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In autumn 2014 the German accreditation body Deutsche Akkreditierungsstelle GmbH (DAkkS) and the German federal institute Bundesanstalt für Materialforschung und –prüfung (BAM) initiated a project to compare the operations of accreditation bodies by developing and implementing a tailor-made management tool. Eight European Accreditation Bodies attended the first benchmarking round. By means of the Process Maturity Benchmarking Tool (PMBT) a set of relevant processes was identified and analyzed using indicators based on data from data records and the maturity of the investigated processes. A Results-Workshop was conducted with experts from the accreditation bodies to identify best practices and discuss different modes of operation.
Das übergeordnete Ziel des Projekts ist es, ein Werkzeug bereitzustellen, mit dem die Arbeitsweise von Akkreditierungsstellen auf objektiver Grundlage und kennzahlenbasiert analysiert werden kann. Durch Anwendung auf mehrere Akkreditierungsstellen soll zudem eine vergleichende Analyse verschiedener Akkreditierungsstellen ermöglicht werden, die zur Harmonisierung der Arbeitsweise der Akkreditierungsstellen in Europa beiträgt.
In der ersten Phase des Projekts wurden die Tätigkeiten von Akkreditierungsstellen und ihre auf gesetzlichen und normativen Anforderungen beruhenden Verpflichtungen systematisch analysiert. Es wurde eine mit Kennzahlen unterlegte Prozesslandschaft entwickelt, die ein Modell bildet, dem die implementierten Abläufe und eingesetzten Ressourcen der Akkreditierungsstelle zugeordnet werden können. In der zweiten Phase wurden die Prozesse der Deutschen Akkreditierungsstelle DAkkS dem Modell zugeordnet. Die Übertragbarkeit des so erstandenen Modells wurde in einem dritten Schritt durch die Erweiterung auf sieben weitere Akkreditierungsstellen im europäischen Raum untersucht.
Im Rahmen eines Abteilungsseminars wurden die Ergebnisse der Datenerhebung der acht teilnehmenden Akkreditierungsstellen in anonymisierter Form präsentiert.
The long-term goal of the benchmarking project for European accreditation bodies is twofold: First of all, the project is supposed to help the European accreditation attending bodies to improve their processes by identifying best practices and by learning from others. Possibly Secondly, the results of the analysis can be used by the European Cooperation for Accreditation (EA) to identify differences in the operation of the European accreditation bodies and based on this knowledge to promote harmonization of accreditation activities in Europe.
The long-term goal of the benchmarking project for European accreditation bodies is twofold: First of all, the project is supposed to help the European accreditation attending bodies to improve their processes by identifying best practices and by learning from others. Possibly Secondly, the results of the analysis can be used by the European Cooperation for Accreditation (EA) to identify differences in the operation of the European accreditation bodies and based on this knowledge to promote harmonization of accreditation activities in Europe.
The long-term goal of the benchmarking project for European accreditation bodies is twofold: First of all, the project is supposed to help the European accreditation attending bodies to improve their processes by identifying best practices and by learning from others. Possibly Secondly, the results of the analysis can be used by the European Cooperation for Accreditation (EA) to identify differences in the operation of the European accreditation bodies and based on this knowledge to promote harmonization of accreditation activities in Europe.
The long-term goal of the benchmarking project for European accreditation bodies is twofold: First of all, the project is supposed to help the European accreditation attending bodies to improve their processes by identifying best practices and by learning from others. Possibly Secondly, the results of the analysis can be used by the European Cooperation for Accreditation (EA) to identify differences in the operation of the European accreditation bodies and based on this knowledge to promote harmonization of accreditation activities in Europe.
The long-term goal of the benchmarking project for European accreditation bodies is twofold: First of all, the project is supposed to help the European accreditation attending bodies to improve their processes by identifying best practices and by learning from others. Possibly Secondly, the results of the analysis can be used by the European Cooperation for Accreditation (EA) to identify differences in the operation of the European accreditation bodies and based on this knowledge to promote harmonization of accreditation activities in Europe.
The long-term goal of the benchmarking project for European accreditation bodies is twofold: First of all, the project is supposed to help the European accreditation attending bodies to improve their processes by identifying best practices and by learning from others. Possibly Secondly, the results of the analysis can be used by the European Cooperation for Accreditation (EA) to identify differences in the operation of the European accreditation bodies and based on this knowledge to promote harmonization of accreditation activities in Europe.
The 2nd benchmarking round of the project “Analysis of the operation of accreditation bodies in Europe” is envisaged for 2019. In contrast to the 1st round, the BAM will conduct this benchmarking solely without the DAkkS as partner. The 2nd round will make use of the Process Maturity Benchmarking Tool PMBT, the management tool which was developed for and applied in the 1st round. The PMBT will be optimized in advance based on the suggestions and experiences gathered in the benchmarking conducted in 2016. To discuss this adjustment a preparation meeting was conducted in the course of the EA GA in Rome.