TY - JOUR A1 - Mirtsch, Mona A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Quality assurance in supply chains during the COVID-19 pandemic: Empirical evidence on organisational resilience of conformity assessment bodies N2 - Global supply chains rely on the compliance and safety of their products, processes, and facilities. These vital services (often referred to as ‘quality assurance’ or ‘conformity assessment’ services) are provided by Conformity Assessment Bodies (CABs). This empirical study explores the impact of the COVID-19 pandemic on CABs as well as their response to the resulting challenges. Data was gathered through an online survey among all accredited CABs in Germany, which resulted in 555 valid responses. Taking a resilience perspective, we reveal that CABs were hit hard by the disruptions caused by the pandemic, albeit to different degrees, in part due to their type of services, size, and sectors served. Furthermore, we find that contingency plans do not directly cushion order declines (as the main indicator of the economic impact of the pandemic) but rather indirectly through helping CABs respond more quickly, which in turn mitigates their order declines. However, our results show that contingency plans can also have adverse effects if they hinder flexible reaction to the crisis. The findings of our study help managers and policymakers learn from the COVID-19 pandemic and improve the resilience of the conformity assessment sector and quality assurance in the event of future crises. KW - Quality Infrastructure KW - Digitalization KW - Testing laboratories KW - Organizational resilience KW - COVID-19 KW - Conformity assessment PY - 2022 DO - https://doi.org/10.1080/14783363.2022.2078189 SP - 1 EP - 23 PB - Taylor & Francis AN - OPUS4-55066 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Ladu, Luana A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Mexico - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Mexico. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-563645 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-56364 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Ladu, Luana A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in the United Kingdom - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in the United Kingdom. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-565346 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-56534 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Ladu, Luana A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in West Africa - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in West Africa. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-563631 UR - https://www.qi-fokus.de SP - 1 EP - 45 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-56363 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Ladu, Luana A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Peru - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Peru. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-563417 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-56341 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Ladu, Luana A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in the Netherlands - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in the Netherlands. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on Dutch CABs is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-555852 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55585 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Ladu, Luana A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Colombia - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Colombia. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on Colombian CABs is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-558484 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55848 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Ladu, Luana A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Technology adoption and digital maturity in the conformity assessment industry: Empirical evidence from an international study N2 - Technological innovation and digitalization are transforming industries and organizations worldwide. Digital Maturity Models often serve as a reference point to monitor the digitalization progression through prescribed stages. Yet, little is still understood about (i) how a digital maturity model should be designed and deployed in a specific industry setting and (ii) the association between digital maturity and technology adoption. Building on extant literature and extensive interviews with industry experts, we first develop a digital maturity model in the context of the conformity assessment industry (a globally regulated industry responsible for assessing compliance of organizations with standards and regulations). Second, we implement the model and conduct a survey across 1447 organizations in 15 countries. Our findings reveal that the digital transformation journey of the industry progresses along five stages of maturity (with most organizations in the early/ intermediate stages of digital maturity) with distinctive patterns of technical and managerial practices across all stages. Adoption of technologies is (unsurprisingly) associated with higher digital maturity levels - albeit that association does not hold for complex technologies (such as Blockchain) and is impacted by country specifics (measured by the Digital Skills Gap Index). Our study provides insights into digital maturity and the adoption of technologies in an institutional environment that is highly regulated and conservative, in which high integrity of service provision is primary, and digitalization is a secondary focus of organizations. KW - Digital Maturity KW - Standardisation KW - Digital Maturity Scores KW - Technology Adoption KW - Digital Technologies PY - 2024 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-601930 DO - https://doi.org/10.1016/j.techsoc.2024.102564 VL - 77 SP - 1 EP - 12 PB - Elsevier Ltd. AN - OPUS4-60193 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Croatia - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Croatia. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-565380 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-56538 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in New Zealand - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in New Zealand. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity Assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-564038 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-56403 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. ED - Jakobs, K. ED - Kim, D.-h. T1 - Digital maturity in the conformity assessment industry: An explorative study from Germany N2 - The services of Conformity Assessment Bodies (CABs) are essential to provide for trust in and safety of digital products and services by demonstrating that requirements from standards are met. Thus, it is vital that CABs are ready to fulfil their tasks also in the digital transformation, having the necessary capabilities and resources. Our study is the first to comprehensively assess the digital maturity in the CA industry and to provide some insights into the readiness of the industry to support and at the same time benefit from the digital age. To this end, we developed and implemented a digital maturity model tailored to the CA industry. In this paper, we present first results from our survey among 354 accredited CABs in Germany. With our research we contribute to better understand the digital transformation and maturation of CABs along distinctive stages. The findings suggest that the transformation process in the CA industry is just at the beginning, with the majority of CABs still in early stages of digital maturity. Also, only a few of them already exploit the latest digital technologies and applications like artificial intelligence, blockchain or big data analytics. Nevertheless, CABs regard digitalization as a big opportunity – for themselves and their industry. T2 - 26th EURAS Annual Standardisation Conference – Standards for Digital Transformation: Blockchain and Innovation CY - Glasgow, Great Britain DA - 08.06.2022 KW - Digital maturity KW - Digital transformation KW - Digitalization KW - Quality infrastructure KW - Conformity assessment KW - Conformity assessment body KW - Testing KW - Certification KW - Inspection KW - Laboratory PY - 2022 SN - 978-3-95886-446-7 SP - 253 EP - 272 PB - Verlag Mainz CY - Mainz AN - OPUS4-55065 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Global status and trends in digital transformation and conformity assessment - An international comparison across 15 countries and regions - A QI-FoKuS study T1 - Weltweiter Status und Trends in der digitalen Transformation der Konformitätsbewertung - Ein internationaler Vergleich zwischen 15 Ländern und Regionen - Eine QI-FoKuS-Studie N2 - The ongoing digital transformation of the economy and the increasing complexity of networked products and applications are bringing digitalization into the focus of conformity assessment bodies (CABs). The demand for conformity assessment services is rising in tandem with innovations, new technologies, and processes. This poses new challenges for testing and calibration laboratories, inspection and certification bodies, and other CABs. Nevertheless, the emergence of advanced digital technologies and applications also opens up new opportunities for these organizations. This study is the first to comprehensively explore "Digitalization in Conformity Assessment" building on data from an online survey of CABs worldwide (14 countries and West Africa as a region with seven countries). N2 - Die fortschreitende digitale Transformation der Wirtschaft und die zunehmende Komplexität vernetzter Produkte und Anwendungen rücken die Digitalisierung in den Fokus von Konformitätsbewertungsstellen (KBS). Die Nachfrage nach Konformitätsbewertungsdienstleistungen im Einklang mit Innovationen, neuen Technologien und Prozessen steigt. Dies stellt Prüf- und Kalibrierlaboratorien, Inspektions- und Zertifizierungsstellen und andere KBS vor neue Herausforderungen. Der Fortschritt digitaler Technologien und Anwendungen eröffnet diesen Organisationen gleichzeitig neue Chancen. Diese Studie ist die erste, die das Thema der "Digitalisierung in der Konformitätsbewertung" umfassend erforscht. Sie stützt sich auf Daten aus einer Online-Umfrage unter KBS weltweit (14 Länder und Westafrika als Region mit sieben Ländern). KW - Testing KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Corona KW - Digitale Transformation KW - Digitalisierung KW - Kalibrierung KW - Konformitätsbewertung KW - Konformitätsbewertungsstelle KW - Labor KW - Prüfung KW - Qualitätsinfrastruktur KW - Zertifizierung PY - 2024 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-597659 UR - https://www.qi-fokus.de SP - 1 EP - 53 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-59765 LA - mul AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Germany - A QI-FoKuS study T1 - Digitalisierung in der Konformitätsbewertung in Deutschland - Eine QI-FoKuS-Studie N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Germany. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on German CABs is part of a global project that covers various other countries (see www.qi-fokus.de). N2 - Dieser Bericht fasst die Ergebnisse der ersten umfassenden Studie zur Digitalisierung der Konformitätsbewertung in Deutschland zusammen. Die Ergebnisse basieren auf Daten einer Umfrage unter Konformitätsbewertungsstellen (KBS), die 2022 durchgeführt wurde. Sie beleuchten den digitalen Reifegrad der Organisationen, die Motive, Vorteile und Hindernisse der digitalen Transformation sowie die aktuellen Technologietrends. Die Studie zu KBS in Deutschland ist Teil eines globalen Projekts, das verschiedene andere Länder umfasst (siehe www.qi-fokus.de). KW - Quality infrastructure KW - Digitalization KW - Testing KW - Conformity assessment KW - Certification KW - Laboratory KW - Digital transformation KW - TIC KW - Conformity assessment body KW - COVID-19 KW - Calibration KW - Corona KW - Digitalisierung KW - Kalibrierung KW - Konformitätsbewertung KW - Konformitätsbewertungsstelle KW - Labor KW - Prüfung KW - Qualitätsinfrastruktur KW - Zertifizierung KW - Digitale Transformation PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-554885 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55488 LA - mul AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Spain - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Spain. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on Spanish CABs is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-558465 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55846 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Brazil - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Brazil. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on Brazilian CABs is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-556330 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55633 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Ireland - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Ireland. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on Irish CABs is part of a global project that covers various other countries (see www.qi-fokus.de). KW - Quality infrastructure KW - Digitalization KW - Testing KW - Laboratory KW - Certification KW - Conformity assessment KW - Digital transformation KW - TIC KW - Conformity assessment body KW - COVID-19 KW - Calibration PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-554877 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55487 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Singapore - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Singapore. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. This study is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-561363 UR - https://www.qi-fokus.de SP - 1 EP - 47 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-56136 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Latvia - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Latvia. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on Latvian CABs is part of a global project that covers various other countries (see www.qi-fokus.de). KW - COVID-19 KW - Calibration KW - Certification KW - Conformity assessment KW - Conformity assessment body KW - Digital transformation KW - Digitalization KW - Laboratory KW - Quality infrastructure KW - TIC KW - Testing PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-554987 UR - https://www.qi-fokus.de SP - 1 EP - 45 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55498 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. T1 - Digitalization in conformity assessment in Italy - A QI-FoKuS study N2 - This report summarizes findings from the first comprehensive study on digitalization in conformity assessment in Italy. The reults are based on data from a survey among conformity assessment bodies (CABs) conducted in 2022. It highlights the digital maturity of the organizations, the motives, benefits and obstacles of digital transformation as well as the actual technology trends. The study on Italian CABs is part of a global project that covers various other countries (see www.qi-fokus.de). KW - Quality infrastructure KW - Conformity assessment KW - Conformity assessment body KW - Laboratory KW - Testing KW - Certification KW - Calibration KW - Digitalization KW - Digital transformation KW - COVID-19 KW - TIC PY - 2022 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-553708 UR - https://www.qi-fokus.de SP - 1 EP - 44 PB - Bundesanstalt für Materialforschung und -prüfung (BAM) CY - Berlin AN - OPUS4-55370 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Koch, Claudia A1 - Asna Ashari, Parsa A1 - Mirtsch, Mona A1 - Blind, K. A1 - Castka, P. ED - Jakobs, K. T1 - Impact of the COVID-19 Pandemic on Conformity Assessment: Insights from a Multinational Study N2 - The COVID-19 pandemic has posed new and manifold challenges to organizations and their operations worldwide. Conformity assessment bodies (CABs), such as testing or medical laboratories, certification, and inspection bodies, are also affected by the associated disruptions. Their situation in this crisis is highly relevant, as CABs are essential pillars of the quality infrastructure: Their activities ensure that products and services meet requirements as defined in standards and regulations, thereby contributing to their safety and reliability. Considering the roles and functions of CABs in economy, health, and innovation, the question arises how CABs and their operations were affected by the pandemic and how they responded. To this end, we present the results of an international survey of 986 CABs of all types in Germany, the UK, Italy, and New Zealand. Overall, CABs reported on average a negative development of demand during the pandemic, facing restrictions in all countries. In addition, the pandemic had overall negative impact on the CABs’ investment and innovation activities. However, investments in digital infrastructure were increased as countermeasure, with CABs reporting an increased need for digitalization. Resources relevant to organizational resilience were available to different extents, affecting the speed of response to the challenges of the pandemic. The paper highlights and discusses results from in-depth analyses, which are relevant for policy makers and industry alike. T2 - 25th EURAS Annual Standardisation Conference – Standardisation and Innovation CY - Aachen, Germany DA - 05.09.2021 KW - COVID-19 KW - Corona KW - Crisis KW - Digitalization KW - Laboratory KW - Pandemic KW - Quality infrastructure KW - Conformity assessment KW - Resilience PY - 2021 SN - 978-3-95886-421-4 SP - 379 EP - 398 PB - Verlag Mainz AN - OPUS4-53815 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER -