Digital maturity in the conformity assessment industry: An explorative study from Germany
- The services of Conformity Assessment Bodies (CABs) are essential to provide for trust in and safety of digital products and services by demonstrating that requirements from standards are met. Thus, it is vital that CABs are ready to fulfil their tasks also in the digital transformation, having the necessary capabilities and resources. Our study is the first to comprehensively assess the digital maturity in the CA industry and to provide some insights into the readiness of the industry to support and at the same time benefit from the digital age. To this end, we developed and implemented a digital maturity model tailored to the CA industry. In this paper, we present first results from our survey among 354 accredited CABs in Germany. With our research we contribute to better understand the digital transformation and maturation of CABs along distinctive stages. The findings suggest that the transformation process in the CA industry is just at the beginning, with the majority of CABsThe services of Conformity Assessment Bodies (CABs) are essential to provide for trust in and safety of digital products and services by demonstrating that requirements from standards are met. Thus, it is vital that CABs are ready to fulfil their tasks also in the digital transformation, having the necessary capabilities and resources. Our study is the first to comprehensively assess the digital maturity in the CA industry and to provide some insights into the readiness of the industry to support and at the same time benefit from the digital age. To this end, we developed and implemented a digital maturity model tailored to the CA industry. In this paper, we present first results from our survey among 354 accredited CABs in Germany. With our research we contribute to better understand the digital transformation and maturation of CABs along distinctive stages. The findings suggest that the transformation process in the CA industry is just at the beginning, with the majority of CABs still in early stages of digital maturity. Also, only a few of them already exploit the latest digital technologies and applications like artificial intelligence, blockchain or big data analytics. Nevertheless, CABs regard digitalization as a big opportunity – for themselves and their industry.…
Autor*innen: | Claudia KochORCiD, Luana LaduORCiD, Parsa Asna AshariORCiD, K. Blind, P. Castka |
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Persönliche Herausgeber*innen: | K. Jakobs, D.-h. Kim |
Dokumenttyp: | Beitrag zu einem Tagungsband |
Veröffentlichungsform: | Verlagsliteratur |
Sprache: | Englisch |
Titel des übergeordneten Werkes (Englisch): | EURAS proceedings 2022 - Standardisation and open source |
Jahr der Erstveröffentlichung: | 2022 |
Organisationseinheit der BAM: | S Qualitätsinfrastruktur |
S Qualitätsinfrastruktur / S.2 Digitalisierung der Qualitätsinfrastruktur | |
Herausgeber (Institution): | RWTH Aachen, University of Glasgow |
Verlag: | Verlag Mainz |
Verlagsort: | Mainz |
Aufsatznummer: | 17 |
Erste Seite: | 253 |
Letzte Seite: | 272 |
DDC-Klassifikation: | Naturwissenschaften und Mathematik / Chemie / Analytische Chemie |
Freie Schlagwörter: | Certification; Conformity assessment; Conformity assessment body; Digital maturity; Digital transformation; Digitalization; Inspection; Laboratory; Quality infrastructure; Testing |
Themenfelder/Aktivitätsfelder der BAM: | Chemie und Prozesstechnik |
Veranstaltung: | 26th EURAS Annual Standardisation Conference – Standards for Digital Transformation: Blockchain and Innovation |
Veranstaltungsort: | Glasgow, Great Britain |
Beginndatum der Veranstaltung: | 08.06.2022 |
Enddatum der Veranstaltung: | 10.06.2022 |
ISBN: | 978-3-95886-446-7 |
Verfügbarkeit des Dokuments: | Datei im Netzwerk der BAM verfügbar ("Closed Access") |
Datum der Freischaltung: | 20.06.2022 |
Referierte Publikation: | Nein |