TY - CHAP A1 - Ciolkowski, Marcus A1 - Heidrich, Jens A1 - Simon, Frank A1 - Radicke, Mathias T1 - Empirical results from using custom-made software project control centers in industrial environments T2 - Proceedings of the Second ACM-IEEE international symposium on Empirical software engineering and measurement, ESEM 2008, Kaiserslautern, Germany, Oktober 09-10, 2008 N2 - One means for institutionalizing project control, systematic quality assurance, and management support on the basis of measurement and explicit models is the establishment of so-called Software Project Control Centers. Nowadays many companies develop their own dashboards for project control or use off-the-shelf tools that provide a predefined functionality. It is not clear how to tailor an existing tool to the specific needs and goals. An engineering-like approach providing the methodological foundation is needed for systematically defining and applying project control mechanisms. "Soft-Pit" is a research project focusing on an improvement-oriented approach for setting up and applying project control mechanisms in a goal-oriented way and evaluating the practical benefits of such a control center. This article describes the results of industrial case studies conducted in the context of the project. Moreover, lessons learned are discussed, related work is described, and future work is presented. KW - Programming teams KW - Management KW - Measurement KW - Performance KW - Experimentation KW - SPCC KW - Case Study KW - Effectiveness KW - Cost KW - Softwaretechnik KW - Softwareleitstand KW - Softwaremetriken Y1 - 2008 UR - http://dl.acm.org/citation.cfm?id=1414004&picked=prox SP - 243 EP - 252 PB - ACM CY - New York ER -