.1 %) reveal that business process analysis, business process improvement and the usage of applicant tracking systems reduce recruiting process costs. Specifically, the cycle time of the recruiting process can be shortened significantly through business process controlling and process analysis, and by using an applicant tracking system that supports the design and evaluation of key performance indicators. Business process standardization combined with applicant tracking systems and business process documentation as well these systems used together with business process controlling have a significant positive impact on stakeholder satisfaction with the recruiting process. The general quality of the process can be improved through business process controlling as well as through a combination of applicant tracking systems and business process controlling. Our results reveal that several components of the business process management in conjunction with a supporting applicant tracking system have differing impacts on recruiting process performance. This paper discusses these diverse effects of business process management on process performance and draws implications for information systems success research.
Aus dem Vorwort (von Sandra Rühr): André Haller bettet in seinem Beitrag "Kommunikationswissenschaftliche Ansätze für das Literaturmarketing: Lesungen und Buchvorstellungen als Instrumente zur Überwindung
medialer Selektionshürden" Lesungen und Buchvorstellungen in ein Kommunikationsmodell und verdeutlicht daran, welche Tauschhandlungen, auch und besonders von Aufmerksamkeit, dabei stattfinden. Hallers Ausführungen gehen über die Annahme von Aufmerksamkeit als knappem Gut hinaus, indem er zeigt dass die ›Ökonomie der Aufmerksamkeit‹ bereits bei den Kommunikatoren des Literaturbetriebs einsetzt. Lesungen und Buchvorstellungen werden von ihm als medialisierte Ereignisse einerseits und inszenierte Ereignisse andererseits klassifiziert. Lesungen sind somit Veranstaltungen, die zwar ohne Medien stattfinden können, deren Gelingen aber
sehr stark von medialer Unterstützung abhängt. Buchvorstellungen hingegen zählen zu den Ereignissen, die bewusst herbeigeführt werden, damit über sie in den Medien berichtet wird. Hieran lässt sich sehen, dass sich Literaturveranstaltungen grundsätzlich unterschiedlichen Ereignistypen zuordnen lassen, je nachdem, welche Rolle Medien innerhalb des kommunikativen Akts spielen.
This book chapter provides an analysis of cabinet formation after the German election of 22 September 2013. It starts with the observation that the election of 2013 brought a radical change to the German postwar party system as the FDP disappeared from the Bundestag. Given the likely need for more coalitions across the traditional divide between centre-left and centre-right (for example, grand coalitions of CDU/CSU and SPD or new coalitions between CDU/CSU and Greens), the chapter focuses on mechanisms of conflict management. Based on the comparative literature on the issue, he analyses coalition governance in the new grand coalition under Merkel. After the traditional bargaining between party elites, the SPD conducted a vote of all party members for the ratification of the bargaining result. This was an insurance policy for the party leadership vis-à-vis its rank and file, a reassurance for the CDU/CSU that the SPD was really committed to the new coalition, and a relatively successful bargaining tactic on the part of the SPD as it lent credibility to the various 'red lines' formulated by the SPD prior to the negotiations. One key aspect of coalition governance was the allocation of portfolios. Both parties secured control of those ministries whose jurisdictions were crucial to their attempts to claim issue ownership vis-à-vis core voters. After some initial support for the grand coalition, the negotiations were accompanied by growing public scepticism. One key point was that the legislative strength of the new coalition would be overwhelming (with around 80 per cent of the seats in the Bundestag), and that the two opposition parties, the Greens and the Left Party, would be too weak to mount a sustained and effective parliamentary opposition. In addition, media commentators missed the ‘big projects’ which the new government, Merkel III, would tackle. However, the deal the parties agreed on in 2013 seemed more like a package of small, if socially costly, policy measures reminiscent of the collective result of log-rolling. It is also argued that the new coalition is in a precarious situation. Whether it will last its entire term (until 2017) will depend on a number of factors, especially any 'exogenous shocks' that it may be subjected to. In particular, however, it will depend on the parties' constant evaluation of the electoral risks arising from the coalition.