TY - RPRT A1 - Mirtsch, Mona A1 - Koch, Claudia A1 - Dudek, Gabriele A1 - Blind, K. T1 - Die Nutzung und Wirkung der Norm ISO/IEC 27001 für Informationssicherheit in Unternehmen in Deutschland N2 - Das Ziel der Initiative QI-FoKuS ist es, eine Datenbasis für neue wissenschaftliche Erkenntnisse zu Einflussfaktoren und Effekten in der Konformitätsbewertung und Akkreditierung zu schaffen und hierbei insbesondere auch auf aktuelle Trends und Entwicklungen einzugehen. Von Januar bis März 2020 wurden in einer Online-Erhebung Unternehmen verschiedener Branchen und Größenklassen in Deutschland zur Nutzung und den Wirkungen ihres zertifizierten Managementsystems für Informationssicherheit nach ISO/IEC 27001 befragt. Es konnten 125 vollständig ausgefüllte Fragebögen für die vorliegende Studie ausgewertet werden. KW - Managementsysteme KW - ISO/IEC 27001 KW - Informationssicherheit KW - Zertifizierung KW - Konformitätsbewertung KW - Akkreditierung KW - QI-FoKuS PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-517922 DO - https://doi.org/10.26272/opus4-51792 VL - 2 SP - 1 EP - 28 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-51792 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Mirtsch, Mona A1 - Blind, K. T1 - CORONA-MONITOR - Auswirkungen der Corona-Pandemie auf Konformitätsbewertung und Konformitätsbewertungsstellen in Deutschland N2 - Die Studie fasst Ergebnisse einer Befragung von Konformitätsbewertungsstellen zu deren Lage und den Aussichten während der Corona-Pandemie zusammen. Besondere Schwerpunkte wurden auf die wirtschaftlichen Auswirkungen und die Arbeitsfähigkeit, aber auch auf die Resilienz und die Wirkungen auf die Digitalisierung gelegt. KW - Corona KW - COVID-19 KW - Resilienz KW - Qualitätsinfrastruktur KW - Prüfung KW - Zertifizierung KW - Kalibrierung KW - Inspektion KW - Labor KW - Laboratorium KW - Studie KW - Befragung KW - Digitalisierung PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-518276 UR - www.qi-fokus.de DO - https://doi.org/10.26272/opus4-51827 VL - 3 SP - 1 EP - 26 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-51827 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Denkler, Tilman T1 - Accreditation in Europe: Benchmarking the operations of European accreditation bodies using an innovative management tool N2 - Accreditation is one of the pillars of a national Quality Infrastructure, as the competence of conformity assessment bodies is assured through accreditation performed by accreditation bodies. To compare the operation of accreditation bodies in Europe and to identify best practices, a management tool, the Process Maturity Benchmarking Tool, was developed and validated by applying it to European accreditation bodies. The benchmarking project comprised two major phases: In the first phase, the processes of accreditation bodies were systematically analyzed. A process map was developed, and processes of special relevance were identified and underpinned by indicators. In the second phase, the practical applicability of the theoretical model was demonstrated by analyzing the processes of eight European accreditation bodies. The results of this comparative assessment were subsequently discussed in a workshop with experts from those accreditation bodies, giving the opportunity to identify best practices. This article has a twofold objective. First, to present a method to benchmark European accreditation bodies, based on the European Foundation for Quality Management excellence model. The successful application of the Process Maturity Benchmarking Tool gives evidence that it is a suitable and capable management tool to assess the processes of the European accreditation bodies and to benchmark them. Second, the article presents the results of the first adaption of the Process Maturity Benchmarking Tool. A general trend of process maturity was identified: While processes based on stakeholder involvement tend to have an overall lower maturity on average, internal processes are more mature. KW - Accreditation KW - Benchmarking KW - Quality Infrastructure KW - EFQM Excellence Modell KW - Total Quality Management KW - Akkreditierung PY - 2021 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-521706 DO - https://doi.org/10.1007/s00769-021-01459-7 VL - 26 IS - 1 SP - 47 EP - 57 PB - Springer Nature CY - Jersey City, NJ 07302, USA AN - OPUS4-52170 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Blind, K. A1 - Krüger, M. A1 - Kinne, J. A1 - Mirtsch, Mona ED - Jacobs, K. T1 - Organisation Innovation in the Digital Layer: Exploring the Adoption of the Management System Standard ISO/IEC 27001 N2 - Despite the increasing relevance of cybersecurity for companies’ performance, there is limited research on the adoption of ISO/IEC 27001, an international information security management standard. The aim of our study is to expand this limited body of literature. First, we analyse the influence of companies’ networks on the adoption of ISO/IEC 27001 as an organisational innovation based on firm website data and their hyperlinks, using the entire population of ISO/IEC 27001 certified firms identified via web mining. Second, we validate the method of constructing and analysing companies’ “digital layer” following the call for new methodological approaches to study the organisational adoption of innovations. Our findings reveal that companies' decision to adopt ISO/IEC 27001 increases significantly with their number of linkages to other companies and to those having the same certificate. Finally, their cognitive and organisational distances to linked partners have the expected inverted u-shaped influence on their own adoption decision. T2 - 11th International Conference on Standardisation and Innovation in Information Technology (SIIT 2021) CY - Aachen, Germany DA - 06.09.2021 KW - Information Security KW - Hyperlinks KW - Management system standard KW - Digital Layer PY - 2021 SN - 978-3-95886-421-4 SP - 95 PB - Verlagshaus Mainz GmbH Aachen CY - Mainz AN - OPUS4-54411 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Mirtsch, Mona A1 - Blind, K. A1 - Koch, Claudia A1 - Dudek, Gabriele T1 - Information security management in ICT and non-ICT sector companies: A preventive innovation perspective N2 - Despite the growing dependence of companies on information technology and the increasingly negative impact of security incidents