TY - CONF A1 - Rich, Beatrice Monique A1 - Goldmann, Christine A1 - Woll, Ralf A2 - Dahlgaard-Park, Su Mi A2 - Dahlgaard, Jens Jörn T1 - Product Audits – Why we don’t ask the customers? T2 - Proceedings, 19th QMOD-ICQSS Conference International Conference on Quality and Service Sciences, Rom (Italy) Y1 - 2016 UR - https://opus4.kobv.de/opus4-UBICO/frontdoor/index/index/docId/17338 SN - 978-91-7623-086-2 SP - 229 EP - 244 PB - Lund University Library Press CY - Lund ER -