TY - GEN A1 - Hipp, Christiane A1 - Callego, Jorge A1 - Rubalcaba, Luis T1 - Shaping innovation in European knowledge-intensive business services T2 - Service Business : an International Journal Y1 - 2012 U6 - https://doi.org/10.1007/s11628-013-0217-7 SN - 1862-8508 N1 - INBAM 2012 Annual Conference, Track, Valencia, Spanien, 2012 ER -