TY - CONF A1 - Bertovic, Marija T1 - The first insights into the human factors in the inspection of railway axles N2 - The field of human factors has been concerned with prevention of organisational accidents and the maintaining of the highest safety standards in organisations with high hazard potential since its beginnings. Whereas it is known that human error has contributed to some well-known accidents and events in various safety-critical applications, as well as in railway, and that human factors have an impact on how reliable our non-destructive inspections are, very little has been done so far to address human factors, especially in the railway sector. The first steps in addressing human factors in the inspection of railway axles has been carried out by analysing the results of manual ultrasonic inspection of the railway axles during requalification in the education centre of the German Society for Non-Destructive Testing (DGZfP). In addition to the inspection, 160 participants were asked to fill out a questionnaire with the aim of identifying potential factors influencing their performance. The results showed that no correlation between the possible influencing factors (i.e. experience, level of qualification, satisfaction with the conditions during the re-qualification as well as in the daily practice and mental workload) and the inspection results. The explanation for this result was found in the fact that questionnaires can be used only to identify indirectly influencing factors. The only way to identify directly influencing factors and establish cause-effect relationships is by experimental study. The limitation of this study was the inability to influence the participants in any way during the requalification examination. Another angle used to identify potential influencing factors was the use of human-oriented Failure Modes and Effects Analysis. Carried out together with 4 experts from the field practice, two lecturers and two scientists, this analysis provided with an extensive list of possible failures, their causes, consequences and possible barriers. The largest benefits for the reliability of manual ultrasonic railway axle inspections in the practice can be found in attending to the organisational aspects of the inspection (e.g. processes, procedures, communication, education, supervision etc.). T2 - ESIS TC24 workshop "Integrity of Railway Structures" CY - Leoben, Austria DA - 24.10.2016 KW - Human factors KW - Reliability KW - NDT KW - Railway axle PY - 2016 AN - OPUS4-38251 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER -