@inproceedings{OPUS4-1674, title = {Qualit{\"a}tswissenschaft f{\"u}r Bildung und Praxis, Bericht zur GQW-Jahrestagung 2002 Cottbus}, editor = {Woll, Ralf}, publisher = {Shaker}, address = {Aachen}, isbn = {3-8265-9840-7}, pages = {155}, language = {de} } @inproceedings{WollTreppa, author = {Woll, Ralf and Treppa, Antje}, title = {Ans{\"a}tze f{\"u}r das Qualit{\"a}tsmanagement in Projekten}, language = {de} } @inproceedings{Woll, author = {Woll, Ralf}, title = {Kommunikation - Ein Schl{\"u}ssel zum Erfolg}, series = {Qualit{\"a}t mit System - Magdeburger Perspektiven, GQW-Tagung Magdeburg}, booktitle = {Qualit{\"a}t mit System - Magdeburger Perspektiven, GQW-Tagung Magdeburg}, publisher = {Shaker}, address = {Aachen}, isbn = {3-8265-8427-9}, pages = {91 -- 96}, language = {de} } @inproceedings{WollZehl, author = {Woll, Ralf and Zehl, Roman}, title = {Transparente Informationen f{\"u}r Business Excellence}, series = {Qualit{\"a}tsmanagement f{\"u}r die Zukunft - Business Excellence als Ziel, Bericht zur GQW-Jahrestagung 2001, Hannover}, booktitle = {Qualit{\"a}tsmanagement f{\"u}r die Zukunft - Business Excellence als Ziel, Bericht zur GQW-Jahrestagung 2001, Hannover}, publisher = {Shaker}, address = {Aachen}, isbn = {3-8265-8461-9}, pages = {37 -- 48}, language = {de} } @inproceedings{Burkhard, author = {Burkhard, Carina}, title = {Cost Elements of Recycling and the Design of Mobile Phones in the Context of WEEE}, language = {de} } @article{WollTreppa, author = {Woll, Ralf and Treppa, Antje}, title = {Unterst{\"u}tzung einer systematischen Auswahlentscheidung}, language = {de} } @misc{WollZehl, author = {Woll, Ralf and Zehl, Roman}, title = {Mit unternehmens{\"u}bergreifender Kommunikation zur Business Excellence}, language = {de} } @article{WollJakobzaTreppaetal., author = {Woll, Ralf and Jakobza, Jens and Treppa, Antje and Merkel, Norbert}, title = {Informationsstr{\"o}me klug kanalisieren}, series = {Qualit{\"a}t und Zuverl{\"a}ssigkeit : QZ}, volume = {44}, journal = {Qualit{\"a}t und Zuverl{\"a}ssigkeit : QZ}, number = {4}, issn = {0720-1214}, pages = {440 -- 444}, language = {de} } @phdthesis{Burkhard, author = {Burkhard, Carina}, title = {TQM-Trend-Matrix : Methode zur prognostischen Analyse unternehmensspezifischer Wirkungen von TQM-Maßnahmen}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:co1-opus-416}, language = {de} } @inproceedings{BaeslerReseWolletal., author = {B{\"a}sler, Maurice and Rese, Alexandra and Woll, Ralf and Eckert, Marit}, title = {Designing group experiments to analyse the effectiveness of marketing and quality management methods for conflict solving}, series = {10th QMOD Conference, Quality Management and Organiqatinal Development, Our Dreams of Excellence, 18-20 June, 2007 in Helsingborg, Sweden}, booktitle = {10th QMOD Conference, Quality Management and Organiqatinal Development, Our Dreams of Excellence, 18-20 June, 2007 in Helsingborg, Sweden}, publisher = {Link{\"o}ping University Electronic Press}, address = {Link{\"o}ping}, pages = {8}, language = {en} } @inproceedings{BaeslerWollBanischetal., author = {B{\"a}sler, Maurice and Woll, Ralf and Banisch, Rolf and Siuta, Jan and Flisak, Iwona}, title = {Qualit{\"a}t ohne Grenzen [1] - Ein Unternehmensvergleich in der Grenzregion im Rahmen einer Benchmarking-Studie}, language = {de} } @inproceedings{WollWitschas, author = {Woll, Ralf and Witschas, Rico}, title = {Improvement of fault diagnostics in processes by modification of the Failure Mode and Effects Analysis}, language = {en} } @inproceedings{WollSteinberg, author = {Woll, Ralf and Steinberg, Falk}, title = {Risk Management within the Sphere of Provisions Requirement for Warranty and Goodwill in Automobile Industry}, language = {en} } @incollection{WollBaesler, author = {Woll, Ralf and B{\"a}sler, Maurice}, title = {Nutzen von QM-Methoden in Gruppenentscheidungen der Produktentwicklung}, language = {de} } @incollection{BurkhardBehrendsWoll, author = {Burkhard, Carina and Behrends, Jens and Woll, Ralf}, title = {Reifegradbestimmung - Einsatz der Selbstbewertung in Deutschland zur Analyse von Verbesserungspotenzialen in Unternehmen}, language = {de} } @incollection{Woll, author = {Woll, Ralf}, title = {Anwendung moderner Managementmethoden in den Unternehmen in Berlin und Brandenburg}, series = {Die Krise als Chance : Perspektiven f{\"u}r eine zukunftsf{\"a}hige Region}, booktitle = {Die Krise als Chance : Perspektiven f{\"u}r eine zukunftsf{\"a}hige Region}, editor = {Schluchter, Wolfgang}, publisher = {dbv, Dt. Buchverl.