worldwide, there is little research on the management of information security at the company level. This paper seeks to expand knowledge on the implementation of an information security management system based on the widely used international standard ISO/IEC 27001. We present motives, experienced impacts, and obstacles related to ISO/IEC 27001 implementation using data from a survey of 125 ISO/IEC 27001 certified companies in Germany. Since adoption rates vary between ICT and non-ICT sector companies, we highlight sector-related variations. We classify the adoption of this standard as a preventive organizational innovation and apply Structural Equation Modeling to unearth explanations for the comparatively low adoption of this management system standard among companies outside the ICT sector. We, therefore, derive recommendations for policymakers, standardization, and certification bodies to foster its diffusion. KW - Information Security KW - ISO/IEC 27001 KW - Management system standard KW - Certification KW - Information security management system (ISMS) KW - Preventive Innovation KW - Resource-based-view KW - Institutional theory PY - 2021 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-531037 DO - https://doi.org/10.1016/j.cose.2021.102383 SN - 0167-4048 VL - 109 IS - 10 SP - 1 EP - 23 PB - Elsevier Ltd. AN - OPUS4-53103 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa T1 - Impact of the COVID-19 Pandemic on Conformity Assessment: Insights from a Multinational Study N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, are also affected by the associated disruptions. Their situation in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: Their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. Considering the roles and functions of CABs in economy, health, and innovation, the question arises how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported on average a negative development of demand during the pandemic, facing restrictions in all countries. In addition, the pandemic had overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as countermeasure, with CABs reporting an increased need for digitalization. Resources relevant to organizational resilience were available to different extents, affecting the speed of response to the challenges of the pandemic. The paper highlights and discusses results from in-depth analyses, which are relevant for policy makers and industry alike. T2 - 25th EURAS Annual Standardisation Conference – Standardisation and Innovation CY - Online meeting DA - 06.09.2021 KW - Conformity assessment KW - Resilience KW - Digitalization KW - Crisis KW - Pandemic KW - Corona KW - COVID-19 KW - Laboratory KW - Quality infrastructure PY - 2021 AN - OPUS4-53225 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa T1 - National Quality Infrastructures in the COVID-19 Pandemic: Insights from a Multinational Study on Impacts and Institutional Responses of Conformity Assessment Bodies N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, which are a key part of the Quality Infrastructure and constitute central pillars for trade, health and the innovation system, are also affected by the associated disruptions. However, their services matter more than ever. We present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand to highlight and compare economic impacts, the resilience of this industry as well as issues of digitalization. T2 - Eu-SPRI 2021 Conference: Science and innovation - an uneasy relationship? CY - Online meeting DA - 09.06.2021 KW - Konformitätsbewertung KW - COVID-19 KW - Corona KW - Qualitätsinfrastruktur KW - Conformity Assessment KW - Certification KW - Testing KW - Resilience PY - 2021 AN - OPUS4-52789 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Mirtsch, Mona A1 - Koch, Claudia T1 - Informationssicherheit in deutschen Unternehmen: Ergebnisse der QI-FoKuS Umfrage zur ISO/IEC 27001 N2 - Ergebnisvorstellung im mitgliederexklusiven Webinar der Deutschen Gesellschaft für Qualität (DGQ) zur Studie: "Nutzung und Wirkung von einem ISMS nach ISO/IEC 27001". Neben Zweck und Design der Studie werden sowohl Hürden bei der Implementierung, fördernde Maßnahmen, die Anwender nützlich finden und die Frage, warum Firmen diese Norm nicht nutzen, erörtert. T2 - Nutzung und Wirkung von einem ISMS nach ISO/IEC 27001 CY - Online meeting DA - 15.04.2021 KW - Zertifizierung KW - Informationssicherheit KW - ISO/IEC 27001 KW - Managementsysteme PY - 2021 AN - OPUS4-52485 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Mirtsch, Mona A1 - Blind, K. A1 - Castka, P. ED - Jakobs, K. T1 - Impact of the COVID-19 Pandemic on Conformity Assessment: Insights from a Multinational Study N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, are also affected by the associated disruptions. Their situation in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: Their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. Considering the roles and functions of CABs in economy, health, and innovation, the question arises how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported on average a negative development of demand during the pandemic, facing restrictions in all countries. In addition, the pandemic had overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as countermeasure, with CABs reporting an increased need for digitalization. Resources relevant to organizational resilience were available to different extents, affecting the speed of response to the challenges of the pandemic. The paper highlights and discusses results from in-depth analyses, which are relevant for policy makers and industry alike. T2 - 25th EURAS Annual Standardisation Conference – Standardisation and Innovation CY - Aachen, Germany DA - 05.09.2021 KW - COVID-19 KW - Corona KW - Crisis KW - Digitalization KW - Laboratory KW - Pandemic KW - Quality infrastructure KW - Conformity assessment KW - Resilience PY - 2021 SN - 978-3-95886-421-4 SP - 379 EP - 398 PB - Verlag Mainz AN - OPUS4-53815 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Spain - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Spain. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on Spanish CABs is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-558465 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55846 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER -