@misc{SajtosKreisBrodie, author = {Sajtos, Laszlo and Kreis, Henning and Brodie, Roderick}, title = {Image, Brand Relationships and Customer Value: Exploring the Moderating Role of Advertising Spending- and Labour-intensity in Customer Loyalty}, series = {Journal of Service Theory and Practice}, volume = {25}, journal = {Journal of Service Theory and Practice}, number = {1}, issn = {2055-6225}, doi = {10.1108/JSTP-11-2013-0261}, pages = {51 -- 74}, language = {en} }