}, address = {Oldenburg}, isbn = {978-3-86622-031-7}, pages = {214 -- 217}, language = {de} } @incollection{WollBaesler, author = {Woll, Ralf and B{\"a}sler, Maurice}, title = {Die Bedeutung der Aufgaben des Qualit{\"a}tsmanagements f{\"u}r den wirtschaftlichen Erfolg von Entwicklungsprojekten}, language = {de} } @incollection{WollBaeslerSteinberg, author = {Woll, Ralf and B{\"a}sler, Maurice and Steinberg, Falk}, title = {Prozessoptimierung in klein- und mittelst{\"a}ndischen Unternehmen}, language = {de} } @techreport{Woll, author = {Woll, Ralf}, title = {Risikomanagement - Aufgabe f{\"u}r das Qualit{\"a}tswesen in klein- und mittelst{\"a}ndischen Unternehmen (KMU)? : Ergebnisse der DGQ-Arbeitsgruppe 124 "Risikomanagement"}, publisher = {Technische Universit{\"a}t}, address = {Cottbus}, pages = {29}, language = {de} } @techreport{Woll, author = {Woll, Ralf}, title = {Statistische Methoden f{\"u}r das Qualit{\"a}tsmanagement}, language = {de} } @techreport{Woll, author = {Woll, Ralf}, title = {Projektmanagement in der Industrie}, abstract = {Winterschool-Projektmanagement}, language = {de} } @techreport{WollBaesler, author = {Woll, Ralf and B{\"a}sler, Maurice}, title = {Prozessanalyse in einem klein- oder mittelst{\"a}ndischen Unternehmen}, abstract = {DGQ-VDI-IHK-HWK-AK QM}, language = {de} } @techreport{Woll, author = {Woll, Ralf}, title = {Hochschulen der Hauptstadtregion (HR) unterst{\"u}tzen Kleinunternehmen}, language = {de} } @techreport{AlbrechtWoll, author = {Albrecht, Eike and Woll, Ralf}, title = {Modelle, Methoden und Werkzeuge zum Risikomanagement}, language = {de} } @inproceedings{WollVadachkoriya, author = {Woll, Ralf and Vadachkoriya, Sofiya}, title = {Risk Management in Product Development Processes}, language = {de} } @phdthesis{Baesler, author = {B{\"a}sler, Maurice}, title = {Die Bedeutung des Qualit{\"a}tsmanagement f{\"u}r den wirtschaftlichen Erfolg von Entwicklungsprojekten: Entwicklung eines Bewertungsmodells zur wertorientierten Aufgabenplanung f{\"u}r das Qualit{\"a}tsmanagement in der Produktentwicklung}, publisher = {Kovac}, address = {Hamburg}, isbn = {978-3-8300-4850-3}, pages = {XV, 232}, language = {de} } @phdthesis{Luban, author = {Luban, Katharina Beate}, title = {Supply Quality Management - Ein Verfahren zur Risikoreduzierung durch kategorienbasierte Lieferantenbetreuung}, publisher = {Kovac}, address = {Hamburg}, isbn = {978-3-8300-5314-9}, pages = {XV, 167}, language = {de} } @inproceedings{WollZehl, author = {Woll, Ralf and Zehl, Roman}, title = {Produktionsinformationen zur Maschinenoptimierung}, series = {Qualit{\"a}tswissenschaft f{\"u}r Bildung und Praxis, Bericht zur GQW-Jahrestagung 2002 Cottbus}, booktitle = {Qualit{\"a}tswissenschaft f{\"u}r Bildung und Praxis, Bericht zur GQW-Jahrestagung 2002 Cottbus}, publisher = {Shaker}, address = {Aachen}, isbn = {3-8265-9840-7}, pages = {91 -- 106}, abstract = {Produktionsinformationen basieren auf Daten {\"u}ber den Produktionsprozess und Daten {\"u}ber den Zustand der Produktionsfaktoren. Komplexit{\"a}t, Heterogenit{\"a}t und Menge der Daten f{\"u}hren zu Schwierigkeiten bei der Abbildung in Informationssystemen und bei der Generierung von Aussagen {\"u}ber den Produktionsprozess und seine eingesetzten Produktionsfaktoren durch Anwendung von Analysemethoden. Auf der Basis von Informationsmodellen k{\"o}nnen diese Methoden Aussagen zur Beurteilung des Maschinenzustandes und Indizien zur Maschinenoptimierung liefern.Wichtige Optimierungspotenziale lassen sich durch Gewinnung von Informationen und Wissen im Bereich des Technischen Service und seinen Schnittstellen zur Maschinenentwicklung und zum Maschinennutzer erschließen. Hier bietet der Einsatz von internetbasierten Informationssystemen M{\"o}glichkeiten zur einfachen, interaktiven Datenerfassung und zu Recherchen in der Maschinenhistorie, um auf dieser Basis Lebensdaueranalysen durchzuf{\"u}hren. Verbunden mit der Erschließung und der Erweiterung impliziten Wissens in den Bereichen Konstruktion, Technischer Service und Maschinennutzer sowie an deren Schnittstellen wird eine solide Basis f{\"u}r die Optimierung bestehender und die Entwicklung zuk{\"u}nftiger Maschinengenerationen geschaffen. Die Betrachtungen haben gezeigt, dass neben der Entwicklung leistungsf{\"a}higer Informationssysteme ein großer Bedarf an unternehmens{\"u}bergreifender und interdisziplin{\"a}rer Einbindung von Mitarbeitern und Kunden besteht.}, language = {de} } @incollection{WitschasWollMai, author = {Witschas, Rico and Woll, Ralf and Mai, Joachim}, title = {Die Qualit{\"a}tsliga in Berlin-Brandenburg}, language = {de} } @misc{OPUS4-8596, title = {Vielfalt Qualit{\"a}t - Tendenzen im Qualit{\"a}tsmanagement}, editor = {Woll, Ralf and Uhlemann, Matthias}, edition = {1. Auflage}, publisher = {Shaker Verlag}, address = {Aachen}, isbn = {978-3-8440-0799-2}, pages = {IV, 340}, abstract = {Tagungsband zur Jahrestagung der Geselleschft f{\"u}r Qualit{\"a}tswissenschaft e.V. 2012 in Cottbus. Vortr{\"a}ge der Forschungseinrichtungen zu den Themenbl{\"o}cken: Sicherung der Qualit{\"a}t in der Fertigung, Erschließung von Felddaten f{\"u}r das Qualit{\"a}tsmanagement, neue Ans{\"a}tze in der Produktentwicklung, Behandlung subjektiver Faktoren in Dienstleistungsprozessen, Konzepte zur Erweiterung der Anwendungsgebiete des Qualit{\"a}tsmanagements.