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Accreditation of conformity assessment bodies (testing and calibration laboratories, inspection bodies, certification bodies for management systems, persons, products) confirms their competence. Accreditation contributes to international trade and globalisation by mutual recognition of certificates issued and can reduce multiple testing and certifications. It is a tool to avoid technical barriers to trade. The difference between the regulated and the voluntary areas of conformity assessment is explained. Reference is given to the international standards for conformity assessment (ISO/IEC 17000 series). Accreditation is the preferred means of the European Commission to become a notified body for certain EC Directives. Therefore the European Commission cooperates closely with the European cooperation for Accreditation EA and its national accreditation body members. The elements of the quality infrastructure and the role of BAM are explained. Practical examples and experiences of the BAM quality management system and the BAM certification body are reported. BAM is a Notified Body and offers services in special fields of the voluntary and the regulatory areas of conformity assessment. BAM has a long tradition in supporting German and European accreditation activities. BAM runs the secretariat of the Accreditation Advisory Board (AKB) for the national German accreditation body DAkkS and supports the German Ministry for Economic Affairs and Energy (BMWi) in this field. The BAM databases for Proficiency Test Providers EPTIS and for reference materials COMAR contribute to the accreditation worldwide. The advantages of accreditation are highlighted. The number s of accreditation bodies worldwide, the number of granted accreditations in Germany and an overview of some main fields of system certification and industrial branches are given.
Projektbeschreibung:
Das übergeordnete Ziel des Projekts ist es, ein Werkzeug bereitzustellen, mit dem die Arbeitsweise von Akkreditierungsstellen auf objektiver Grundlage und kennzahlenbasiert analysiert werden kann. Durch Anwendung auf mehrere Akkreditierungsstellen soll zudem eine vergleichende Analyse verschiedener Akkreditierungsstellen ermöglicht werden, die zur Harmonisierung der Arbeitsweise der Akkreditierungsstellen in Europa beiträgt. Mit zunehmender Harmonisierung entsteht zusätzliches Vertrauen in das europäische Konformitätsbewertungssystem.
Das Projekt umfasst vier Phasen. In der ersten Phase des Projekts werden die Tätigkeiten von Akkreditierungsstellen und ihre auf gesetzlichen und normativen Anforderungen beruhenden Verpflichtungen systematisch analysiert. Es wird eine mit Kennzahlen unterlegte Prozesslandschaft entwickelt, die ein Modell bildet, dem die implementierten Abläufe und eingesetzten Ressourcen der Akkreditierungsstelle zugeordnet werden können.
In der zweiten Phase werden die Prozesse der Deutschen Akkreditierungsstelle DAkkS dem Modell zugeordnet. Dabei werden mit Hilfe der DAkkS internen Datenbank Kennzahlen und Indikatoren erhoben. Die Übertragbarkeit des so erstandenen Modells wird in einem dritten Schritt durch die Erweiterung auf weitere Akkreditierungsstellen im europäischen Raum untersucht. In der vierten Phase wird die Analyse auf weitere europäische Akkreditierungsstellen ausgeweitet.
Projektbeschreibung:
Das übergeordnete Ziel des Projekts ist es, ein Werkzeug bereitzustellen, mit dem die Arbeitsweise von Akkreditierungsstellen auf objektiver Grundlage und kennzahlenbasiert analysiert werden kann. Durch Anwendung auf mehrere Akkreditierungsstellen soll zudem eine vergleichende Analyse verschiedener Akkreditierungsstellen ermöglicht werden, die zur Harmonisierung der Arbeitsweise der Akkreditierungsstellen in Europa beiträgt. Mit zunehmender Harmonisierung entsteht zusätzliches Vertrauen in das europäische Konformitätsbewertungssystem.
Das Projekt umfasst vier Phasen. In der ersten Phase des Projekts werden die Tätigkeiten von Akkreditierungsstellen und ihre auf gesetzlichen und normativen Anforderungen beruhenden Verpflichtungen systematisch analysiert. Es wird eine mit Kennzahlen unterlegte Prozesslandschaft entwickelt, die ein Modell bildet, dem die implementierten Abläufe und eingesetzten Ressourcen der Akkreditierungsstelle zugeordnet werden können.
In der zweiten Phase werden die Prozesse der Deutschen Akkreditierungsstelle DAkkS dem Modell zugeordnet. Dabei werden mit Hilfe der DAkkS internen Datenbank Kennzahlen und Indikatoren erhoben. Die Übertragbarkeit des so erstandenen Modells wird in einem dritten Schritt durch die Erweiterung auf weitere Akkreditierungsstellen im europäischen Raum untersucht. In der vierten Phase wird die Analyse auf weitere europäische Akkreditierungsstellen ausgeweitet.
In autumn 2014 the German accreditation body Deutsche Akkreditierungsstelle GmbH (DAkkS) and the German federal institute Bundesanstalt für Materialforschung und –prüfung (BAM) initiated a project to compare the operations of accreditation bodies by developing and implementing a tailor-made management tool. Eight European Accreditation Bodies attended the first benchmarking round. By means of the Process Maturity Benchmarking Tool (PMBT) a set of relevant processes was identified and analyzed using indicators based on data from data records and the maturity of the investigated processes. A Results-Workshop was conducted with experts from the accreditation bodies to identify best practices and discuss different modes of operation.
Project objective:
The aim of this project is to develop a tool based on objective criteria and indicators which can be used to analyze the operations of accreditation bodies. The tool will be used to systematically assess several European accreditation bodies, enabling a comparative analysis to be made. By investigating current practices, the analysis will generate discussion amongst accreditation bodies on how to improve the efficiency and effectiveness of operations.
Methodology:
The tool is based on parameters that enable comparison of various accreditation bodies, despite different operational processes and organizational forms. These parameters will be derived from operational processes with high relevance for accreditation bodies, and mapped to a universal process map which enables comparison between institutions. The processes will be characterized using data from internal databases, reports, financial audits etc., and will be supported by feedback from a qualitative self-evaluation of process maturity, carried out by the accreditation bodies themselves. The criteria for evaluating process maturity are based on those used in the excellence model of the European Foundation for Quality Management (EFQM), and are applied to the processes identified in the process map. The tool will be validated through application to various accreditation bodies in Europe.
Project outline:
The pilot phase of project comprises three stages. In the first stage the processes of accreditation bodies were systematically analyzed through the development of the process map. Nine processes of special relevance are identified and underpinned by indicators as described above. In the second step the tool was applied to the German accreditation body, DAkkS, in order to check and modify the indicators. The third stage will verify the transferability of the model by extending analysis to selected European accreditation bodies, again refining and optimizing the tool based on this analysis. Finally, after successful conduction of the pilot phase it is planned to extend the analysis to other European accreditation bodies interested in participation in 2018.
Project objective:
The aim of this project is to develop a tool based on objective criteria and indicators which can be used to analyze the operations of accreditation bodies. The tool will be used to systematically assess several European accreditation bodies, enabling a comparative analysis to be made. By investigating current practices, the analysis will generate discussion amongst accreditation bodies on how to improve the efficiency and effectiveness of operations.
Methodology:
The tool is based on parameters that enable comparison of various accreditation bodies, despite different operational processes and organizational forms. These parameters will be derived from operational processes with high relevance for accreditation bodies, and mapped to a universal process map which enables comparison between institutions. The processes will be characterized using data from internal databases, reports, financial audits etc., and will be supported by feedback from a qualitative self-evaluation of process maturity, carried out by the accreditation bodies themselves. The criteria for evaluating process maturity are based on those used in the excellence model of the European Foundation for Quality Management (EFQM), and are applied to the processes identified in the process map. The tool will be validated through application to various accreditation bodies in Europe.
Project outline:
The pilot phase of project comprises three stages. In the first stage the processes of accreditation bodies were systematically analyzed through the development of the process map. Nine processes of special relevance are identified and underpinned by indicators as described above. In the second step the tool was applied to the German accreditation body, DAkkS, in order to check and modify the indicators. The third stage will verify the transferability of the model by extending analysis to selected European accreditation bodies, again refining and optimizing the tool based on this analysis. Finally, after successful conduction of the pilot phase it is planned to extend the analysis to other European accreditation bodies interested in participation in 2018.
Project objective:
The aim of this project is to develop a tool based on objective criteria and indicators which can be used to analyze the operations of accreditation bodies. The tool will be used to systematically assess several European accreditation bodies, enabling a comparative analysis to be made. By investigating current practices, the analysis will generate discussion amongst accreditation bodies on how to improve the efficiency and effectiveness of operations.
Methodology:
The tool is based on parameters that enable comparison of various accreditation bodies, despite different operational processes and organizational forms. These parameters will be derived from operational processes with high relevance for accreditation bodies, and mapped to a universal process map which enables comparison between institutions. The processes will be characterized using data from internal databases, reports, financial audits etc., and will be supported by feedback from a qualitative self-evaluation of process maturity, carried out by the accreditation bodies themselves. The criteria for evaluating process maturity are based on those used in the excellence model of the European Foundation for Quality Management (EFQM), and are applied to the processes identified in the process map. The tool will be validated through application to various accreditation bodies in Europe.
Project outline:
The pilot phase of project comprises three stages. In the first stage the processes of accreditation bodies were systematically analyzed through the development of the process map. Nine processes of special relevance are identified and underpinned by indicators as described above. In the second step the tool was applied to the German accreditation body, DAkkS, in order to check and modify the indicators. The third stage will verify the transferability of the model by extending analysis to selected European accreditation bodies, again refining and optimizing the tool based on this analysis. Finally, after successful conduction of the pilot phase it is planned to extend the analysis to other European accreditation bodies interested in participation in 2018.
Project objective:
The aim of this project is to develop a tool based on objective criteria and indicators which can be used to analyze the operations of accreditation bodies. The tool will be used to systematically assess several European accreditation bodies, enabling a comparative analysis to be made. By investigating current practices, the analysis will generate discussion amongst accreditation bodies on how to improve the efficiency and effectiveness of operations.
Methodology:
The tool is based on parameters that enable comparison of various accreditation bodies, despite different operational processes and organizational forms. These parameters will be derived from operational processes with high relevance for accreditation bodies, and mapped to a universal process map which enables comparison between institutions. The processes will be characterized using data from internal databases, reports, financial audits etc., and will be supported by feedback from a qualitative self-evaluation of process maturity, carried out by the accreditation bodies themselves. The criteria for evaluating process maturity are based on those used in the excellence model of the European Foundation for Quality Management (EFQM), and are applied to the processes identified in the process map. The tool will be validated through application to various accreditation bodies in Europe.
Project outline:
The pilot phase of project comprises three stages. In the first stage the processes of accreditation bodies were systematically analyzed through the development of the process map. Nine processes of special relevance are identified and underpinned by indicators as described above. In the second step the tool was applied to the German accreditation body, DAkkS, in order to check and modify the indicators. The third stage will verify the transferability of the model by extending analysis to selected European accreditation bodies, again refining and optimizing the tool based on this analysis. Finally, after successful conduction of the pilot phase it is planned to extend the analysis to other European accreditation bodies interested in participation in 2018.
Project objective:
The aim of this project is to develop a tool based on objective criteria and indicators which can be used to analyze the operations of accreditation bodies. The tool will be used to systematically assess several European accreditation bodies, enabling a comparative analysis to be made. By investigating current practices, the analysis will generate discussion amongst accreditation bodies on how to improve the efficiency and effectiveness of operations.
Methodology:
The tool is based on parameters that enable comparison of various accreditation bodies, despite different operational processes and organizational forms. These parameters will be derived from operational processes with high relevance for accreditation bodies, and mapped to a universal process map which enables comparison between institutions. The processes will be characterized using data from internal databases, reports, financial audits etc., and will be supported by feedback from a qualitative self-evaluation of process maturity, carried out by the accreditation bodies themselves. The criteria for evaluating process maturity are based on those used in the excellence model of the European Foundation for Quality Management (EFQM), and are applied to the processes identified in the process map. The tool will be validated through application to various accreditation bodies in Europe.
Project outline:
The pilot phase of project comprises three stages. In the first stage the processes of accreditation bodies were systematically analyzed through the development of the process map. Nine processes of special relevance are identified and underpinned by indicators as described above. In the second step the tool was applied to the German accreditation body, DAkkS, in order to check and modify the indicators. The third stage will verify the transferability of the model by extending analysis to selected European accreditation bodies, again refining and optimizing the tool based on this analysis. Finally, after successful conduction of the pilot phase it is planned to extend the analysis to other European accreditation bodies interested in participation in 2018.
Project objective:
The aim of this project is to develop a tool based on objective criteria and indicators which can be used to analyze the operations of accreditation bodies. The tool will be used to systematically assess several European accreditation bodies, enabling a comparative analysis to be made. By investigating current practices, the analysis will generate discussion amongst accreditation bodies on how to improve the efficiency and effectiveness of operations.
Methodology:
The tool is based on parameters that enable comparison of various accreditation bodies, despite different operational processes and organizational forms. These parameters will be derived from operational processes with high relevance for accreditation bodies, and mapped to a universal process map which enables comparison between institutions. The processes will be characterized using data from internal databases, reports, financial audits etc., and will be supported by feedback from a qualitative self-evaluation of process maturity, carried out by the accreditation bodies themselves. The criteria for evaluating process maturity are based on those used in the excellence model of the European Foundation for Quality Management (EFQM), and are applied to the processes identified in the process map. The tool will be validated through application to various accreditation bodies in Europe.
Project outline:
The pilot phase of project comprises three stages. In the first stage the processes of accreditation bodies were systematically analyzed through the development of the process map. Nine processes of special relevance are identified and underpinned by indicators as described above. In the second step the tool was applied to the German accreditation body, DAkkS, in order to check and modify the indicators. The third stage will verify the transferability of the model by extending analysis to selected European accreditation bodies, again refining and optimizing the tool based on this analysis. Finally, after successful conduction of the pilot phase it is planned to extend the analysis to other European accreditation bodies interested in participation in 2018.