Companies rely more and more on virtual teams which consist of globally dispersed members. Unfortunately, members’ separation can raise considerable interpersonal challenges. In order to prevent conflicts from deescalating and ensure effective teamwork, companies pay careful attention to the management of members’ spatial, temporal and cultural distances. While initiatives developing Free Libre Open Source Software
(FLOSS) similarly combine a worldwide distributed workforce, relatively little is known about how members’ separation affects their collaboration. However, without such an understanding no adequate advice can be derived for managers of FLOSS initiatives on how to foster members’ collaboration and retention. Building on lessons learned from the organizational domain this research hypothesizes that spatial, temporal and cultural distances are key factors for FLOSS developers’
team integration and project retention. To evaluate our research hypotheses, we study FLOSS developers’ contribution and conversation behavior and extract objective figures on their spatial, temporal and cultural distances to each other.
In the aftermath of the global economic recession, 34% of all companies struggle to fill open positions. IS talents are the top-5 employees in demand. The countries’ education systems are not flexible enough to provide enough workers with the right skills at the right point in time. E-learning could be part of the solution, if it were realizing its potential. The facts indicate that success of elearning in the academic context is considerable, but users are not
enough motivated to participate in corporate e-learning inhibiting life-long learning. Given the advent of social software and its potential to increase user motivation, this paper specifically develops a model predicting the impact of social software features on user motivation to participate in corporate asynchronous elearning activities. Providing guidance for future e-learning research and implementations, it bases its findings on broad literature reviews.
Information and communication technology induced stress, called technostress, influences users negatively. Numerous
investigations are made about technostress; however, none consider the concept of coping in order to explain strategies to
avoid these negative consequences. Therefore, this paper develops a theoretical model to explain the coping process and how
it influences technostress. The model theorizes that threat and coping appraisal are major determinants of emotional- and
problem-focused coping whereby coping resources and individual’s controllability influence the choice and the efficacy of
coping. The resulting problem- or emotional-focused coping strategies are theorized to moderate the stressor-strain
relationship such that negative consequences can be avoided. The theoretical model suggests a different perspective on the
linear view on the relationship between stressors and strain by proposing the consideration of the moderation effect of
This research aims to explain the negative side of ICT-enabled communications. Therefore, the perception of users that social interactions on online social networks (OSN) are threatening is suggested as a new variable called social interaction overload. The paper theorizes that individual, OSN-specific, and OSN-specific communication characteristics manifest the extent to which social interaction overload is perceived and how users response to it in a psychological and behavioral manner. Results of an empirical survey with 246 OSN users validate the assumed effects, so that we identify age, number of friends, and communication content as contribution factors of social interaction overload, which in turn has a direct effect on the two outcome variables satisfaction and continuous usage intention. Moreover, results reveal that social interaction overload has higher effects on OSN users’ satisfaction than perceived usefulness or perceived enjoyment.
Group Decision Support Systems allow users to faster
reach a consensus and help to improve the over-
all decision quality by structuring and directing
group discussions. We present MTEatsplore, a multi-
touch tabletop application designed to structure in
teraction and guide group discussion, and thus im-
prove the decision quality when cooperatively
selecting an eating opportunity in a group
Standardization of business processes is considered as one of the most important instruments in the context of BPM. Research has mostly focused on the impact of business process standardization on business process performance while only a few attempts have been made to determine the success factors for effective process standardization, yet. However, a major issue in any standardization initiatives is to convince decision makers to follow the standard. This is particular true when it
comes to process standardization: how can a firm be sure that its different divisions have implemented the process standard and that the employees adhere to the rules? In this paper, we propose a governance model that consists of a role concept for successful process standardization and provide first steps of evaluation through a qualitative case study with an international aviation company.
Service orchestration languages, like the Web Services
Business Process Execution Language (BPEL), have been
frequently used to provide an implementation platform for
model-driven development approaches. As avoidance of
vendor lock-in and portability of process definitions are
central aims of BPEL, most approaches claim to support
a large set of different runtime environments. But, even
though today various runtimes for BPEL are available, every runtime implements a different language subset, thus
hampering portability. Our idea is to improve this situation by using techniques, the Web Services Interoperability
Organization (WS-I) has used to improve services interoperability. We describe a portability profile for BPEL that
can detect portability issues in process definitions. Using
this profile, we evaluate the portability of BPEL mappings
used in several model-driven development approaches.
Firms are focusing more closely on standardizing or homogenizing instances of a particular business process across different business units or locations. Our paper introduces research in progress on a business process standardization (BPS) procedure model that guides firms in conducting effective BPS firm-wide. This model is currently being developed and tested by applying it to a business process at Lufthansa Technik, following a design science cycle and taking an action research approach. This paper shows how we are following the good-practice guidelines of design science and how we intend to evaluate the applicability and effectiveness of the model. Eventually, we expect this model to contribute significantly to extant research on BPS, which has to date focused on the outcomes of BPS and on the contingencies of BPS effectiveness rather than making prescriptive suggestions for reaping substantial process efficiency gains in large and decentralized firms.