}, language = {de} } @misc{Woll, author = {Woll, Ralf}, title = {Qualit{\"a}t erfordert Integration}, series = {Industrie Management}, volume = {12}, journal = {Industrie Management}, number = {4}, pages = {65 -- 68}, language = {de} } @misc{SteinbergWoll, author = {Steinberg, Falk and Woll, Ralf}, title = {Damit der Ersteindruck stimmt - Wie wahrnehmungsbestimmende Merkmale greifbar werden}, series = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, volume = {57}, journal = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, number = {12}, issn = {0720-1214}, pages = {54 -- 55}, language = {de} } @inproceedings{WollSteinberg, author = {Woll, Ralf and Steinberg, Falk}, title = {Auswertung von Designbeurteilungen zur Identifikation wahrnehmungsbestimmender Merkmale von Produkten}, series = {Qualit{\"a}tskollegium Berlin-Brandenburg 2012 am 20. November 2012}, booktitle = {Qualit{\"a}tskollegium Berlin-Brandenburg 2012 am 20. November 2012}, language = {de} } @misc{SteinbergWoll, author = {Steinberg, Falk and Woll, Ralf}, title = {Approaches to support an alternative selection for difficult-to-quantify characteristics in product development}, series = {Total Quality Management \& Business Excellence}, volume = {24}, journal = {Total Quality Management \& Business Excellence}, number = {7-8}, issn = {1478-3363}, pages = {797 -- 810}, language = {en} } @inproceedings{WollTurschSteinberg, author = {Woll, Ralf and Tursch, Philipp and Steinberg, Falk}, title = {Ein erster Schritt zur ingenieurorientierten Adaption der Repertory Grid Technik}, series = {Qualit{\"a}tsmanagement nachhaltig gestalten und umsetzen, Bericht zur GQW-Jahrestagung 2013 in Berlin}, booktitle = {Qualit{\"a}tsmanagement nachhaltig gestalten und umsetzen, Bericht zur GQW-Jahrestagung 2013 in Berlin}, publisher = {Shaker}, address = {Aachen}, isbn = {978-3-8440-1700-7}, pages = {157 -- 187}, language = {de} } @misc{BaeslerWoll, author = {B{\"a}sler, Maurice and Woll, Ralf}, title = {Qualit{\"a}tsmanagement einmal anders}, series = {Controller Magazin}, journal = {Controller Magazin}, number = {5}, pages = {175 -- 178}, language = {de} } @inproceedings{BaeslerWoll, author = {B{\"a}sler, Maurice and Woll, Ralf}, title = {Multikriterielle Vorgehensweise zur Bewertung des Informationsbedarfes in Entscheidungssituationen}, series = {The entrepreneurship - innovation - marketing interface, 2nd symposium, Karlsruhe, 2005}, booktitle = {The entrepreneurship - innovation - marketing interface, 2nd symposium, Karlsruhe, 2005}, publisher = {Swiridoff}, address = {K{\"u}nzelsau}, isbn = {978-3-89929-120-9}, language = {de} } @inproceedings{WollVoigtBaesler, author = {Woll, Ralf and Voigt, Matthias and B{\"a}sler, Maurice}, title = {Analyzing the Meaning of Quality Management in cross-border Business Cooperations by using Benchmarking Methodology}, series = {Conference Proceedings, 9th Qmod-Conference, Liverpool, 2006}, booktitle = {Conference Proceedings, 9th Qmod-Conference, Liverpool, 2006}, address = {Liverpool}, isbn = {978-0-9553349-0-0}, language = {en} } @inproceedings{WollBaesler, author = {Woll, Ralf and B{\"a}sler, Maurice}, title = {Nutzenbetrachtung von Methoden zur Entscheidungsunterst{\"u}tzung}, series = {Qualit{\"a}tsmanagementsystem im Produktlebenszyklus, Tagungsband 8. GQW-Jahrestagung 2006, Wuppertal}, booktitle = {Qualit{\"a}tsmanagementsystem im Produktlebenszyklus, Tagungsband 8. GQW-Jahrestagung 2006, Wuppertal}, publisher = {Shaker}, address = {Aachen}, isbn = {3-8322-4850-1}, pages = {59 -- 76}, language = {de} } @inproceedings{WollBurkhard, author = {Woll, Ralf and Burkhard, Carina}, title = {Anwendungsorientierte Optimierung der Prozess-FMEA}, series = {Qualit{\"a}tsmanagement - Querschnittsaufgabe in Wirtschaft und Wissenschaft, Bericht zur GQW-Jahrestagung 2005, Bonn}, booktitle = {Qualit{\"a}tsmanagement - Querschnittsaufgabe in Wirtschaft und Wissenschaft, Bericht zur GQW-Jahrestagung 2005, Bonn}, publisher = {Shaker}, address = {Aachen}, isbn = {3-8322-3571-X}, pages = {131 -- 146}, language = {de} } @phdthesis{Steinberg, author = {Steinberg, Falk}, title = {Regelung der Produktentwicklung zur Verbesserung der Qualit{\"a}tswahrnehmung}, publisher = {Kovac}, address = {Hamburg}, isbn = {978-3-8300-8088-6}, pages = {XXVIII, 255}, language = {de} } @inproceedings{TurschSchilfWoll, author = {Tursch, Philipp and Schilf, Christine and Woll, Ralf}, title = {Innovative product development process by integrating QFD and TRIZ with an example}, series = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, booktitle = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, editor = {Dahlgaard-Park, Su Mi and Dahlgaard, Jens J{\"o}rn}, publisher = {Lund University Library Press}, address = {Lund}, isbn = {978-91-7623-086-2}, language = {en} } @inproceedings{PeplowskyWoll, author = {Peplowsky, Stefan and Woll, Ralf}, title = {Requirements Management and Requirements Engineering in Different Development Projects}, series = {16th QMOD conference on Quality and Service Sciences ICQSS,4-6 September 2013, Portoroz, Slovenia: From LearnAbility and InnovAbility to SustainAbility}, booktitle = {16th QMOD conference on Quality and Service Sciences ICQSS,4-6 September 2013, Portoroz, Slovenia: From LearnAbility and InnovAbility to SustainAbility}, publisher = {Lund University [u.a.]}, address = {Lund}, isbn = {978-961-232-269-4}, pages = {1375 -- 1390}, language = {en} } @inproceedings{SteinbergRichWoll, author = {Steinberg, Falk and Rich, Beatrice Monique and Woll, Ralf}, title = {More Illusion than Reality? A first approach to assess Perceived Quality Compared to Real Product Experiences}, series = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, booktitle = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, editor = {Dahlgaard-Park, Su Mi and Dahlgaard, Jens J{\"o}rn}, publisher = {Lund University Library Press}, address = {Lund}, isbn = {978-91-7623-086-2}, language = {en} } @misc{TurschSteinbergWoll, author = {Tursch, Philipp and Steinberg, Falk and Woll, Ralf}, title = {A first step towards engineer-oriented adaption of the Repertory Grid Technique}, series = {Total Quality Management \& Business Excellence}, volume = {25}, journal = {Total Quality Management \& Business Excellence}, number = {7-8}, issn = {1478-3363}, pages = {734 -- 749}, language = {en} } @misc{SteinbergKreilingBoemmels, author = {Steinberg, Falk and Kreiling, Kristoph and B{\"o}mmels, Ralf}, title = {Dem Hygieneempfinden auf der Spur - Messung emotionaler Kundenwahrnehmung mit Kansei Engineering}, series = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, journal = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, number = {59}, issn = {0720-1214}, pages = {26 -- 32}, language = {de} } @inproceedings{TurschSteinbergWoll, author = {Tursch, Philipp and Steinberg, Falk and Woll, Ralf}, title = {A first step towards engineer-oriented adaption of the Repertory Grid Technique}, series = {16th QMOD conference on Quality and Service Sciences ICQSS,4-6 September 2013, Portoroz, Slovenia: From LearnAbility and InnovAbility to SustainAbility}, booktitle = {16th QMOD conference on Quality and Service Sciences ICQSS,4-6 September 2013, Portoroz, Slovenia: From LearnAbility and InnovAbility to SustainAbility}, publisher = {Lund University [u.a.]}, address = {Lund}, isbn = {978-961-232-269-4}, pages = {1791 -- 1806}, language = {en} } @misc{TurschSteinbergWoll, author = {Tursch, Philipp and Steinberg, Falk and Woll, Ralf}, title = {Empfindungen des Kunden entschl{\"u}sselt - Produktentwicklung mithilfe emotionaler Kundenwahrnehmung}, series = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, volume = {58}, journal = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, number = {7}, issn = {0720-1214}, pages = {32 -- 35}, language = {de} } @misc{SteinbergWoll, author = {Steinberg, Falk and Woll, Ralf}, title = {Application of AHP to support selection of difficult-to-quantify characteristics in New Product Development}, series = {Total Quality Management \& Business Excellence}, volume = {24}, journal = {Total Quality Management \& Business Excellence}, number = {7-8}, issn = {1478-3363}, pages = {797 -- 810}, language = {en} } @inproceedings{PeplowskyNeumannWoll, author = {Peplowsky, Stefan and Neumann, Martin and Woll, Ralf}, title = {Acceptance of quality management systems in small and medium-sized enterprises}, series = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, booktitle = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, editor = {Dahlgaard-Park, Su Mi and Dahlgaard, Jens J{\"o}rn}, publisher = {Lund University Library Press}, address = {Lund}, isbn = {978-91-7623-086-2}, language = {en} } @incollection{Steinberg, author = {Steinberg, Falk}, title = {Beurteilung der wahrgenommenen Qualit{\"a}t im Vergleich mit der realen Produkterfahrung}, series = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, booktitle = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {97 -- 118}, language = {de} } @incollection{Tursch, author = {Tursch, Philipp}, title = {Einsatz der ingenieursorientierten Repertory Grid Technik}, series = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, booktitle = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {77 -- 96}, language = {de} } @incollection{Steinberg, author = {Steinberg, Falk}, title = {Auswertung von Designbeurteilungen zur Identifikation wahrnehmungsbestimmender Merkmale von Produkten}, series = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, booktitle = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {51 -- 75}, language = {de} } @incollection{RichterTursch, author = {Richter, Christian and Tursch, Philipp}, title = {Vorbereitet sein und verbunden bleiben - M{\"o}glichkeiten