TY - CONF A1 - Bertovic, Marija T1 - The Past and the Future of Human Factors: The “Uncontrollable” Aspect of NDT Reliability? N2 - That human factors (HF) affect the reliability of NDT is not novelty. Still, when it comes to reliability assessments, the role of people is often neglected. Reliability is typically expressed in terms of POD curves, and the effects of human and organisational factors on the inspection are typically tackled by the regulations, procedures and by the qualification and training of the inspection personnel. However, studies have shown that even the most experienced personnel can make mistakes and that the reliability in the field is never as high as the reliability measured in the POD experiments. Generally, HF are considered too unpredictable and too uncontrollable to model. If that is the fact, then what can we do? The engineering perspective to this problem has often been to find ways to automate inspections and, recently, to make use of artificial intelligence tools to decrease the direct effect of people on the inspection results and improve the overall efficiency and reliability. However, despite automation and AI, people remain the key players, though their tasks change. The contemporary approach to HF is not to engineer them out of the system but to design human-machine systems that make the best use of both. In this talk, ways of tackling HF in the design of systems and processes will be presented. T2 - Reliability of NDT webinar, The Scottish Branch of the British Institute of NDT CY - Online meeting DA - 29.01.2021 KW - Non-Destructive Testing KW - NDT KW - Human Factors KW - Reliability PY - 2021 UR - www.bindt.org/admin/Downloads/2021-01%20BINDT_Bertovic_Human%20factors_new.pdf AN - OPUS4-53544 LA - eng AD - Bundesanstalt fuer Materialforschung und -pruefung (BAM), Berlin, Germany ER -