TY - CONF A1 - Mirtsch, Mona A1 - Pohlisch, Jakob A1 - Blind, K. T1 - International Diffusion of the Information Security Management System Standard ISO/IEC 27001: Exploring the Role of Culture N2 - In the wake of digitalization, organizations are increasingly exposed to risks associated with security breaches and must take measures to preserve the confidentiality, integrity, and availability of information, and to ensure business continuity. The international standard ISO/IEC 27001 assists organizations in setting up, maintaining and continuously improving their information security management systems. However, despite high growth rates, its international diffusion rates are quite heterogeneous. This paper explores why the diffusion of the international management system standard ISO/IEC 27001 differs across countries. We classify the adoption of ISO/IEC 27001 as a ‘preventive organizational innovation’ and draw from diffusion studies of other management system standards and information security research to develop a set of hypotheses. These relate to the impact of cultural dimensions and national ICT development. We use a negative binomial regression model with panel data covering 57 countries over a 12-year period from 2006 to 2017 to test our hypotheses. We find that the cultural dimensions future orientation, power distance, and institutional collectivism as well as high ICT development are driving factors for the diffusion of ISO/IEC 27001. We derive policy recommendations and avenues for future research. T2 - Twenty-Eighth European Conference on Information Systems (ECIS2020) – A Virtual AIS Conference CY - Online meeting DA - 15.06.2020 KW - Information security KW - International diffusion KW - Standards KW - Management system standards KW - ISO/IEC 27001 KW - Preventive innovations KW - Culture KW - GLOBE KW - ICT development index PY - 2020 SP - RP 88 AN - OPUS4-50919 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Mirtsch, Mona T1 - International Diffusion of the Information Security Management System Standard ISO/IEC 27001: Exploring the role of culture N2 - In the wake of digitalization, organizations are increasingly exposed to risks associated with security breaches and must take measures to preserve the confidentiality, integrity, and availability of information, and to ensure business continuity. The international standard ISO/IEC 27001 assists organizations in setting up, maintaining and continuously improving their information security management systems. However, despite high growth rates, its international diffusion rates are quite heterogeneous. This paper explores why the diffusion of the international management system standard ISO/IEC 27001 differs across countries. We classify the adoption of ISO/IEC 27001 as a ‘preventive organizational innovation’ and draw from diffusion studies of other management system standards and information security research to develop a set of hypotheses. These relate to the impact of cultural dimensions and national ICT development. We use a negative binomial regression model with panel data covering 57 countries over a 12-year period from 2006 to 2017 to test our hypotheses. We find that the cultural dimensions future orientation, power distance, and institutional collectivism as well as high ICT development are driving factors for the diffusion of ISO/IEC 27001. We derive policy recommendations and avenues for future research. T2 - Twenty-Eighth European Conference on Information Systems (ECIS2020) – A Virtual AIS Conference CY - Online meeting DA - 15.06.2020 KW - Information security KW - International diffusion KW - Standards KW - Management system standards KW - ISO/IEC 27001 KW - Preventive innovations KW - Culture KW - GLOBE KW - ICT development index PY - 2020 AN - OPUS4-50921 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Denkler, Tilman T1 - EA-HHC - Analysis of the operation of accreditation bodies - Results of the 2nd round N2 - In 2019 the German federal institute Bundesanstalt für Materialforschung und –prüfung (BAM) conducted a benchmarking to compare the operations of European accreditation bodies and to identify best practices, with the aim of improving key processes in accreditation. Ten European accreditation bodies attended the comparison, four of which had already taken part in the pilot phase of the benchmarking project, which was conducted in 2017 by the German accreditation body Deutsche Akkreditierungsstelle GmbH (DAkkS) and the BAM. The study, designed to examine and compare the operation of accreditation bodies in Europe, used a management tool called Process Maturity Benchmarking Tool, which was especially elaborated and validated for this purpose in the pilot phase, in order to determine the values of indicators, thus enabling a comparison of the accreditation bodies despite different operational processes and organizational forms. The management tool is based on the analysis of selected processes with high relevance for the operation of accreditation bodies. The processes are derived from a process map designed for accreditation bodies in a universally applicable way. The indicators used to characterize the processes come from two sources: The first source relates to data already available from internal databases, reports, financial audits, and others. The second source is derived from the self-evaluation of process maturity performed by the accreditation bodies. The criteria for evaluating process maturities were designed by applying the criteria of the EFQM excellence model 2013 of the European Foundation for Quality Management (EFQM) to the processes identified in the process map. The results of the analysis were presented to and discussed with representatives of the ten accreditation bodies at a Results-Workshop that took place at BAM on 21/22 January 2020. In this presentation a wrap-up of the results was given to the HHC of EA T2 - Tagung des HHC (horizontal harmonization committee) der EA (European co-operation for accreditation) (virtuelles Meeting per MS-Teams, ca. 55 Teilnehmer) CY - Online meeting DA - 15.09.2020 KW - Accreditation KW - Benchmarking PY - 2020 AN - OPUS4-51251 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Mirtsch, Mona A1 - Kinne, J. A1 - Blind, K. T1 - Exploring the Adoption of the International Information Security Management System Standard ISO/IEC 27001: A Web Mining-Based Analysis N2 - In the light of digitalization and recent EU policy initiatives, information is an important asset that organizations of all sizes and from all sectors should secure. However, in order to provide common requirements for the implementation of an information security management system, the internationally well-accepted ISO/IEC 27001 standard has not shown the expected growth rate since its publication more than a decade ago.In this article, we apply web mining to explore the adoption of ISO/IEC 27001 through a series of 2664 out of more than 900 000 German firms from the Mannheim Enterprise Panel dataset that refers to this standard on their websites. As a result, we present a “landscape” of ISO/IEC 27001 in Germany, which shows that firms not only seek certifications themselves but often refer on their websites to partners who are certified instead. Consequently, we estimate a probit model and find that larger and more innovative firms are more likely to be certified to ISO/IEC 27001 and that almost half of all certified firms belong to the information and communications technology (ICT) service sector. Based on our findings, we derive implications for policymakers and management and critically assess the suitability of web mining to explore the adoption of management system standards. KW - Adoption KW - Information security KW - Management system standards KW - Standards KW - Web mining PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-513284 DO - https://doi.org/10.1109/TEM.2020.2977815 VL - 68 IS - 1 SP - 87 EP - 100 AN - OPUS4-51328 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Mirtsch, Mona A1 - Koch, Claudia T1 - Nutzung und Wirkung von (zertifizierten) Managementsystemen – aktuelle Erkenntnisse N2 - Ergebnisvorstellung im mitgliederexklusiven Webinar der Deutschen Gesellschaft für Qualität - DGQ zur Nutzung und Wirkung von genormten Managementsystemen als die erste Erhebung im Rahmen von QI-FoKuS. Neben der Motivation hinsichtlich der Anwendung verschiedener Normen, die Anforderungen an Managementsysteme darlegen, sowie den Wirkungen werden insbesondere die Zertifizierung für diese Normen sowie daran anknüpfend die Rolle und Funktion der Akkreditierung – und somit verschiedene Bausteine der QI – adressiert. T2 - Mitgliederexklusives Webinar CY - Online meeting DA - 15.10.2020 KW - Management Systeme KW - QI-FoKuS KW - ISO 9001 KW - ISO/IEC 27001 KW - Zertifizierung KW - Kundenaudit KW - Konformitätsbewertung KW - Akkreditierung PY - 2020 AN - OPUS4-51431 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - GEN A1 - Nisi, A. A1 - Koch, Claudia A1 - Mirtsch, Mona A1 - Blind, K. T1 - Effetti della pandemia COVID-19 sulle attività di valutazione della conformità svolte da organismi e laboratori accreditati in Italia N2 - Die Studie fasst Ergebnisse einer Befragung von Konformitätsbewertungsstellen in Italien zu deren Lage und den Aussichten während der Corona-Pandemie zusammen. Besondere Schwerpunkte wurden auf die wirtschaftlichen Auswirkungen und die Arbeitsfähigkeit, aber auch auf die Resilienz und die Wirkungen auf die Digitalisierung gelegt. N2 - Lo scoppio della pandemia da Covid-19 ha travolto Italia a inizio anno e i suoi effetti sull’economia sono stati particolarmente pesanti. Proprio per analizzare gli effetti della pandemia sul mercato della valutazione della conformità, lo scorso settembre Accredia, in collaborazione con l’Istituto Federale tedesco della Ricerca e del Collaudo dei Materiali (BAM), la Technische Universität di Berlino e l’Istituto Fraunhofer ISI, ha condotto un’indagine presso gli organismi e i laboratori accreditati in Italia. KW - Corona KW - Konformitätsbewertungsstellen KW - Resilienz KW - COVID-19 KW - Qualitätsinfrastruktur KW - Zertifizierung KW - Kalibrierung KW - Digitalisierung KW - Konformitätsbewertung KW - Laboratorium KW - Prüfung PY - 2020 UR - https://www.accredia.it/pubblicazione/corona-monitor-effetti-della-pandemia-da-covid-19-sulle-attivita-accreditate/ SP - 1 EP - 22 CY - Rom, Italien AN - OPUS4-51975 LA - ita AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Denkler, Tilman T1 - Comparison of the Operation of Accreditation Bodies in Europe - Final Report 2nd Round N2 - In 2019 the Bundesanstalt für Materialforschung und –prüfung (BAM) conducted a benchmarking to compare the operations of European accreditation bodies and to identify best practices, with the aim of improving key processes in accreditation. Ten European accreditation bodies attended the comparison, four of which had already taken part in the pilot phase of the benchmarking project, which was conducted in 2017 by the German accreditation body Deutsche Akkreditierungsstelle GmbH (DAkkS) and BAM. The study, designed to examine and compare the operation of accreditation bodies in Europe, used a management tool called Process Maturity Benchmarking Tool, which was especially elaborated and validated for this purpose in the pilot phase, in order to determine the values of indicators, thus enabling a comparison of the accreditation bodies despite different operational processes and organizational forms. The management tool is based on the analysis of selected processes with high relevance for the operation of accreditation bodies. The processes are derived from a process map designed for accreditation bodies in a universally applicable way. The indicators used to characterize the processes come from two sources: The first source relates to data already available from internal databases, reports, financial audits, and others. The second source is derived from the self-evaluation of process maturity performed by the accreditation bodies. The criteria for evaluating process maturities were designed by applying the criteria of the EFQM excellence model 2013 of the European Foundation for Quality Management (EFQM) to the processes identified in the process map. The results of the analysis were presented to and discussed with representatives of the ten accreditation bodies at a Results-Workshop that took place at BAM on 21/22 January 2020. KW - Akkreditierung KW - Accreditation KW - Benchmarking KW - EFQM Excellence Modell KW - Quality Infrastructure KW - Total Quality Management PY - 2020 SP - 1 EP - 70 AN - OPUS4-54712 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Koch, Claudia A1 - Blind, K. T1 - Towards Agile Standardization: Testbeds in Support of Standardization for the IIoT N2 - The Industrial Internet of Things (IIoT) poses multiple challenges to traditional standardization, due to the complexity, dynamics, and accelerating speed of technological progress. The need for a timely availability of standards calls for new approaches and tools to enhance standardization processes for smart manufacturing. Industry and standards development organizations worldwide are seeking new solutions. Testbeds have been acknowledged in innovation policy as a powerful tool for knowledge transfer and the further development of emerging technologies. Lately, they have also attracted increasing attention from the standardization perspective as a promising tool for a more agile standards development process. Proponents of such testbeds expect them to support standardization by providing validated solutions and accelerating the processes to meet the growing demands for faster standardization without any detriment to quality. In an explorative, qualitative approach this article is the first to investigate the operation and impact of testbeds in standardization processes based on a multiple case study on testbeds implemented worldwide in the context of the IIoT. KW - Testumgebung KW - Reallabor KW - Normung KW - Standards KW - Standardization KW - Industrie 4.0 KW - Smart manufacturing KW - Industrial internet of things KW - Agility KW - Agile PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-513300 DO - https://doi.org/10.1109/TEM.2020.2979697 VL - 68 IS - 1 SP - 59 EP - 74 AN - OPUS4-51330 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Mirtsch, Mona T1 - Corona-Monitor - Auswirkungen der Corona-Pandemie auf Konformitätsbewertung und Konformitätsbewertungsstellen in Deutschland: Ergebnispräsentation zur Befragung im Juni 2020 N2 - Im Vortrag wurden die Ergebnisse der von BAM gemeinsam mit der TU Berlin und Fraunhofer ISI durchgeführten Befragung zur Lage der Konformitätsbewertungsstellen während der Corona-Pandemie vorgestellt und mit den Teilnehmer*innen diskutiert. Schwerpunkte lagen auf den wirtschaftlichen Auswirkungen (Aufträge, Arbeitsfähigkeit, Existenz), der Resilienz der Branche sowie den Wirkungen auf die Digitalisierung. Mehr Informationen unter www.qi-fokus.de. T2 - QI-FoKuS - Forschung für Konformitätsbewertung und Sicherheit CY - Online meeting DA - 08.10.2020 KW - Konformitätsbewertung KW - Konformitätsbewertungsstellen KW - Corona KW - COVID-19 KW - Prüfung KW - Zertifizierung KW - Resilienz KW - Digitalisierung KW - QI-FoKuS PY - 2020 UR - http://www.qi-fokus.de AN - OPUS4-51407 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Mirtsch, Mona A1 - Koch, Claudia A1 - Dudek, Gabriele A1 - Blind, K. T1 - Die Nutzung und Wirkung genormter Managementsysteme N2 - Das Ziel der Initiative QI-FoKuS ist es, eine Datenbasis für neue wissenschaftliche Erkenntnisse zu Einflussfaktoren und Effekten in der Konformitätsbewertung und Akkreditierung zu schaffen. Ende 2019 wurden in einer ersten Online-Erhebung Unternehmen verschiedener Branchen und Größenklassen in Deutschland zur Nutzung von Managementsystemen und ihren Wirkungen befragt. Diese umfasste weit verbreitete genormte Managementsysteme wie ISO 9001 und ISO 14001 genauso wie bisher wenig untersuchte Systeme wie die ISO 50001 oder ISO/IEC 27001. Es konnten 180 Fragebögen für die vorliegende Studie ausgewertet werden. KW - QI-FoKuS KW - Managementsysteme KW - ISO 9001 KW - ISO/IEC 27001 KW - ISO 50001 KW - ISO 14001 KW - Zertifizierung KW - Konformitätsbewertung KW - Akkreditierung PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-510831 SN - 978-3-9818564-3-9 DO - https://doi.org/10.26272/opus4-51083 VL - 1 SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-51083 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Mirtsch, Mona A1 - Koch, Claudia A1 - Dudek, Gabriele A1 - Blind, K. T1 - Die Nutzung und Wirkung der Norm ISO/IEC 27001 für Informationssicherheit in Unternehmen in Deutschland N2 - Das Ziel der Initiative QI-FoKuS ist es, eine Datenbasis für neue wissenschaftliche Erkenntnisse zu Einflussfaktoren und Effekten in der Konformitätsbewertung und Akkreditierung zu schaffen und hierbei insbesondere auch auf aktuelle Trends und Entwicklungen einzugehen. Von Januar bis März 2020 wurden in einer Online-Erhebung Unternehmen verschiedener Branchen und Größenklassen in Deutschland zur Nutzung und den Wirkungen ihres zertifizierten Managementsystems für Informationssicherheit nach ISO/IEC 27001 befragt. Es konnten 125 vollständig ausgefüllte Fragebögen für die vorliegende Studie ausgewertet werden. KW - Managementsysteme KW - ISO/IEC 27001 KW - Informationssicherheit KW - Zertifizierung KW - Konformitätsbewertung KW - Akkreditierung KW - QI-FoKuS PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-517922 DO - https://doi.org/10.26272/opus4-51792 VL - 2 SP - 1 EP - 28 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-51792 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Mirtsch, Mona A1 - Blind, K. T1 - CORONA-MONITOR - Auswirkungen der Corona-Pandemie auf Konformitätsbewertung und Konformitätsbewertungsstellen in Deutschland N2 - Die Studie fasst Ergebnisse einer Befragung von Konformitätsbewertungsstellen zu deren Lage und den Aussichten während der Corona-Pandemie zusammen. Besondere Schwerpunkte wurden auf die wirtschaftlichen Auswirkungen und die Arbeitsfähigkeit, aber auch auf die Resilienz und die Wirkungen auf die Digitalisierung gelegt. KW - Corona KW - COVID-19 KW - Resilienz KW - Qualitätsinfrastruktur KW - Prüfung KW - Zertifizierung KW - Kalibrierung KW - Inspektion KW - Labor KW - Laboratorium KW - Studie KW - Befragung KW - Digitalisierung PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-518276 UR - www.qi-fokus.de DO - https://doi.org/10.26272/opus4-51827 VL - 3 SP - 1 EP - 26 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-51827 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Denkler, Tilman T1 - Accreditation in Europe: Benchmarking the operations of European accreditation bodies using an innovative management tool N2 - Accreditation is one of the pillars of a national Quality Infrastructure, as the competence of conformity assessment bodies is assured through accreditation performed by accreditation bodies. To compare the operation of accreditation bodies in Europe and to identify best practices, a management tool, the Process Maturity Benchmarking Tool, was developed and validated by applying it to European accreditation bodies. The benchmarking project comprised two major phases: In the first phase, the processes of accreditation bodies were systematically analyzed. A process map was developed, and processes of special relevance were identified and underpinned by indicators. In