zur Involvement-Messung}, series = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, booktitle = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {37 -- 50}, language = {de} } @incollection{PeplowskyTursch, author = {Peplowsky, Martin and Tursch, Philipp}, title = {Konzepte zur Ermittlung geeigneter Probanden im Anforderungsmanagement}, series = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, booktitle = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {19 -- 35}, language = {de} } @incollection{Steinberg, author = {Steinberg, Falk}, title = {Das 4-Ebenemodells als Grundlage f{\"u}r die Entwicklung eines Modells zur Handhabung schwerquantifizierbarer Qualit{\"a}tsmerkmale}, series = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, booktitle = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {1 -- 18}, language = {de} } @misc{HaaseKohlmeyerRichetal., author = {Haase, Florian Vincent and Kohlmeyer, Maria and Rich, Beatrice Monique and Woll, Ralf}, title = {Determination of additional willingness to pay for socially reponsible products using descrete choice analysis}, series = {Journal of Management and Sustainability}, volume = {6}, journal = {Journal of Management and Sustainability}, number = {1}, issn = {1925-4725}, doi = {10.5539/jms.v6n1p45}, pages = {45 -- 58}, language = {en} } @phdthesis{Tursch, author = {Tursch, Philipp}, title = {Integration der Repertory Grid Technik in das Anforderungsmanagement - IngGrid}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8848-6}, pages = {XXIII, 139}, language = {de} } @misc{WorlitzWoll, author = {Worlitz, Jane and Woll, Ralf}, title = {Lernen durch Lehren mit Video-Tutorials}, publisher = {VDI}, language = {de} } @misc{WorlitzWoll, author = {Worlitz, Jane and Woll, Ralf}, title = {Auf Format gebracht - Six Sigma f{\"u}r Kleinunternehmen}, series = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, volume = {60}, journal = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, number = {11}, issn = {0720-1214}, pages = {24 -- 25}, language = {de} } @misc{SteinbergTurschWoll, author = {Steinberg, Falk and Tursch, Philipp and Woll, Ralf}, title = {The improvement of Kansei engineering by using the repertory grid technique}, series = {Management and Production Engineering Review}, volume = {6}, journal = {Management and Production Engineering Review}, number = {3}, doi = {10.1515/mper-2015-0029}, pages = {77 -- 82}, language = {en} } @misc{TurschGoldmannWoll, author = {Tursch, Philipp and Goldmann, Christine and Woll, Ralf}, title = {Integration of TRIZ into Quality Function Deployment}, series = {Management and Production Engineering Review}, volume = {6}, journal = {Management and Production Engineering Review}, number = {2}, doi = {10.1515/mper-2015-0017}, pages = {56 -- 62}, language = {en} } @misc{SteinbergWoll, author = {Steinberg, Falk and Woll, Ralf}, title = {Evaluation of product design analyses for the identification of perception-defining characteristics}, series = {Management and Production Engineering Review}, volume = {6}, journal = {Management and Production Engineering Review}, number = {2}, doi = {10.1515/mper-2015-0016}, pages = {45 -- 55}, language = {en} } @inproceedings{TurschWollTemminghoffetal., author = {Tursch, Philipp and Woll, Ralf and Temminghoff, Philipp and Bracke, Stefan}, title = {Beitrag zur Einbindung von Online Communities zur Gewinnung von Zuverl{\"a}ssigkeitsdaten und Detektion von Feld-Schadensschwerpunkten in der Produktnutzungsphase}, series = {Qualit{\"a}tsmethoden im Diskurs zwischen Wissenschaft und Praxis : Bericht zur GQW-Jahrestagung 2015 in Wuppertal}, booktitle = {Qualit{\"a}tsmethoden im Diskurs zwischen Wissenschaft und Praxis : Bericht zur GQW-Jahrestagung 2015 in Wuppertal}, editor = {Bracke, Stefan and Mamrot, Michel and Winzer, Petra}, publisher = {Shaker}, address = {Aachen}, isbn = {978-3-8440-3351-9}, pages = {243 -- 258}, language = {de} } @incollection{SteinbergTursch, author = {Steinberg, Falk and Tursch, Philipp}, title = {Verbesserung des Kansei Engineerings durch Einsatz der modifizierten Repertory Grid Technik}, series = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, booktitle = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {167 -- 181}, language = {de} } @incollection{PeplowskyTursch, author = {Peplowsky, Michael and Tursch, Philipp}, title = {Ableitung und Klassifizierung von Kundenanforderungen aus Repertory Grid Untersuchungen mittels Kano-Methodik}, series = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, booktitle = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {147 -- 166}, language = {de} } @inproceedings{WorlitzPeplowskyWoll, author = {Worlitz, Jane and Peplowsky, Stefan and Woll, Ralf}, title = {Practical Guide to Project Groups, Presentation of the KoMet teaching concept}, series = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, booktitle = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, editor = {Dahlgaard-Park, Su Mi and Dahlgaard, Jens J{\"o}rn}, publisher = {Lund University Library Press}, address = {Lund}, isbn = {978-91-7623-086-2}, language = {en} } @inproceedings{SteinbergWoll, author = {Steinberg, Falk and Woll, Ralf}, title = {Unterst{\"u}tzung der Alternativenauswahl f{\"u}r schwerquantifizierbare Merkmale}, series = {Vielfalt Qualit{\"a}t - Tendenzen im Qualit{\"a}tsmanagement, Bericht zur GQW-Jahrestagung in Cottbus}, booktitle = {Vielfalt Qualit{\"a}t - Tendenzen im Qualit{\"a}tsmanagement, Bericht zur GQW-Jahrestagung in Cottbus}, publisher = {Shaker}, address = {Aachen}, isbn = {978-3-8440-0799-2}, pages = {163 -- 187}, language = {de} } @inproceedings{WollZehlKrebs, author = {Woll, Ralf and Zehl, Roman and Krebs, Irene}, title = {Quality knowledge attained from production for optimising the development of machinery}, series = {Manufacturing, wsp{\´o}łczesne problemy wytwarzania,konferencja naukowo-techniczna, 8 - 9 listopada 2001 r. Poznań}, booktitle = {Manufacturing, wsp{\´o}łczesne problemy wytwarzania,konferencja naukowo-techniczna, 8 - 9 listopada 2001 r. Poznań}, editor = {Weiss, Zenobia}, publisher = {Technical University of Poznan}, address = {Poznan}, isbn = {83-90829-25-8}, pages = {345 -- 354}, language = {en} } @inproceedings{TurschBaumertWoll, author = {Tursch, Philipp and Baumert, Katrin and Woll, Ralf}, title = {Repertory Grid - Potential for Requirements Management in the Quality Function Deployment - an Example of the German Smartphone Market}, series = {Transactions from the symposium on quality function deployment, 24th sympoisum on QFD, 2010}, booktitle = {Transactions from the symposium on quality function deployment, 24th sympoisum on QFD, 2010}, publisher = {QFD-Inst.}, address = {Ann Arbor, Mi.}, isbn = {1-889477-24-9}, pages = {55 -- 68}, language = {en} } @inproceedings{PeplowskyKawaldDoebbricketal., author = {Peplowsky, Stefan and Kawald, Anja and D{\"o}bbrick, Doreen and Rich, Beatrice Monique and Woll, Ralf}, title = {What Customers want? - Determing of requirements and their relevance!}, series = {Proceedings of the 18th QMOD Conference on Quality and Service Sciences}, booktitle = {Proceedings of the 18th QMOD Conference on Quality and Service Sciences}, editor = {Dahlgaard-Park, Su Mi and Dahlgaard, Jens J{\"o}rn}, publisher = {University Library Press}, address = {Lund}, isbn = {978-91-7623-086-2}, language = {en} } @inproceedings{BrackeTurschWolletal., author = {Bracke, Stefan and Tursch, Philipp and Woll, Ralf and Temminghoff, Philipp}, title = {Contribution for detection of long-time product reliability problems in the use phase based on analysis of data gathered in online communities}, series = {Safety and reliability of complex engineered systems, proceedings of the 25th European Safety and Reliability Conference, ESREL 2015, Z{\"u}rich, Switzerland, 7-10 September 2015}, booktitle = {Safety and reliability of complex engineered systems, proceedings of the 25th European Safety and Reliability Conference, ESREL 2015, Z{\"u}rich, Switzerland, 7-10 September 2015}, editor = {Podofillini, Luca and Sudret, Bruno and Stojadinovic, Bozidar and Zio, Enrico and Kr{\"o}ger, Wolfgang}, publisher = {CRC Press, Taylor \& Francis}, address = {London [u.a.]}, isbn = {978-1-138-02879-1}, doi = {10.1201/b19094-265}, language = {en} } @inproceedings{HaaseWoll, author = {Haase, Florian Vincent and Woll, Ralf}, title = {Korrekturmaßnahmen auf Basis von Liegenbleiberdaten}, series = {Qualit{\"a}tsmanagement 4.0 - Status Quo! Quo vadis? Bericht zur GQW-Jahrestagung 2016}, booktitle = {Qualit{\"a}tsmanagement 4.0 - Status Quo! Quo vadis? Bericht zur GQW-Jahrestagung 2016}, editor = {Refflinghaus, Robert and Kern, Christian and Klute-Wenig, Sandra}, publisher = {Kassel University Press}, address = {Kassel}, isbn = {978-3-7376-0084-2}, pages = {79 -- 94}, language = {de} } @inproceedings{WollBaeslerSteinberg, author = {Woll, Ralf and B{\"a}sler, Maurice and Steinberg, Falk}, title = {Analysis of Projects for Process Optimization in SME regarding to the DMAIC-Phases and derivation of a Guideline for Application of Six Sigma in SME}, language = {en} } @inproceedings{WollBurkhard, author = {Woll, Ralf and Burkhard, Carina}, title = {Potentiale des Qualit{\"a}tsmanagements in der nachhaltigen Produktentwicklung}, series = {Prozessorientiertes Qualit{\"a}tsmanagement - Gestalten, Umsetzen, Bewerten, GQW-Jahrestagung, Aachen 2003}, booktitle = {Prozessorientiertes Qualit{\"a}tsmanagement - Gestalten, Umsetzen, Bewerten, GQW-Jahrestagung, Aachen 2003}, editor = {Pfeifer, Tilo}, publisher = {Shaker}, address = {Aachen}, isbn = {3-8322-1146-2}, pages = {93 -- 108}, language = {de} } @inproceedings{HaaseWoll, author = {Haase, Florian Vincent and Woll, Ralf}, title = {Application of reliability methods: an empirical study}, series = {Proceedings of