TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in North Macedonia - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in North Macedonia. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-565986 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-56598 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. ED - Jakobs, K. ED - Kim, D.-h. T1 - Digital maturity in the conformity assessment industry: An explorative study from Germany N2 - The services of Conformity Assessment Bodies (CABs) are essential to provide for trust in and safety of digital products and services by demonstrating that requirements from standards are met. Thus, it is vital that CABs are ready to fulfil their tasks also in the digital transformation, having the necessary capabilities and resources. Our study is the first to comprehensively assess the digital maturity in the CA industry and to provide some insights into the readiness of the industry to support and at the same time benefit from the digital age. To this end, we developed and implemented a digital maturity model tailored to the CA industry. In this paper, we present first results from our survey among 354 accredited CABs in Germany. With our research we contribute to better understand the digital transformation and maturation of CABs along distinctive stages. The findings suggest that the transformation process in the CA industry is just at the beginning, with the majority of CABs still in early stages of digital maturity. Also, only a few of them already exploit the latest digital technologies and applications like artificial intelligence, blockchain or big data analytics. Nevertheless, CABs regard digitalization as a big opportunity – for themselves and their industry. T2 - 26th EURAS Annual Standardisation Conference – Standards for Digital Transformation: Blockchain and Innovation CY - Glasgow, Great Britain DA - 08.06.2022 KW - Digital maturity KW - Digital transformation KW - Digitalization KW - Quality infrastructure KW - Conformity assessment KW - Conformity assessment body KW - Testing KW - Certification KW - Inspection KW - Laboratory PY - 2022 SN - 978-3-95886-446-7 SP - 253 EP - 272 PB - Verlag Mainz CY - Mainz AN - OPUS4-55065 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - GEN A1 - Koch, Claudia A1 - Mirtsch, Mona A1 - Blind, K. T1 - Resilient gegen Corona? Auswirkungen der Corona-Pandemie auf Konformitätsbewertungsstellen N2 - Covid 19 stellt Gesellschaft und Wirtschaft vor immense Herausforderungen – auch die Konformitätsbewertungsbranche ist betroffen. Die Bundesanstalt für Materialforschung und -prüfung (BAM) hat gemeinsam mit der TU Berlin und dem Fraunhofer ISI die Auswirkungen der Pandemie auf die wirtschaftliche und operative Lage von Konformitätsbewertungsstellen in Deutschland untersucht. Dabei standen auch die Digitalisierung sowie die Resilienz der Branche im Fokus. KW - Corona KW - Konformitätsbewertungsstellen KW - Resilienz KW - Qualitätssicherung KW - Qualitätsinfrastruktur KW - COVID-19 KW - Zertifizierung KW - Digitalisierung KW - Konformitätsbewertung PY - 2021 VL - 66 IS - 01/2021 SP - 36 EP - 39 PB - Carl Hanser CY - München AN - OPUS4-51974 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Mirtsch, Mona A1 - Blind, K. A1 - Castka, P. ED - Jakobs, K. T1 - Impact of the COVID-19 Pandemic on Conformity Assessment: Insights from a Multinational Study N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, are also affected by the associated disruptions. Their situation in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: Their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. Considering the roles and functions of CABs in economy, health, and innovation, the question arises how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported on average a negative development of demand during the pandemic, facing restrictions in all countries. In addition, the pandemic had overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as countermeasure, with CABs reporting an increased need for digitalization. Resources relevant to organizational resilience were available to different extents, affecting the speed of response to the challenges of the pandemic. The paper highlights and discusses results from in-depth analyses, which are relevant for policy makers and industry alike. T2 - 25th EURAS Annual Standardisation Conference – Standardisation and Innovation CY - Aachen, Germany DA - 05.09.2021 KW - COVID-19 KW - Corona KW - Crisis KW - Digitalization KW - Laboratory KW - Pandemic KW - Quality infrastructure KW - Conformity assessment KW - Resilience PY - 2021 SN - 978-3-95886-421-4 SP - 379 EP - 398 PB - Verlag Mainz AN - OPUS4-53815 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Mirtsch, Mona A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Quality assurance in supply chains during the COVID-19 pandemic: Empirical evidence on organisational resilience of conformity assessment bodies N2 - Global supply chains rely on the compliance and safety of their products, processes, and facilities. These vital services (often referred to as ‘quality assurance’ or ‘conformity assessment’ services) are provided by Conformity Assessment Bodies (CABs). This empirical study explores the impact of the COVID-19 pandemic on CABs as well as their response to the resulting challenges. Data was gathered through an online survey among all accredited CABs in Germany, which resulted in 555 valid responses. Taking a resilience perspective, we reveal that CABs were hit hard by the disruptions caused by the pandemic, albeit to different degrees, in part due to their type of services, size, and sectors served. Furthermore, we find that contingency plans do not directly cushion order declines (as the main indicator of the economic impact of the pandemic) but rather indirectly through helping CABs respond more quickly, which in turn mitigates their order declines. However, our results show that contingency plans can also have adverse effects if they hinder flexible reaction to the crisis. The findings of our study help managers and policymakers learn from the COVID-19 pandemic and improve the resilience of the conformity assessment sector and quality assurance in the event of future crises. KW - Quality Infrastructure KW - Digitalization KW - Testing laboratories KW - Organizational resilience KW - COVID-19 KW - Conformity assessment PY - 2022 DO - https://doi.org/10.1080/14783363.2022.2078189 SP - 1 EP - 23 PB - Taylor & Francis AN - OPUS4-55066 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Mirtsch, Mona A1 - Koch, Claudia A1 - Dudek, Gabriele A1 - Blind, K. T1 - Die Nutzung und Wirkung genormter Managementsysteme N2 - Das Ziel der Initiative QI-FoKuS ist es, eine Datenbasis für neue wissenschaftliche Erkenntnisse zu Einflussfaktoren und Effekten in der Konformitätsbewertung und Akkreditierung zu schaffen. Ende 2019 wurden in einer ersten Online-Erhebung Unternehmen verschiedener Branchen und Größenklassen in Deutschland zur Nutzung von Managementsystemen und ihren Wirkungen befragt. Diese umfasste weit verbreitete genormte Managementsysteme wie ISO 9001 und ISO 14001 genauso wie bisher wenig untersuchte Systeme wie die ISO 50001 oder ISO/IEC 27001. Es konnten 180 Fragebögen für die vorliegende Studie ausgewertet werden. KW - QI-FoKuS KW - Managementsysteme KW - ISO 9001 KW - ISO/IEC 27001 KW - ISO 50001 KW - ISO 14001 KW - Zertifizierung KW - Konformitätsbewertung KW - Akkreditierung PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-510831 SN - 978-3-9818564-3-9 DO - https://doi.org/10.26272/opus4-51083 VL - 1 SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-51083 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Mirtsch, Mona A1 - Koch, Claudia A1 - Dudek, Gabriele A1 - Blind, K. T1 - Die Nutzung und Wirkung der Norm ISO/IEC 27001 für Informationssicherheit in Unternehmen in Deutschland N2 - Das Ziel der Initiative QI-FoKuS ist es, eine Datenbasis für neue wissenschaftliche Erkenntnisse zu Einflussfaktoren und Effekten in der Konformitätsbewertung und Akkreditierung zu schaffen und hierbei insbesondere auch auf aktuelle Trends und Entwicklungen einzugehen. Von Januar bis März 2020 wurden in einer Online-Erhebung Unternehmen verschiedener Branchen und Größenklassen in Deutschland zur Nutzung und den Wirkungen ihres zertifizierten Managementsystems für Informationssicherheit nach ISO/IEC 27001 befragt. Es konnten 125 vollständig ausgefüllte Fragebögen für die vorliegende Studie ausgewertet werden. KW - Managementsysteme KW - ISO/IEC 27001 KW - Informationssicherheit KW - Zertifizierung KW - Konformitätsbewertung KW - Akkreditierung KW - QI-FoKuS PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-517922 DO - https://doi.org/10.26272/opus4-51792 VL - 2 SP - 1 EP - 28 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-51792 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Mirtsch, Mona A1 - Blind, K. T1 - CORONA-MONITOR - Auswirkungen der Corona-Pandemie auf Konformitätsbewertung und Konformitätsbewertungsstellen in Deutschland N2 - Die Studie fasst Ergebnisse einer Befragung von Konformitätsbewertungsstellen zu deren Lage und den Aussichten während der Corona-Pandemie zusammen. Besondere Schwerpunkte wurden auf die wirtschaftlichen Auswirkungen und die Arbeitsfähigkeit, aber auch auf die Resilienz und die Wirkungen auf die Digitalisierung gelegt. KW - Corona KW - COVID-19 KW - Resilienz KW - Qualitätsinfrastruktur KW - Prüfung KW - Zertifizierung KW - Kalibrierung KW - Inspektion KW - Labor KW - Laboratorium KW - Studie KW - Befragung KW - Digitalisierung PY - 2020 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-518276 UR - www.qi-fokus.de DO - https://doi.org/10.26272/opus4-51827 VL - 3 SP - 1 EP - 26 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-51827 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER -