TY - CONF A1 - Koch, Claudia A1 - Ladu, Luana A1 - Asna Ashari, Parsa A1 - Blind, K. A1 - Castka, P. ED - Jakobs, K. ED - Kim, D.-h. T1 - Digital maturity in the conformity assessment industry: An explorative study from Germany T2 - EURAS proceedings 2022 - Standardisation and open source N2 - The services of Conformity Assessment Bodies (CABs) are essential to provide for trust in and safety of digital products and services by demonstrating that requirements from standards are met. Thus, it is vital that CABs are ready to fulfil their tasks also in the digital transformation, having the necessary capabilities and resources. Our study is the first to comprehensively assess the digital maturity in the CA industry and to provide some insights into the readiness of the industry to support and at the same time benefit from the digital age. To this end, we developed and implemented a digital maturity model tailored to the CA industry. In this paper, we present first results from our survey among 354 accredited CABs in Germany. With our research we contribute to better understand the digital transformation and maturation of CABs along distinctive stages. The findings suggest that the transformation process in the CA industry is just at the beginning, with the majority of CABs still in early stages of digital maturity. Also, only a few of them already exploit the latest digital technologies and applications like artificial intelligence, blockchain or big data analytics. Nevertheless, CABs regard digitalization as a big opportunity – for themselves and their industry. T2 - 26th EURAS Annual Standardisation Conference – Standards for Digital Transformation: Blockchain and Innovation CY - Glasgow, Great Britain DA - 08.06.2022 KW - Digital maturity KW - Digital transformation KW - Digitalization KW - Quality infrastructure KW - Conformity assessment KW - Conformity assessment body KW - Testing KW - Certification KW - Inspection KW - Laboratory PY - 2022 SN - 978-3-95886-446-7 SP - 253 EP - 272 PB - Verlag Mainz CY - Mainz AN - OPUS4-55065 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER -