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Der Lead-User Ansatz im Bereich sicherheitskritischer Entwicklungen spezieller Sensornetzwerke
(2011)
Klasse statt Masse
(2011)
Open innovation and the integration of external sources have become increasingly important for the automotive industry. Users and customers possessing needs and problems are major sources for innovative ideas. The idea generation can be supported by the use of specific methods and instruments. This study investigates internal and external sources of innovative ideas and the use of voice-of-customer (VoC) methods in the German automotive industry. A special focus is on the lead user method which involves users who are ahead of the market making them attractive sources for innovative ideas. The findings show that easy to use VoC methods are mostly used to gather customer wants and needs. Nevertheless, more complex methods such as the lead user method proved advantageous with regard to the quality and quantity of innovative ideas. Because negative aspects became less important with increasing usage frequency, their usage should be encouraged.
Krankenhäuser sind Ansprechpartner zur Behandlung und Prävention von Verletzungen. Um Verletzungen und deren Ursachen zu erfassen, sind Informationssysteme notwendig. Diese besitzen noch keinen ausreichenden Standard, was den kooperativen Aufbau einer Verletzungs- und Unfalldatenbank verhindert. Mit dem EU-Pilotprojekt „Joint Action on Monitoring Injuries in Europe“ (JAMIE) ist der Weg zu einer länderübergreifenden Datenbank nachhaltiger Unfallprävention aufgezeigt. Krankenhäuser, deren Stakeholder und Patienten profitieren vom gemeinsamen Austausch über Unfallursachen, Auswirkungen und abgeleiteter Handlungsempfehlungen für Produzenten von unfallrelevanten Produkten. Dies steigert die Qualität der Behandlung und dient dem erfolgreichen Bestehen im Krankenhauswettbewerb. Dieser Beitrag erläutert das JAMIE-Konzept und gibt Handlungsempfehlungen zur Verbreitung des JAMIE-Gedankens in Krankenhäusern.
Nowadays, the lead user method is a state of the art method used to generate breakthrough innovations for the new product development. Since the lead user method was successfully applied in generating simple products for business-to-business environments, the contribution of lead users in a complex product environment is highly controversial. This research adopts this to generate future complex IT-security solutions for business-to-business environments in the energy sector. The combined approach of lead user intelligence and voice of the customer techniques is expected to lower the risk of an unreliable product development and to fasten the lead user method. The empirical findings show an appropriate lead user method fitting small- and medium-sized enterprises (SMEs) restricted resources and requirements of effective research and development processes in a high-technology environment. It further enables SMEs to specify and parameterise future products according to reliable and user verified data within development processes.