@misc{RichHuelseWoll2019, author = {Beatrice Monique Rich and Max H{\"u}lse and Ralf Woll}, title = {The first impression counts: View area investigations on vehicles}, booktitle = {Proc. 22nd Quality Manage. and Organisational Develop. Int. Conf. on Quality and Service Sciences}, url = {https://www.ism.lu.se/en/sites/ism.lu.se.en/files/qmod_2019_final_program_2019_0930.pdf}, institution = {FG Qualit{\"a}tsmanagement}, type = {conferenceobject_ref}, year = {2019}, }