@inproceedings{BaeslerReseWolletal., author = {B{\"a}sler, Maurice and Rese, Alexandra and Woll, Ralf and Eckert, Marit}, title = {Designing group experiments to analyse the effectiveness of marketing and quality management methods for conflict solving}, series = {10th QMOD Conference, Quality Management and Organiqatinal Development, Our Dreams of Excellence, 18-20 June, 2007 in Helsingborg, Sweden}, booktitle = {10th QMOD Conference, Quality Management and Organiqatinal Development, Our Dreams of Excellence, 18-20 June, 2007 in Helsingborg, Sweden}, publisher = {Link{\"o}ping University Electronic Press}, address = {Link{\"o}ping}, pages = {8}, language = {en} }