the ESREL 2015}, booktitle = {Proceedings of the ESREL 2015}, editor = {Podofillini, Luca and Sudret, Bruno and Stojadinovic, Bozidar and Zio, Enrico and Kr{\"o}ger, Wolfgang}, publisher = {Taylor \& Francis Group}, address = {London}, isbn = {978-1-315-64841-5}, doi = {10.1201/b19094-457}, pages = {3467 -- 3475}, language = {en} } @inproceedings{WorlitzPeplowskyStableretal., author = {Worlitz, Jane and Peplowsky, Stefan and Stabler, Anne and Woll, Ralf}, title = {Video tutorials for QM tools as an instrument for resourceefficient knowledge transfer while maintaining the quality of the results}, series = {Proceedings of the 18th QMOD Conference on Quality and Service Sciences}, booktitle = {Proceedings of the 18th QMOD Conference on Quality and Service Sciences}, editor = {Dahlgaard-Park, Su Mi and Dahlgaard, Jens J{\"o}rn}, publisher = {Lund University Library Press}, address = {Lund}, isbn = {978-91-7623-086-2}, language = {en} } @inproceedings{HalilovicPeplowskyHippetal., author = {Halilovic, Jadranka and Peplowsky, Stefan and Hipp, Christiane and Woll, Ralf}, title = {Generation Y and the search for meaning - Debureaucratizing of business process vs. quality requirement}, series = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, booktitle = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, editor = {Dahlgaard-Park, Su Mi and Dahlgaard, Jens J{\"o}rn}, publisher = {Lund University Library Press}, address = {Lund}, isbn = {978-91-7623-086-2}, language = {en} } @article{Woll, author = {Woll, Ralf}, title = {TQM: Herausforderung und Chance}, language = {de} } @phdthesis{Woll, author = {Woll, Ralf}, title = {Informationsr{\"u}ckf{\"u}hrung zur Optimierung der Produktentwicklung}, publisher = {Hanser}, address = {M{\"u}nchen}, isbn = {3-446-17745-0}, pages = {153}, language = {de} } @article{TreppaBensch, author = {Treppa, Antje and Bensch, Holger}, title = {Polizei mit Pr{\"a}dikat -Bund und L{\"a}nder unterst{\"u}tzen QM im {\"O}ffentlichen}, language = {de} } @article{WollTreppaBensch, author = {Woll, Ralf and Treppa, Antje and Bensch, Holger}, title = {TQM: Mitarbeiterorientierung - Ein wesentlicher Bestandteil unseres neuen F{\"u}hrungsmodells}, series = {Deutsche Polizei : Bundesausgabe}, volume = {49}, journal = {Deutsche Polizei : Bundesausgabe}, number = {9}, issn = {0949-2844}, pages = {4 -- 5}, language = {de} } @book{Breyer, author = {Breyer, Michael}, title = {Qualit{\"a}tsmanagement von Beratungsdienstleistungen}, publisher = {Wiesbaden : Dt. Univ.-Verl.[u.a.]}, isbn = {3-8244-6907-3}, abstract = {Zugl.: Cottbus, Techn. Univ., Diss., 1998 u.d.T.: Breyer, Michael: Prozeßorientiertes Qualit{\"a}tsmanagement von Beratungsdienstleistungen f{\"u}r die Systemintegration}, language = {de} } @article{WollBurkhardPeupert, author = {Woll, Ralf and Burkhard, Carina and Peupert, Martina}, title = {Mit kleinen Schritten modernisieren...}, language = {de} } @phdthesis{Treppa, author = {Treppa, Antje}, title = {Konzeption eines integrativen Vorgehensmodells zur Unterst{\"u}tzung der Konstruktionsmethodik}, publisher = {Der Andere Verl.}, address = {Osnabr{\"u}ck}, isbn = {3-935316-94-1}, language = {de} } @inproceedings{PeplowskyWorlitzWoll, author = {Peplowsky, Stefan and Worlitz, Jane and Woll, Ralf}, title = {Praxisorientierte F{\"u}hrung von Projektgruppen - Vorstellung des Lehrkonzeptes KoMet}, series = {Qualit{\"a}tsmanagement : denken - motivieren - leben, Bericht zur GQW-Jahrestagung 2014 in Chemnitz}, booktitle = {Qualit{\"a}tsmanagement : denken - motivieren - leben, Bericht zur GQW-Jahrestagung 2014 in Chemnitz}, publisher = {Shaker}, address = {Aachen}, isbn = {978-3-8440-2529-3}, pages = {135 -- 150}, language = {de} } @article{BruschDinseTreppaetal., author = {Brusch, Michael and Dinse, Christian and Treppa, Antje and Trilk, Hartmut}, title = {Gemeinsam st{\"a}rker - Integration von Quality Function Deployment und Target Costing}, language = {de} } @misc{WollBaesler, author = {Woll, Ralf and B{\"a}sler, Maurice}, title = {Wer aufh{\"o}rt besser zu werden, hat aufgeh{\"o}rt gut zu sein!}, series = {Forum : das Brandenburger Wirtschaftsmagazin}, volume = {10}, journal = {Forum : das Brandenburger Wirtschaftsmagazin}, number = {7}, issn = {1615-7699}, language = {de} } @techreport{Woll, author = {Woll, Ralf}, title = {Handlungsleitfaden zur Unterst{\"u}tzung der Prozessoptimierung in kleinen und mittelst{\"a}ndischen Unternehmen}, language = {de} } @inproceedings{WiesnerSteinbergSeifert, author = {Wiesner, Stefan and Steinberg, Falk and Seifert, Marcus}, title = {Customer and Supplier Collaboration during Product Specification - Problems of Information gathering and sharing}, series = {Conference Proceedings, 16th International Symposium on Logistics, Berlin, Germany, 10-13 July 2011}, booktitle = {Conference Proceedings, 16th International Symposium on Logistics, Berlin, Germany, 10-13 July 2011}, isbn = {978-085358-278-6}, pages = {396 -- 403}, language = {en} } @inproceedings{Woll, author = {Woll, Ralf}, title = {Limits of Quality Management}, series = {Proceedings, QMOD Conference on Quality and Service Sciences, 14th QMOD Conference, 29st - 31st August, 2011, San Sebastian, Spain}, booktitle = {Proceedings, QMOD Conference on Quality and Service Sciences, 14th QMOD Conference, 29st - 31st August, 2011, San Sebastian, Spain}, address = {Pamplona}, isbn = {84-8081-211-7}, pages = {1861 -- 1869}, language = {en} } @inproceedings{WollSteinberg, author = {Woll, Ralf and Steinberg, Falk}, title = {Integration of a Level-Model for difficult to quantify Characteristics in a Reference Process of Product Development}, series = {Proceedings, QMOD Conference on Quality and Service Sciences, 14th QMOD Conference, 29st - 31st August, 2011, San Sebastian, Spain}, booktitle = {Proceedings, QMOD Conference on Quality and Service Sciences, 14th QMOD Conference, 29st - 31st August, 2011, San Sebastian, Spain}, address = {Pamplona}, isbn = {84-8081-211-7}, pages = {1847 -- 1858}, language = {en} } @inproceedings{WollSteinberg, author = {Woll, Ralf and Steinberg, Falk}, title = {Approaches for Categorization of difficult to quantify Characteristics in Product Development}, language = {en} } @inproceedings{SteinbergWoll, author = {Steinberg, Falk and Woll, Ralf}, title = {Approaches for Handling of difficult to quantify Characteristics in Product Development}, series = {Proceedings of the 15th QMOD Conference on Quality and Service Sciences, Poznan (Poland) 2012}, booktitle = {Proceedings of the 15th QMOD Conference on Quality and Service Sciences, Poznan (Poland) 2012}, publisher = {Univ. of Technology}, address = {Poznan}, isbn = {978-83-89333-46-9}, pages = {1746 -- 1763}, language = {en} } @phdthesis{Peupert, author = {Peupert, Martina}, title = {Qualit{\"a}tsmanagement im Agribusiness : Konzeptionelle St{\"a}rken-Schw{\"a}chen-Analyse und methodische Weiterentwicklung}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:co1-opus-35}, language = {de} } @inproceedings{WollBaesler, author = {Woll, Ralf and B{\"a}sler, Maurice}, title = {Public domain QM-Tools-A viewpoint on development and integration}, series = {11th QMOD Conference, Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence, 20-22 August, 2008 in Helsingborg, Sweden}, booktitle = {11th QMOD Conference, Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence, 20-22 August, 2008 in Helsingborg, Sweden}, publisher = {Link{\"o}ping}, address = {Link{\"o}ping University Electronic Press}, pages = {10}, language = {en} } @inproceedings{WollBaesler, author = {Woll, Ralf and B{\"a}sler, Maurice}, title = {The importance of quality management for the economic success of development projects}, language = {en} } @inproceedings{BaeslerVoigtWoll, author = {B{\"a}sler, Maurice and Voigt, Matthias and Woll, Ralf}, title = {Analysing the Meaning of Quality Management in Cross-border Business Cooperations by using Benchmarking Methodology}, language = {en} } @inproceedings{WollBaesler, author = {Woll, Ralf and B{\"a}sler, Maurice}, title = {Simplifying the use of quality management methods to increase the acceptance in group Meetings}, language = {en} } @inproceedings{Burkhard, author = {Burkhard, Carina}, title = {What companies do not know about self-assessment: Self-assessment in Germany}, language = {en} } @incollection{Steinberg, author = {Steinberg, Falk}, title = {Implementierung des MeGeQuS-Konzepts in einen datenbankgest{\"u}tzten Demonstrator}, series = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, booktitle = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {119 -- 145}, language = {de} } @incollection{WorlitzSteinbergWoll, author = {Worlitz, Jane and Steinberg, Falk and Woll, Ralf}, title = {Ermittlung und Analyse des Six Sigma Weiterbildungsbedarfs in KMU}, series = {BWL im Mittelstand : Grundlagen - Besonderheiten - Entwicklungen}, booktitle = {BWL im Mittelstand : Grundlagen - Besonderheiten - Entwicklungen}, editor = {Becker, Wolfgang and Ulrich, Patrick}, publisher = {Kohlhammer}, address = {Stuttgart}, isbn = {978-3-17-021904-5}, pages = {177 -- 190}, language = {de} } @misc{OPUS4-15199, title = {Handhabung von Maßst{\"a}ben f{\"u}r schwerquantifizierbare Qualit{\"a}tsmerkmale}, editor = {Woll, Ralf}, publisher = {Kovač}, address = {Hamburg}, isbn = {978-3-8300-8326-9}, pages = {XVII, 181}, language = {de} } @inproceedings{ReseBaeslerBaier, author = {Rese, Alexandra and B{\"a}sler, Maurice and Baier, Daniel}, title = {Comparing team conflict, information satisfaction, and team performance with respect to the use of method-based tools}, series = {Proceedings of the 12th QMOD and Toulon-Verona Conference, Verona, August 27-29, 2009}, booktitle = {Proceedings of the 12th QMOD and Toulon-Verona Conference, Verona, August 27-29, 2009}, address = {Verona}, language = {en} }