TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Global status and trends in digital transformation and conformity assessment - An international comparison across 15 countries and regions - A QI-FoKuS study T1 - Weltweiter Status und Trends in der digitalen Transformation der Konformitätsbewertung - Ein internationaler Vergleich zwischen 15 Ländern und Regionen - Eine QI-FoKuS-Studie N2 - The ongoing digital transformation of the economy and the increasing complexity of networked products and applications are bringing digitalization into the focus of conformity assessment bodies (CABs). The demand for conformity assessment services is rising in tandem with innovations, new technologies, and processes. This poses new challenges for testing and calibration laboratories, inspection and certification bodies, and other CABs. Nevertheless, the emergence of advanced digital technologies and applications also opens up new opportunities for these organizations. This study is the first to comprehensively explore "Digitalization in Conformity Assessment" building on data from an online survey of CABs worldwide (14 countries and West Africa as a region with seven countries). N2 - Die fortschreitende digitale Transformation der Wirtschaft und die zunehmende Komplexität vernetzter Produkte und Anwendungen rücken die Digitalisierung in den Fokus von Konformitätsbewertungsstellen (KBS). Die Nachfrage nach Konformitätsbewertungsdienstleistungen im Einklang mit Innovationen, neuen Technologien und Prozessen steigt. Dies stellt Prüf- und Kalibrierlaboratorien, Inspektions- und Zertifizierungsstellen und andere KBS vor neue Herausforderungen. Der Fortschritt digitaler Technologien und Anwendungen eröffnet diesen Organisationen gleichzeitig neue Chancen. Diese Studie ist die erste, die das Thema der "Digitalisierung in der Konformitätsbewertung" umfassend erforscht. Sie stützt sich auf Daten aus einer Online-Umfrage unter KBS weltweit (14 Länder und Westafrika als Region mit sieben Ländern). KW - Testing KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Corona KW - Digitale Transformation KW - Digitalisierung KW - Kalibrierung KW - Konformitätsbewertung KW - Konformitätsbewertungsstelle KW - Labor KW - Prüfung KW - Qualitätsinfrastruktur KW - Zertifizierung PY - 2024 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-597659 UR - https://www.qi-fokus.de SP - 1 EP - 53 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-59765 LA - mul AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Ladu, Luana A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Technology adoption and digital maturity in the conformity assessment industry: Empirical evidence from an international study N2 - Technological innovation and digitalization are transforming industries and organizations worldwide. Digital Maturity Models often serve as a reference point to monitor the digitalization progression through prescribed stages. Yet, little is still understood about (i) how a digital maturity model should be designed and deployed in a specific industry setting and (ii) the association between digital maturity and technology adoption. Building on extant literature and extensive interviews with industry experts, we first develop a digital maturity model in the context of the conformity assessment industry (a globally regulated industry responsible for assessing compliance of organizations with standards and regulations). Second, we implement the model and conduct a survey across 1447 organizations in 15 countries. Our findings reveal that the digital transformation journey of the industry progresses along five stages of maturity (with most organizations in the early/ intermediate stages of digital maturity) with distinctive patterns of technical and managerial practices across all stages. Adoption of technologies is (unsurprisingly) associated with higher digital maturity levels - albeit that association does not hold for complex technologies (such as Blockchain) and is impacted by country specifics (measured by the Digital Skills Gap Index). Our study provides insights into digital maturity and the adoption of technologies in an institutional environment that is highly regulated and conservative, in which high integrity of service provision is primary, and digitalization is a secondary focus of organizations. KW - Digital Maturity KW - Standardisation KW - Digital Maturity Scores KW - Technology Adoption KW - Digital Technologies PY - 2024 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-601930 DO - https://doi.org/10.1016/j.techsoc.2024.102564 SN - 0160-791X VL - 77 SP - 1 EP - 12 PB - Elsevier Ltd. AN - OPUS4-60193 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Ladu, Luana A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Africa N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Africa. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2023. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - Testing KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - TIC KW - Quality infrastructure PY - 2023 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-588625 UR - https://www.qi-fokus.de SP - 1 EP - 45 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-58862 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in North Macedonia - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in North Macedonia. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-565986 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-56598 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. ED - Jakobs, K. ED - Kim, D.-h. T1 - Digital maturity in the conformity assessment industry: An explorative study from Germany N2 - The services of Conformity Assessment Bodies (CABs) are essential to provide for trust in and safety of digital products and services by demonstrating that requirements from standards are met. Thus, it is vital that CABs are ready to fulfil their tasks also in the digital transformation, having the necessary capabilities and resources. Our study is the first to comprehensively assess the digital maturity in the CA industry and to provide some insights into the readiness of the industry to support and at the same time benefit from the digital age. To this end, we developed and implemented a digital maturity model tailored to the CA industry. In this paper, we present first results from our survey among 354 accredited CABs in Germany. With our research we contribute to better understand the digital transformation and maturation of CABs along distinctive stages. The findings suggest that the transformation process in the CA industry is just at the beginning, with the majority of CABs still in early stages of digital maturity. Also, only a few of them already exploit the latest digital technologies and applications like artificial intelligence, blockchain or big data analytics. Nevertheless, CABs regard digitalization as a big opportunity – for themselves and their industry. T2 - 26th EURAS Annual Standardisation Conference – Standards for Digital Transformation: Blockchain and Innovation CY - Glasgow, Great Britain DA - 08.06.2022 KW - Digital maturity KW - Digital transformation KW - Digitalization KW - Quality infrastructure KW - Conformity assessment KW - Conformity assessment body KW - Testing KW - Certification KW - Inspection KW - Laboratory PY - 2022 SN - 978-3-95886-446-7 SP - 253 EP - 272 PB - Verlag Mainz CY - Mainz AN - OPUS4-55065 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa T1 - Impact of the COVID-19 Pandemic on Conformity Assessment: Insights from a Multinational Study N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, are also affected by the associated disruptions. Their situation in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: Their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. Considering the roles and functions of CABs in economy, health, and innovation, the question arises how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported on average a negative development of demand during the pandemic, facing restrictions in all countries. In addition, the pandemic had overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as countermeasure, with CABs reporting an increased need for digitalization. Resources relevant to organizational resilience were available to different extents, affecting the speed of response to the challenges of the pandemic. The paper highlights and discusses results from in-depth analyses, which are relevant for policy makers and industry alike. T2 - 25th EURAS Annual Standardisation Conference – Standardisation and Innovation CY - Online meeting DA - 06.09.2021 KW - Conformity assessment KW - Resilience KW - Digitalization KW - Crisis KW - Pandemic KW - Corona KW - COVID-19 KW - Laboratory KW - Quality infrastructure PY - 2021 AN - OPUS4-53225 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia T1 - Vertrauen in Qualität und Sicherheit in der Digitalisierung. QI-Digital: Eine Initiative der zentralen Akteure der Qualitätsinfrastruktur in Deutschland N2 - „Made in Germany“ steht für Vertrauen in Qualität und Sicherheit, das auch in der digitalen und grünen Transformation gelten soll.  In einer zunehmend digitalisierten Welt muss auch die Qualitätssicherung von Produkten, Prozessen und Dienstleistungen neu gedacht werden. Ziel der Initiative QI-Digital ist es, die bewährte Qualitätsinfrastruktur (QI) noch besser zu machen. Für eine moderne und effiziente Qualitätssicherung. Die zentralen Akteure der deutschen QI haben sich in QI-Digital zusammengeschlossen, um konkrete Lösungen für innovative Anwendungsfälle zu entwickeln. Dabei ist ein ganzheitlicher und praxisbezogener Ansatz wichtig, in dem ein weiter Kreis interessierter Stakeholder aktiv eingebunden wird. Im Kurzvortrag wird die Initiative, inkl. ihrer Akteure, Ziele, Projekte und Beteiligungsmöglichkeiten vorgestellt. T2 - Treffen BDI Arbeitskreis Technikpolitik CY - Berlin, Germany DA - 06.09.2022 KW - Qualitätsinfrastruktur KW - Digitalisierung KW - Wasserstofftankstelle KW - Additive Fertigung KW - QI-Cloud KW - digitale Transformation PY - 2022 AN - OPUS4-55635 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - GEN A1 - Fliehe, Marc A1 - Steinke, Ingo A1 - Koch, Claudia A1 - Elert, Anna Maria A1 - Meyer, Lena T1 - Konformität digital nachweisen: Maschinenlesbare Zertifikate für mehr Vertrauen und Effizienz N2 - Die fortschreitende Digitalisierung und die Komplexität globaler Lieferketten erfordern ein Umdenken in der Qualitätsinfrastruktur (QI). Papierbasierte Prozesse werden den Anforderungen der digitalen Wirtschaft nicht mehr gerecht. Um wettbewerbsfähig zu bleiben und Handelshemmnisse abzubauen, müssen diese Strukturen modernisiert werden. Digitale, maschinenlesbare Zertifikate ermöglichen eine Neugestaltung der Qualitätssicherung entlang globaler Wertschöpfungsketten. Sie bieten Verbraucher*innen, Wirtschaft und Behörden erhebliche Vorteile, erleichtern die Automatisierung von Konformitätsprüfungen und unterstützen die Einhaltung komplexer regulatorischer Anforderungen. KW - Digitale Zertifikate KW - Maschinenlesbare Zertifikate KW - Digitale Transformation KW - Digitalisierung KW - Qualitätsinfrastruktur KW - Konformitätsbewertung PY - 2024 SP - 1 EP - 16 CY - Berlin AN - OPUS4-62043 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa T1 - National Quality Infrastructures in the COVID-19 Pandemic: Insights from a Multinational Study on Impacts and Institutional Responses of Conformity Assessment Bodies N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, which are a key part of the Quality Infrastructure and constitute central pillars for trade, health and the innovation system, are also affected by the associated disruptions. However, their services matter more than ever. We present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand to highlight and compare economic impacts, the resilience of this industry as well as issues of digitalization. T2 - Eu-SPRI 2021 Conference: Science and innovation - an uneasy relationship? CY - Online meeting DA - 09.06.2021 KW - Konformitätsbewertung KW - COVID-19 KW - Corona KW - Qualitätsinfrastruktur KW - Conformity Assessment KW - Certification KW - Testing KW - Resilience PY - 2021 AN - OPUS4-52789 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia T1 - Global status and trends of Digital Transformation in conformity assessment - Insights from our QI-FoKuS study N2 - This presentation summarizes major findings from an international study in 16 countries and regions on digital transformation in conformity assessment bodies such as testing and calibration laboratories or certification and inspection bodies. It draws from survey data of 1.476 participants and specifically highlights findings on the digital maturity of the organizations, providing an international comparison. T2 - 5º Simposio Latinoamericano de Laboratorios de Calibración y Ensayos - ASOCEC 2022 CY - Online meeting DA - 22.11.2022 KW - Quality Infrastructure KW - Digitalization KW - Testing laboratories KW - Conformity assessment KW - Certification KW - Digital transformation KW - TIC PY - 2022 AN - OPUS4-56385 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia T1 - Global Status and Trends in Digital Transformation and Conformity Assessment – The Case of Germany N2 - This presentation summarizes findings from the first comprehensive study on digitalization in conformity assessment worldwide. The reults are based on data from a survey among conformity assessment bodies (CABs) in Germany conducted in 2022, as well as some first insights from Latin American countries. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on CABs is part of a global project that covers various countries (see www.qi-fokus.de). T2 - IAAC webinar Digital Transformation in Accreditation CY - Online meeting DA - 28.07.2022 KW - Quality Infrastructure KW - Digitalization KW - Testing laboratories KW - Conformity assessment KW - Certification KW - Digital transformation PY - 2022 UR - www.qi-fokus.de AN - OPUS4-55400 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia T1 - Digitalisierung in der Konformitätsbewertung - Wo stehen wir in Deutschland? Aktuelle Einblicke aus unserer Studie N2 - Im Vortrag werden Erkenntnisse aus einer Umfrage unter deutschen Konformitätsbewertungsstellen (KBS) zum Stand der digitalen Transformation vorgestellt, inkl. deren digitaler Reifegrad, Vorteile und Hindernisse sowie aktuelle Technologietrends. Ein Schwerpunkt liegt dabei auf den Prüflaboratorien. T2 - VUP Jahrestagung der Laborbranche 2022: Laborbranche Digital - Gemeinsam in die Zukunft CY - Leipzig, Germany DA - 23.06.2022 KW - Qualitätsinfrastruktur KW - Digitalisierung KW - Prüflaboratorien KW - Konformitätsbewertung KW - Zertifizierungsstellen KW - Digitale Transformation KW - Digitaler Reifegrad PY - 2022 UR - www.qi-fokus.de AN - OPUS4-55401 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER -