8.0 Abteilungsleitung und andere
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The fourth industrial revolution (also known as “Industry 4.0”) promises to relieve people from manual and physical work by developing cyber-physical systems and smart automation and thereby achieving a more efficient, reliable and safe performance. This will change people’s work from being operators of the system into becoming strategical decision makers and flexible problem solvers. This shift will require a new division of work between people and technical systems, a new division of responsibilities and new ways of interacting with technology, which in turn will pose new demands on people. People will require different physical and cognitive capabilities, different competencies and new strategies to cope with the upcoming challenges. The focus of Industry 4.0 is therefore on designing systems with human in the centre: systems that will extend people’s capabilities, that will allow collaborative work and take advantage of performances in which either people or technology excel. This presentation will focus on the benefits of consideration of human-machine interaction in the context of industry 4.0.
The aim of this presentation is twofold: first, to present the field of psychology including its research methods and, second, to show on an example how psychology can be used in material research. The example is of the study of human factors in non-destructive testing (NDT), in which the author has more than 10 years of experience. The conclusion is that psychological methods can be used to identify human-related problems during different tasks and to generate mitigation strategies that can be used to decrease human error and enhance safety.