TY - GEN A1 - Laaser, Knut A1 - Bolton, Sharon C. T1 - Ethics of care and co-worker relationships in UK banks T2 - New Technology, Work and Employment N2 - Utilising an analytical framework based on an ethics of care approach, this article examines the changing nature of co-worker relationships in UK banks under the rise of performance management practices. It illustrates that with the implementation of performance management practices in general, and electronic performance management monitoring in bank branches in particular, co-worker relationships have become increasingly objectified, resulting in disconnected and conflict-ridden forms of engagement. The analysis reveals the multi-layered and necessarily complex nature of co-worker relationships in a changing technologically driven work environment and highlights the possibilities for people to defend the capacity to care for others from the erosive tendencies of individualised processes. KW - co-worker relationships KW - ethic of care KW - electronic performance monitoring Y1 - 2017 UR - http://onlinelibrary.wiley.com/doi/10.1111/ntwe.12099/full U6 - https://doi.org/10.1111/ntwe.12099 SN - 1468-005X VL - 32 IS - 3 SP - 213 EP - 227 ER - TY - GEN A1 - Bolton, Sharon C. A1 - Laaser, Knut A1 - McGuire, Darren A1 - Duncan, Ashley T1 - A neglected pool of labour? Frontline service work and hotel recruitment in Glasgow T2 - European Management Review Y1 - 2018 U6 - https://doi.org/10.1111/emre.12172 SN - 1740-4762 SN - 1740-4754 ER - TY - CHAP A1 - Laaser, Knut A1 - Bolton, Sharon C. ED - Gall, Gregor T1 - Moral economy – flexible employment and layers of disconnection T2 - Handbook of the politics of labour, work and employment Y1 - 2019 SN - 978-1-78471-568-7 SN - 978-1-78471-569-4 SP - 201 EP - 212 PB - Edward Elgar Publishing CY - Cheltenham, UK ER -