@book{SpechtBergerScheithauer, author = {Specht, Dieter and Berger, Konrad and Scheithauer, Karl}, title = {Qualit{\"a}tslernen}, publisher = {Springer}, address = {Berlin [u.a.]}, isbn = {3-540-61298-X}, pages = {VI, 281}, language = {de} } @article{SpechtBergerScheithauer, author = {Specht, Dieter and Berger, Konrad and Scheithauer, Karl}, title = {Wege zum Qualit{\"a}tslernen}, series = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, volume = {40}, journal = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, number = {12}, issn = {0720-1214}, pages = {1408 -- 1412}, language = {de} }