TY - CONF A1 - Denkler, Tilman T1 - EA-HHC - Analysis of the operation of accreditation bodies - Results of the 2nd round N2 - In 2019 the German federal institute Bundesanstalt für Materialforschung und –prüfung (BAM) conducted a benchmarking to compare the operations of European accreditation bodies and to identify best practices, with the aim of improving key processes in accreditation. Ten European accreditation bodies attended the comparison, four of which had already taken part in the pilot phase of the benchmarking project, which was conducted in 2017 by the German accreditation body Deutsche Akkreditierungsstelle GmbH (DAkkS) and the BAM. The study, designed to examine and compare the operation of accreditation bodies in Europe, used a management tool called Process Maturity Benchmarking Tool, which was especially elaborated and validated for this purpose in the pilot phase, in order to determine the values of indicators, thus enabling a comparison of the accreditation bodies despite different operational processes and organizational forms. The management tool is based on the analysis of selected processes with high relevance for the operation of accreditation bodies. The processes are derived from a process map designed for accreditation bodies in a universally applicable way. The indicators used to characterize the processes come from two sources: The first source relates to data already available from internal databases, reports, financial audits, and others. The second source is derived from the self-evaluation of process maturity performed by the accreditation bodies. The criteria for evaluating process maturities were designed by applying the criteria of the EFQM excellence model 2013 of the European Foundation for Quality Management (EFQM) to the processes identified in the process map. The results of the analysis were presented to and discussed with representatives of the ten accreditation bodies at a Results-Workshop that took place at BAM on 21/22 January 2020. In this presentation a wrap-up of the results was given to the HHC of EA T2 - Tagung des HHC (horizontal harmonization committee) der EA (European co-operation for accreditation) (virtuelles Meeting per MS-Teams, ca. 55 Teilnehmer) CY - Online meeting DA - 15.09.2020 KW - Accreditation KW - Benchmarking PY - 2020 AN - OPUS4-51251 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - JOUR A1 - Denkler, Tilman T1 - Accreditation in Europe: Benchmarking the operations of European accreditation bodies using an innovative management tool N2 - Accreditation is one of the pillars of a national Quality Infrastructure, as the competence of conformity assessment bodies is assured through accreditation performed by accreditation bodies. To compare the operation of accreditation bodies in Europe and to identify best practices, a management tool, the Process Maturity Benchmarking Tool, was developed and validated by applying it to European accreditation bodies. The benchmarking project comprised two major phases: In the first phase, the processes of accreditation bodies were systematically analyzed. A process map was developed, and processes of special relevance were identified and underpinned by indicators. In the second phase, the practical applicability of the theoretical model was demonstrated by analyzing the processes of eight European accreditation bodies. The results of this comparative assessment were subsequently discussed in a workshop with experts from those accreditation bodies, giving the opportunity to identify best practices. This article has a twofold objective. First, to present a method to benchmark European accreditation bodies, based on the European Foundation for Quality Management excellence model. The successful application of the Process Maturity Benchmarking Tool gives evidence that it is a suitable and capable management tool to assess the processes of the European accreditation bodies and to benchmark them. Second, the article presents the results of the first adaption of the Process Maturity Benchmarking Tool. A general trend of process maturity was identified: While processes based on stakeholder involvement tend to have an overall lower maturity on average, internal processes are more mature. KW - Accreditation KW - Benchmarking KW - Quality Infrastructure KW - EFQM Excellence Modell KW - Total Quality Management KW - Akkreditierung PY - 2021 UR - https://nbn-resolving.org/urn:nbn:de:kobv:b43-521706 DO - https://doi.org/10.1007/s00769-021-01459-7 VL - 26 IS - 1 SP - 47 EP - 57 PB - Springer Nature CY - Jersey City, NJ 07302, USA AN - OPUS4-52170 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - RPRT A1 - Denkler, Tilman T1 - Comparison of the Operation of Accreditation Bodies in Europe - Final Report 2nd Round N2 - In 2019 the Bundesanstalt für Materialforschung und –prüfung (BAM) conducted a benchmarking to compare the operations of European accreditation bodies and to identify best practices, with the aim of improving key processes in accreditation. Ten European accreditation bodies attended the comparison, four of which had already taken part in the pilot phase of the benchmarking project, which was conducted in 2017 by the German accreditation body Deutsche Akkreditierungsstelle GmbH (DAkkS) and BAM. The study, designed to examine and compare the operation of accreditation bodies in Europe, used a management tool called Process Maturity Benchmarking Tool, which was especially elaborated and validated for this purpose in the pilot phase, in order to determine the values of indicators, thus enabling a comparison of the accreditation bodies despite different operational processes and organizational forms. The management tool is based on the analysis of selected processes with high relevance for the operation of accreditation bodies. The processes are derived from a process map designed for accreditation bodies in a universally applicable way. The indicators used to characterize the processes come from two sources: The first source relates to data already available from internal databases, reports, financial audits, and others. The second source is derived from the self-evaluation of process maturity performed by the accreditation bodies. The criteria for evaluating process maturities were designed by applying the criteria of the EFQM excellence model 2013 of the European Foundation for Quality Management (EFQM) to the processes identified in the process map. The results of the analysis were presented to and discussed with representatives of the ten accreditation bodies at a Results-Workshop that took place at BAM on 21/22 January 2020. KW - Akkreditierung KW - Accreditation KW - Benchmarking KW - EFQM Excellence Modell KW - Quality Infrastructure KW - Total Quality Management PY - 2020 SP - 1 EP - 70 AN - OPUS4-54712 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Denkler, Tilman T1 - WP8 - Ensure the quality of testing processes and service offers of the OITB from quality management to training N2 - The MBLabs consortium comprises various organizations that operate testing facilities encompassing a broad spectrum of tests relevant to the construction sector, particularly building envelopes. In the future, additional testing facilities will join the METABUILDING platform to offer their services. These services will be integrated in the MBLabs Open Innovation Test Bed and accessible via the METABUILDING platform. The METABUILDING platform is operated by the METABUILDING association. In Task 8.5 the Quality Assurance system of the MBLabs OITB is developed. The presentation gives an overview regarding the development of this system after 3 years of project execution. T2 - Metabuilding Labs Review Meeting CY - Valladolid, Spain DA - 21.03.2024 KW - Quality assurance KW - Open innovation test bed PY - 2024 AN - OPUS4-59788 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Denkler, Tilman T1 - OITB Quality Assurance concept and minimum requirements for testing services offered on the Metabuilding platform N2 - A brief description of the Quality Assurance concept of the Metabuilding Labs Open Ivvovation Test Bed (OITB) and presentation of the minimum requirements for testing services offered on the Metabuilding platform, wehich were elaborated in 2 workshops in summer 2023. T2 - 4th General Meeting of the Metabuilding Labs project (Horizon 2020) CY - Valladolid, Spain DA - 10.10.2023 KW - Open Innovation Test Bed KW - Metabuilding Labs PY - 2023 AN - OPUS4-58566 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Denkler, Tilman T1 - O3BET Quality Protocols N2 - Presentation of the process-oriented approach for the development of the quality protocolls (standard operation procedures and work instructions) for the O3BETs. O3BETs are innovative testing facilities for building envelopes which are developed in the course of the Metabuilding Labs EU Horizon 2020 project. T2 - 4th General Meeting of the Metabuilding Labs project (Horizon 2020) CY - Valladolid, Spain DA - 10.10.2023 KW - Open Innovation Test Bed KW - Metabuilding Labs KW - O3BET PY - 2023 AN - OPUS4-58567 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Denkler, Tilman T1 - Status of task 8.5 - quality assurance N2 - The presentation was given at the virtual general meeting of the Horizon 2020 project "Metabuilding Labs" to inform the partners about the status of the development of the quality management documentation of MBLabs. T2 - Metabuilding Labs General Meeting March 8th & 9th CY - Online meeting DA - 8.3.2023 KW - Quality Management KW - Metabuilding Labs PY - 2023 AN - OPUS4-57122 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Denkler, Tilman T1 - The Metabuilding Labs approach to Quality Assurance – Standard Operating Procedures and Work Instructions for the O3BETs N2 - The development of the Standard Operating Procedures and Work Instructions for the O3BETs by setting up 3 working roups during Summer 2024 aredescribed. Major achievements are shown and future work is outlined. T2 - 6th General Meeting Metabuilding Labs CY - Szentender, Hungary DA - 26.11.2024 KW - Open innovation test bed KW - Metabuilding Labs KW - Quality management PY - 2024 AN - OPUS4-61866 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Denkler, Tilman T1 - WP8 - METABUILDING LABS OITB catalogue of testing infrastructures and services, its structuring and exploitation, training and quality management N2 - Developments of Workpackage 8 in the last year are presented. Focuss on the development of quality assurance procedures for the O3BETs. Upcoming activites for the tasks 8.2, 8.3, 8.4, 8.5 and 8.6 are described. T2 - 5th General Meeting Metabuilding Labs Project CY - Online meeting DA - 06.06.2024 KW - Open Innovation Test Bed KW - Quality assurance KW - Quality management PY - 2024 AN - OPUS4-60208 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER - TY - CONF A1 - Denkler, Tilman T1 - Der digitale Produktpass für Bauprodukte N2 - Der mit der Revidsion der Bauproduktenverordnung eingeführte digitale Produktpass für Bauprodukte wird erläutert. Speziell werden Funktion, Interaktion mit dem Register der Ökodesign-Verordnung und zukünftige Normungsaufgaben dargestellt. T2 - Eurolab-D-Kolloquium Konformitätsbewertung von Bauprodukten -Was ändert sich? CY - Berlin, Germany DA - 28.05.2025 KW - Digitaler Produktpass KW - Bauproduktenverordnung PY - 2025 AN - OPUS4-63297 LA - deu AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER -