Exploring business benefits of internationally recognized certifications - Empirical evidence from a global company survey

  • We base our paper on data from a global company survey of certified companies carried out by the International Accreditation Forum (IAF) in 2010/11. We use multivariate Probit and ordered Probit models to analyze how company internal and external factors influence the perception of benefits from accredited certification. Benefits from accredited certification are divided into added value for the organization, increased sales and regulatory compliance. As for company external factors, we find that benefits from certification are higher for companies that went through a challenging certification process, had a competent certification body team, and are aware of the importance of accreditation. Internal factors are related to different motives for seeking certification. We find that the benefits from accredited certification are largest when companies become certified in order to improve their own business performance. Dividing our sample in high-income and middle income countries showsWe base our paper on data from a global company survey of certified companies carried out by the International Accreditation Forum (IAF) in 2010/11. We use multivariate Probit and ordered Probit models to analyze how company internal and external factors influence the perception of benefits from accredited certification. Benefits from accredited certification are divided into added value for the organization, increased sales and regulatory compliance. As for company external factors, we find that benefits from certification are higher for companies that went through a challenging certification process, had a competent certification body team, and are aware of the importance of accreditation. Internal factors are related to different motives for seeking certification. We find that the benefits from accredited certification are largest when companies become certified in order to improve their own business performance. Dividing our sample in high-income and middle income countries shows that the latter put more emphasis on company internal improvement through certification and are more likely to benefit from certification when they employ an external consultant. Finally, we can show that benefits are unequally distributed among companies. That is, smaller companies have a lower probability to benefit from certification compared to larger companies.zeige mehrzeige weniger

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Autor*innen:Axel Mangelsdorf, Tilman Denkler
Persönliche Herausgeber*innen:K. Jakobs, H.J. De Vries, A. Ganesh, A. Gulacsi, I. Soetert
Dokumenttyp:Beitrag zu einem Tagungsband
Veröffentlichungsform:Verlagsliteratur
Sprache:Englisch
Titel des übergeordneten Werkes (Englisch):EURAS Proceedings 2013 - 18th EURAS Annual standardisation conference 'Boosting European competitiveness'
Jahr der Erstveröffentlichung:2013
Herausgeber (Institution):European academy for standardisation (EURAS)
Verlag:Verlagshaus Mainz GmbH
Jahrgang/Band:7
Erste Seite:247
Letzte Seite:261
Freie Schlagwörter:Accreditation; Certification; Ordered probit model; Probit models
Veranstaltung:EURAS Proceedings 2013 - 18th EURAS Annual standardisation conference 'Boosting European competitiveness'
Veranstaltungsort:Brussels, Belgium
Beginndatum der Veranstaltung:24.06.2013
Enddatum der Veranstaltung:26.06.2013
ISBN:978-3-86130-655-9
Verfügbarkeit des Dokuments:Datei im Netzwerk der BAM verfügbar ("Closed Access")
Datum der Freischaltung:20.02.2016
Referierte Publikation:Nein
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