@article{SpechtBergerScheithauer2002, author = {Dieter Specht and Konrad Berger and Karl Scheithauer}, title = {Wege zum Qualit{\"a}tslernen}, journal = {Qualit{\"a}t und Zuverl{\"a}ssigkeit}, volume = {40}, number = {12}, pages = {1408 -- 1412}, year = {2002}, }