@article{RoliaZhuArlittetal.2004, author = {Jerry Rolia and Xiaoyun Zhu and Martin Arlitt and Artur Andrzejak}, title = {Statistical service assurances for applications in utility Grid environments}, journal = {Performance Evaluation}, volume = {58}, number = {2-3}, pages = {319 -- 339}, doi = {10.1016/j.peva.2004.07.015}, year = {2004}, }