@inproceedings{PeplowskyNeumannWoll2014, author = {Stefan Peplowsky and Martin Neumann and Ralf Woll}, title = {Acceptance of quality management systems in small and medium-sized enterprises}, booktitle = {17th QMOD-ICQSS Conference, Prague, Czech Republic: Entering the Experience Economy - from product quality to experience quality}, editor = {Su Mi Dahlgaard-Park and Jens J{\"o}rn Dahlgaard}, year = {2014}, }