the second phase, the practical applicability of the theoretical model was demonstrated by analyzing the processes of eight European accreditation bodies. The results of this comparative assessment were subsequently discussed in a workshop with experts from those accreditation bodies, giving the opportunity to identify best practices. This article has a twofold objective. First, to present a method to benchmark European accreditation bodies, based on the European Foundation for Quality Management excellence model. The successful application of the Process Maturity Benchmarking Tool gives evidence that it is a suitable and capable management tool to assess the processes of the European accreditation bodies and to benchmark them. Second, the article presents the results of the first adaption of the Process Maturity Benchmarking Tool. A general trend of process maturity was identified: While processes based on stakeholder involvement tend to have an overall lower maturity on average, internal processes are more mature. KW - Accreditation KW - Benchmarking KW - Quality Infrastructure KW - EFQM Excellence Modell KW - Total Quality Management KW - Akkreditierung PY - 2021 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-521706 DO - https://doi.org/10.1007/s00769-021-01459-7 VL - 26 IS - 1 SP - 47 EP - 57 PB - Springer Nature CY - Jersey City, NJ 07302, USA AN - OPUS4-52170 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Blind, K. A1 - Krüger, M. A1 - Kinne, J. A1 - Mirtsch, Mona ED - Jacobs, K. T1 - Organisation Innovation in the Digital Layer: Exploring the Adoption of the Management System Standard ISO/IEC 27001 N2 - Despite the increasing relevance of cybersecurity for companies’ performance, there is limited research on the adoption of ISO/IEC 27001, an international information security management standard. The aim of our study is to expand this limited body of literature. First, we analyse the influence of companies’ networks on the adoption of ISO/IEC 27001 as an organisational innovation based on firm website data and their hyperlinks, using the entire population of ISO/IEC 27001 certified firms identified via web mining. Second, we validate the method of constructing and analysing companies’ “digital layer” following the call for new methodological approaches to study the organisational adoption of innovations. Our findings reveal that companies' decision to adopt ISO/IEC 27001 increases significantly with their number of linkages to other companies and to those having the same certificate. Finally, their cognitive and organisational distances to linked partners have the expected inverted u-shaped influence on their own adoption decision. T2 - 11th International Conference on Standardisation and Innovation in Information Technology (SIIT 2021) CY - Aachen, Germany DA - 06.09.2021 KW - Information Security KW - Hyperlinks KW - Management system standard KW - Digital Layer PY - 2021 SN - 978-3-95886-421-4 SP - 95 PB - Verlagshaus Mainz GmbH Aachen CY - Mainz AN - OPUS4-54411 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Mirtsch, Mona A1 - Blind, K. A1 - Koch, Claudia A1 - Dudek, Gabriele T1 - Information security management in ICT and non-ICT sector companies: A preventive innovation perspective N2 - Despite the growing dependence of companies on information technology and the increasingly negative impact of security incidents worldwide, there is little research on the management of information security at the company level. This paper seeks to expand knowledge on the implementation of an information security management system based on the widely used international standard ISO/IEC 27001. We present motives, experienced impacts, and obstacles related to ISO/IEC 27001 implementation using data from a survey of 125 ISO/IEC 27001 certified companies in Germany. Since adoption rates vary between ICT and non-ICT sector companies, we highlight sector-related variations. We classify the adoption of this standard as a preventive organizational innovation and apply Structural Equation Modeling to unearth explanations for the comparatively low adoption of this management system standard among companies outside the ICT sector. We, therefore, derive recommendations for policymakers, standardization, and certification bodies to foster its diffusion. KW - Information Security KW - ISO/IEC 27001 KW - Management system standard KW - Certification KW - Information security management system (ISMS) KW - Preventive Innovation KW - Resource-based-view KW - Institutional theory PY - 2021 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-531037 DO - https://doi.org/10.1016/j.cose.2021.102383 SN - 0167-4048 VL - 109 IS - 10 SP - 1 EP - 23 PB - Elsevier Ltd. AN - OPUS4-53103 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa T1 - Impact of the COVID-19 Pandemic on Conformity Assessment: Insights from a Multinational Study N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, are also affected by the associated disruptions. Their situation in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: Their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. Considering the roles and functions of CABs in economy, health, and innovation, the question arises how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported on average a negative development of demand during the pandemic, facing restrictions in all countries. In addition, the pandemic had overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as countermeasure, with CABs reporting an increased need for digitalization. Resources relevant to organizational resilience were available to different extents, affecting the speed of response to the challenges of the pandemic. The paper highlights and discusses results from in-depth analyses, which are relevant for policy makers and industry alike. T2 - 25th EURAS Annual Standardisation Conference – Standardisation and Innovation CY - Online meeting DA - 06.09.2021 KW - Conformity assessment KW - Resilience KW - Digitalization KW - Crisis KW - Pandemic KW - Corona KW - COVID-19 KW - Laboratory KW - Quality infrastructure PY - 2021 AN - OPUS4-53225 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa T1 - National Quality Infrastructures in the COVID-19 Pandemic: Insights from a Multinational Study on Impacts and Institutional Responses of Conformity Assessment Bodies N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, which are a key part of the Quality Infrastructure and constitute central pillars for trade, health and the innovation system, are also affected by the associated disruptions. However, their services matter more than ever. We present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand to highlight and compare economic impacts, the resilience of this industry as well as issues of digitalization. T2 - Eu-SPRI 2021 Conference: Science and innovation - an uneasy relationship? CY - Online meeting DA - 09.06.2021 KW - Konformitätsbewertung KW - COVID-19 KW - Corona KW - Qualitätsinfrastruktur KW - Conformity Assessment KW - Certification KW - Testing KW - Resilience PY - 2021 AN - OPUS4-52789 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Mirtsch, Mona A1 - Koch, Claudia T1 - Informationssicherheit in deutschen Unternehmen: Ergebnisse der QI-FoKuS Umfrage zur ISO/IEC 27001 N2 - Ergebnisvorstellung im mitgliederexklusiven Webinar der Deutschen Gesellschaft für Qualität (DGQ) zur Studie: "Nutzung und Wirkung von einem ISMS nach ISO/IEC 27001". Neben Zweck und Design der Studie werden sowohl Hürden bei der Implementierung, fördernde Maßnahmen, die Anwender nützlich finden und die Frage, warum Firmen diese Norm nicht nutzen, erörtert. T2 - Nutzung und Wirkung von einem ISMS nach ISO/IEC 27001 CY - Online meeting DA - 15.04.2021 KW - Zertifizierung KW - Informationssicherheit KW - ISO/IEC 27001 KW - Managementsysteme PY - 2021 AN - OPUS4-52485 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Mirtsch, Mona A1 - Blind, K. A1 - Castka, P. ED - Jakobs, K. T1 - Impact of the COVID-19 Pandemic on Conformity Assessment: Insights from a Multinational Study N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, are also affected by the associated disruptions. Their situation in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: Their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. Considering the roles and functions of CABs in economy, health, and innovation, the question arises how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported on average a negative development of demand during the pandemic, facing restrictions in all countries. In addition, the pandemic had overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as countermeasure, with CABs reporting an increased need for digitalization. Resources relevant to organizational resilience were available to different extents, affecting the speed of response to the challenges of the pandemic. The paper highlights and discusses results from in-depth analyses, which are relevant for policy makers and industry alike. T2 - 25th EURAS Annual Standardisation Conference – Standardisation and Innovation CY - Aachen, Germany DA - 05.09.2021 KW - COVID-19 KW - Corona KW - Crisis KW - Digitalization KW - Laboratory KW - Pandemic KW - Quality infrastructure KW - Conformity assessment KW - Resilience PY - 2021 SN - 978-3-95886-421-4 SP - 379 EP - 398 PB - Verlag Mainz AN - OPUS4-53815 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Spain - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Spain. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on Spanish CABs is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-558465 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55846 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER -